FragranceNet Reviews 

129,247
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 29,523 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of authentic fragrances, noting that the items consistently arrive quickly and are securely packaged for maximum protection. Shoppers also love the highly competitive prices, which make purchasing favorite perfumes and various skincare products much more affordable compared to traditional retail stores. However, some reviewers were not happy with delivery services, mentioning frustrating problems like packages being left in the lobby instead of the door or delivered to the wrong address. A few other people also felt that certain items arrived damaged, leaked during transit, or did not match expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the fragrances smell lovely, last all... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that shipping is quick,... See more

Price

Consumers find price to be positive, highlighting amazing, affordable, and competitive costs compared to... See more

Order

Reviewers mention positive feedback about order, noting that packages arrive quickly, websites are easy to... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive in excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wouldn't think of shopping anywhere else! An abundant supply of fragrances at amazing prices plus the discounts! Love the option of choosing whether I want it boxed or a sample product. I'm given the... See more

Company replied

Rated 5 out of 5 stars

The selection is good and current, and the pricing is fair. I enjoy the bonus points I get with each purchase, that I can use for future purchases. Keep an eye out for sales, as the discounts get bigg... See more

Company replied

Rated 5 out of 5 stars

Reliable company selling authentic fragrances. Their prices are usually lower than other shops and Shipping is fairly quick. Customer service whether contacting them through social media, phone or ema... See more

Company replied

Rated 5 out of 5 stars

I've been ordering Grey Flannel for years. It's a man's cologne but I wear it and have for many years. It's one of the only colognes I'm not allergic to and always receive compliments on how nice it... See more

Company replied


Company details

  1. Perfume Store
  2. also in
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

About FragranceNet

Written by the company

Founded in 1997 with a vision to make luxury fragrance and beauty products accessible to everyone, FragranceNet.com embarked on a mission to help individuals feel confident and beautiful. Our core belief is that everyone deserves to experience luxury beauty products at affordable prices.

We have shipped over 30 million packages and generated over $3 bullion in sales of designer beauty products. Our operations have grown to include multiple warehouses and four flagship retail stores.

Our extensive inventory boasts over 40,000 genuine designer brand name perfumes, cologne, makeup, skincare, haircare, aromatherapy and candles, all offered at more accessible prices.

100% Genuine Brand Name Products

We only carry genuine brand name perfumes, colognes and beauty products.

All of the products showcased throughout FragranceNet.com are 100% original brand names. We only carry genuine brand name perfumes, colognes and beauty products. Absolutely NO imitations or knock-offs. We work hard to ensure that your shopping experience is completely satisfying and enjoyable. Along with great selection and prices, our number one concern is offering superior customer service and our staff is here to serve you. If you have any questions or concerns, please feel free to contact us. 1-800-727-3867 or 631-582-5204 or info@fragrancenet.com.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

129K reviews

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4.5

All reviews

(129,247)

28,982 reviews in the last 12 months

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Rated 4 out of 5 stars

OnTrak Carrier Delivery Service

Everything is great until I see my package is being delivered by OnTrak worse delivery service used by them. They literally went inside my package removed four items and delivered one. Had to wait for stolen fragrances to be delivered again. I purchased a lot from Fragrance.net but twice Ontrak was the carrier and bad experience both times. Utilizing Ontrak as carrier hurts your company. That’s my only complaint, other than that fragrances is on point other carries deliver no issues. I definitely recommend would’ve been a 5 star if it wasn’t for OnTrak

October 27, 2026
Rated 5 out of 5 stars

always have what I'm looking for and…

always have what I'm looking for and get the products quickly.

November 3, 2026
FragranceNet logo

Reply from FragranceNet

We are so pleased to hear that we always have the items you are looking for in stock and that you received your order so quickly. We truly appreciate you taking the time to share your wonderful feedback with us.

Thank you, Customer Service.

Rated 4 out of 5 stars

Great price

Great price. Candle smells Gorgeous

November 3, 2026
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Reply from FragranceNet

We are delighted to hear that you enjoyed our affordable pricing and the gorgeous scent of your candle. Your positive feedback is greatly appreciated.

Thank you, Customer Service.

Rated 5 out of 5 stars

One of the best discounters in the game…

One of the best discounters in the game with very fast shipping

November 3, 2026
FragranceNet logo

Reply from FragranceNet

We are so pleased to hear that you consider us one of the top discount options and that you experienced such swift delivery. We truly appreciate you taking the time to share your wonderful feedback with us.

Thank you, Customer Service.

Rated 5 out of 5 stars

Excellent experience with Fragrance.netvery product i have ordered arrives as…

Every product i have ordered arrives as described. Prices are excellent, and delivery is very good. I have ordered from Fragrance.net regularly and have never had a problem.

November 3, 2026
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Reply from FragranceNet

We are so pleased to hear that you are a regular customer and have always had seamless experiences with us. It is wonderful to know that your orders consistently arrive exactly as expected, and that you are happy with our excellent pricing and prompt delivery.

Thank you, Customer Service.

Rated 5 out of 5 stars

My order arrived very quickly

My order arrived very quickly, within a week of ordering!! And there were samples of new
perfume that just came out!! I will DEFINITELY be ordering from fragrancenet again

November 3, 2026
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Reply from FragranceNet

We're so pleased to hear that your order arrived quickly and that you enjoyed the new perfume samples included with your purchase. We truly appreciate your support and look forward to your next order with us.

Thank you, Customer Service.

Rated 5 out of 5 stars

Love all the selections that are…

Love all the selections that are offered.

November 3, 2026
FragranceNet logo

Reply from FragranceNet

We are so pleased to hear that you love the wide variety of options we offer. We truly appreciate you taking the time to share your positive feedback with us.

Thank you, Customer Service.

Rated 5 out of 5 stars

Great service and selection, items come quickly

Great company i have been buying things for years always satisfied

October 26, 2026
FragranceNet logo

Reply from FragranceNet

We are so pleased to hear that you have consistently enjoyed your experience with us over the years and are always satisfied with your purchases. We truly appreciate your continued loyalty and thank you for taking the time to share your positive feedback.

Thank you, Customer Service.

Rated 5 out of 5 stars
FragranceNet logo

Reply from FragranceNet

We are so pleased to hear that you have consistently enjoyed your experience with us over the years and are always satisfied with your purchases. We truly appreciate your continued loyalty and thank you for taking the time to share your positive feedback.

Rated 5 out of 5 stars

Easy to order.

October 27, 2026
FragranceNet logo

Reply from FragranceNet

We appreciate your feedback and are pleased you are satisfied with our service.

Thank you,

Customer Service

Rated 5 out of 5 stars

Great site and fast service

Great site and fast service

November 3, 2026
FragranceNet logo

Reply from FragranceNet

We are delighted to hear that you are pleased with our website and the speed of our service. Your positive feedback is greatly appreciated.

Thank you, Customer Service.

Rated 5 out of 5 stars

I have used fragrance.net to order…

I have used fragrance.net to order fragrances for several years now. They have always fulfilled my orders and I have no complaints. They are prompt, dependable and always deliver. I would recommend this site to all my family and friends. I trust them. Thank you fragrance.net for all you do.

November 3, 2026
FragranceNet logo

Reply from FragranceNet

We are so pleased to hear that you have trusted us with your orders for several years. It is wonderful to know that we have consistently provided prompt, dependable service and that you feel confident recommending us to your family and friends. We truly appreciate your continued support and loyalty.

Thank you,

Customer Service.

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