Coofandy Reviews 

12,124
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 7,160 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, appreciating quick and helpful responses to their issues. Many are pleased with product quality and appearance, often finding items look great and fit well. Some consumers also experienced timely delivery and efficient tracking for their orders. However, some customers noted significant delivery delays, with orders taking weeks or over a month to arrive, sometimes without notification. Others were dissatisfied with product quality, mentioning items not matching descriptions, being thinner than expected, incorrect sizing, or issues with incomplete orders and returns.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and fit, with many expressing satisfaction.... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing satisfaction with the... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction, noting... See more

Delivery service

People report ambiguous experiences with delivery service, with many expressing frustration over long... See more

Customer service

Customers had positive experiences with customer service, with many describing it as excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It took several weeks for packages to arrive. So order at least a month in advance. Depending on the material the sizes are smaller than stated so needed to return them. Returns were easy. The company... See more

Company replied

Rated 4 out of 5 stars

Great cut and sizing for the US market! Also perfect look. Material is much thinner than expected or could be expected from the photos, but still ok.

Rated 4 out of 5 stars

The package arrived quickly. That's a bonus. But it doesn't really match with my expectation. That's the reason i gave 4 stars instead of 5.

Rated 3 out of 5 stars

I ordered 2 outfits, and only received 1. I've ordered from company in the past, and its never happened before. Please review my order and rectify this situation. Also, please stop advertising items... See more

Company replied


Company details

  1. #52 of 78 best companies in Men's Clothing Store
  2. #10 of 14 best companies in Beach Clothing Store
  3. #201 of 297 best companies in Clothing Store
  4. #8 of 9 best companies in Outerwear Store
  5. #31 of 40 best companies in Sportswear Store
  6. #6 of 6 best companies in Work Clothes Store

About Coofandy

Written by the company

Style Made Simple

Founded in 2015, Coofandy design modern men‘s essentials for daily wear. Our line is made up of wardrobe essentials for different occasions, from business dress shirts and suits to casual T-shirts, from party tuxedos and beach wear to active clothes. We want to completely reduce the overwhelming shopping experience and create a space where you could always find what you exactly needed in an efficient way.

With the goal of creating confidence through clothing, we are working strenuously to provide the great quality, and keeping the cost low for our customers. Our mission is to provide you with the best range of fashion possible, and to give back as much as we can.

We update our range regularly to take account of changing seasons and developing styles. Plus we offer regular promotions, helping you save even more. If you have any question, please don't hesitate to contact us.

Men's Shirts
Men's Casual Blazer
Men's Linen Clothing
Contact Us

Subscribe Discount

15% OFF For Your First Order


Contact info

3.9

Great

TrustScore 4 out of 5

12K reviews

5-star
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1-star

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3.9

All reviews

(12,124)

7,513 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended for summer

Highly recommended for summer! I bought several pieces from their summer collection, and they completely exceeded my expectations: the fabric quality is excellent and very breathable, the patterns and fits look great on, and the colors are lovely. I’ve already received quite a few compliments while wearing the outfits. Without a doubt, a great combination of style, comfort, and elegance. 👍👏

July 19, 2026
Rated 1 out of 5 stars

Terrible shop - dont buy here

Terrible shop – poor quality and no possibility to return products

The quality of the products is very poor and does not match the expectations set by the shop. Even worse, the customer service is unhelpful and unresponsive.

I wanted to return my order, which is my legal right under German consumer protection law. However, despite my requests, the company refuses to send me a return label, making it impossible to exercise my right of withdrawal.

I cannot recommend this shop due to the poor product quality and the lack of proper customer support.

July 23, 2026
Unprompted review
Rated 4 out of 5 stars

I love Coofandy attire!

I love Coofandy attire!! I just wish it didn't take so long to get the ordered items. I wish you all had a brick and mortar establishment in the States. 🤷🏾🙂

July 22, 2026
Rated 1 out of 5 stars

One of my orders never showed up and no…

One of my orders never showed up and no one replied to my email about it.

July 19, 2026
Coofandy logo

Reply from Coofandy

Hi there,

We are sorry to hear about the issues you encountered with your order and our customer service. We strive to provide excellent service and are disappointed to hear that we fell short in this instance. Our team has responded to your inquiries, and we kindly ask you to check your email, including your spam or junk folder, for our response, as it may have been misdirected. We value your feedback and are committed to resolving your concerns. Please let us know if there is anything else we can do to assist you.

Best regards,

Rated 3 out of 5 stars
Coofandy logo

Reply from Coofandy

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.

To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.

Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.

If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

Rated 5 out of 5 stars

Worth The Wait.

It took awhile to receive my order but It was worth the wait. I like the styling of my shirt and the quality of the material.

July 22, 2026

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