Sheertex Reviews 

13,969
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 1,237 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the product's quality, highlighting the durability and comfort of the tights, which often last longer than expected and offer a good fit. Some consumers also reported positive experiences with customer service, noting their helpfulness in addressing concerns. Conversely, some customers noted inconsistent product quality, with tights ripping or snagging quickly, even on first use. Many also experienced slow or delayed shipping, and some received incorrect or missing items. Additionally, several reviewers expressed dissatisfaction with customer service, citing unresponsiveness and difficulties in resolving issues.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and durability. Many customers express satisfaction,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the durability and comfort of the... See more

Order

Users describe ambiguous interactions with order, with many reporting significant issues such as never... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing significant frustration and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers experiencing incredibly long... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Most tights I buy rip before the end of the day, but these take at least a month or two to rip, and when they rip they are small and can easily be fixed with clear nail polish. Overall I like the prod... See more

Rated 3 out of 5 stars

Sizing was off. Followed you size chart and tights were too small. Also shipping took too long. It was a week and half after receiving shipping notice that I actually received it. Won’t be ordering ag... See more

Rated 3 out of 5 stars

Don't get me wrong, I love how my legs look in the sheer tights. However, I feel like quality must've changed? The last time I bought Sheertex was maybe five years ago, and those were finally on their... See more

Rated 3 out of 5 stars

The top area ripped immediately on day 2. I'm usually exactly a medium, but these were still too small ans ripped.


Company details

  1. Clothes and Fabric Manufacturer
  2. Clothing Supplier
  3. Lingerie Manufacturer

About Sheertex

Written by the company

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About Sheertex

We design and manufacture rip-resist tights that last. Responsibly made in Canada by SRTX Labs using our proprietary knit fiber. The #1 best-selling tights in the US!

All of our tights are backed by our 90-day rip-resist guarantee. If you've encountered an issue with your tights, please contact us here!

We take great pride in our sustainability efforts, from reducing waste to transparent decision-making, we're proud to lead with purpose as a B-Corp Certified company.

Join us in revolutionizing the fashion industry, one pair of pantyhose at a time. With Sheertex, you can look good, feel good, and do good for the planet. Experience the difference Sheertex makes and discover a new standard of style and sustainability.


Contact info

2.9

Average

TrustScore 3 out of 5

14K reviews

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Asks customers to review

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Replied to 16% of negative reviews

Typically replies within 48 hours

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2.9

All reviews

(13,969)

1,241 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality…

Who would have thought I could get hosiery to fit my size and is run resistant. I can wear and wear and wear and not worry about embarrassment of runs or tears. Love them.

February 18, 2026
Rated 5 out of 5 stars

I’ve owned both pairs of tights I’ve…

I’ve owned both pairs of tights I’ve bought for like at least 3 months now, have worn them many times, with no rips! Compared to cheap tights that I used to buy from Amazon, they’re a whole world difference. The shipping did take a little while to get the US from Canada, but nothing awful. They really are worth the extra bit of money compared to the kind of tights you get at cvs or Amazon or whatever.

February 11, 2026
Rated 1 out of 5 stars

The first pair I ordered ripped once…

The first pair I ordered ripped once they were on. There was a defect in the panty area and the run went right down the leg. I contacted the company and sent in a picture and they said they would replace them. THen they said they don't have the size. So I said give me a different colour. A month later and I have no product. They don't really answer me or say they are considering it. USELESS DO NOT BUY!

April 27, 2026
Unprompted review
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Rated 1 out of 5 stars

Socks ripped on first wear, no replacement arrived.

Edit: They asked me to choose another item from the website as replacement. Mind you, they have like 4 items. I gave them 3 items options I'd want if the other one was not available and coincidently they were all out of stock so I was told there was nothing to do, even though they literally have the 90-day rip replacement guarantee...

Terrible experience with Sheertex. My socks ripped the next day, and trying to use their 90-day replacement guarantee turned into a month-long mess. Every email was answered by a different person (or a very unreliable AI) who clearly didn’t read the previous conversation. I kept getting generic replies, “out of stock” excuses, and no tracking or shipping confirmation for the replacement they claimed was sent. At one point, the reply email address didn’t even exist.

Extremely frustrating customer service, it’s either an AI answering what you want to hear but not helping at all or they just think you’re stupid.

May 31, 2026
Unprompted review
Rated 1 out of 5 stars

FRAUDULENT COMPANY!!!!

FRAUDULENT COMPANY!!!!

Honestly, I would give 0 stars if I could. I relied on their size chart when placing my order, but the sizing was inaccurate. They informed me that I would receive a refund and provided instructions for returning the tights.

At first, they responded to my emails, but after several exchanges, they stopped responding altogether. As a result, I never received the promised refund and have been unable to obtain any follow-up regarding my return.

Very disappointing customer service. I would not recommend this company.

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

Tall women beware!!

Tall women beware!!! I ordered a size M which should have fit based on my weight (the only measure they give you for picking size) and they ripped WHEN I TRIED THEM ON. Customer service has been incredibly slow getting back to me and I suspect it isn't a real person on the end just a bot. They tried to give me a discount code but it DOESN'T WORK AT ALL!! It is also for $20. The tights are $50! They didn't offer a refund option at all. This is one of the worst online purchases I have ever made.

May 20, 2026
Unprompted review
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Rated 5 out of 5 stars

The only nylons you will ever need

The only nylons you will ever need, plus they are so comfortable! I can't believe how indestructible they are yet. So fashionable wash after wash wear after wear. I'm slowly getting rid of all of my non What what Sheertex pantyhose and replacing them with Sheertex. Now I get to add different styles!

July 25, 2025
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Rated 1 out of 5 stars

I purchased 2 items and was ghosted for a month

I purchased 2 items that were in-stock on their website one month ago. They were supposed to ship within a couple of days according to their website. I have sent several emails over the course of this past month, trying to get an update on my order. I got one response saying "If you’ve already received a reply from one of our agents in the last couple of days, you shouldn’t experience any further delays." That email was the ONLY response I have received. I emailed back, again requesting order updates.... nothing so far. I actually want my order, so I don't want to go to my credit card company for a charge-back unless I really have to. This is the worst customer service.

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware!

I used to be a loyal customer with over 50 pairs of Sheertex tights, I wore them everyday, and I would recommend them to everyone who complimented my tights. However, the quality and customer service has changed for the worse over my years of patronage. My last purchase of tights were ripped in the gusset upon arrival. Sheertex replaced them. The replacement pair had the same issue. Sheertex refused to replace the replacement pair that they sent me that was ripped upon arrival. When I asked why, they said they can only replace once pair. So, buyer beware, they will send you multiple pairs of ripped tights and then refuse to replace them. I went from a loyal customer to NEVER purchasing from Sheertex EVER again.

March 6, 2026
Rated 1 out of 5 stars

Terrible customer service

Good evening. I have sent a message via the help desk. I am not satisfied with my experience. I do alot of business online and am disappointed by your lack of addressing my request. I have sent over 10 emails with no set of actual plans go address my issue. Net: i returned unopened stockings and was advised I would get a refund. If i am not to receive a refund, i would like my original order reshipped. My order cost $123.00 and returning via Fed EX cost another $38.00. This seems an easy customer service situation. Sheertex has not managed this well. Thank you.

March 4, 2026
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Rated 1 out of 5 stars

So disappointed in this Canadian…

So disappointed in this Canadian company. I ordered online in mid-march. Apparently Canada Post had returned my order, as it didn't indicate my PO box. Nowhere in the online order field did it indicate that Canada Post was the carrier. This is Canada Post's new hard line policy - fine, but no reply or notice from Sheertex by mid April. Very hard to get ahold of any customer service. By the time a link to reach the company finally worked and someone got back to me, they asked me to confirm address and I did. A second "bot" asked me the same thing and I told "her". Alas, my order was resent using my street address again and appears to be sent back by Canada Post, Groundhog day style. I am not sure any humans work there. They have the nerve to send me all kinds of survey requests about my satisfaction with their customer service bots and promo emails but can't recieve correspondence from their customers. Absolutely brutal company, they still have my money and/or my merchandise 2+ months later.

April 15, 2026
Unprompted review

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