Noosh Reviews 

473
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 423 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting quick responses and helpful resolutions to their inquiries. Many people appreciate the high quality, comfort, and durability of the products, often describing them as soft, well-fitting, and long-lasting. However, some customers noted issues with order fulfillment, including items not being received or experiencing significant delays. A few people also felt that product durability was a concern, with some tights ripping or developing holes shortly after purchase. Additionally, a small portion of people mentioned difficulties getting assistance from customer service or receiving refunds.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its high quality, comfort, and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the high quality, comfort, and feel of... See more

Customer service

People report positive experiences with customer service, highlighting its responsiveness and helpfulness.... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers having issues such as lost orders,... See more

Response time

Users describe positive interactions with response times, with many reporting that customer service was very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered three pairs of tights during their holiday sale but only two arrived in the mail. I reached out to Noosh Support and immediately got a response and full a resolution within 24 hours. They we... See more

Rated 5 out of 5 stars

The tights are absolutely comfortable and durable and feel wonderful! The staff is very helpful. They listened to my issue and handled it personally without throwing an “it is our policy” standard l... See more

Rated 5 out of 5 stars

Originally my Order was not received and I had reached out several times. The use of AI for responses was challenging but I get it. Trying to reduce cost to keep prices low. After I did my review and... See more

Company replied

Rated 5 out of 5 stars

I accidently placed my order with an old shipping address. I immediately emailed the company and they immediately responded and were able to correct the shipping address! Such great customer service i... See more


Company details

  1. #13 of 25 best companies in Underwear Store
  2. #66 of 145 best companies in Women's Clothing Store

About Noosh

Written by the company


Nude is not one color. There’s no such thing as one size fits all. Support should not be suffocating. And the products we wear? They should move with us. Enhance us. Celebrate who we are. And not squeeze us (literally) into a mold established by an outdated industry that hasn’t changed in decades. Because we prefer out of the box & deserve outstanding. We have big plans to continue challenging & reinventing bodywear products. We want to focus on that sweet spot where purpose, function & comfort meet your shape, shade & style.

Contact info

4.1

Great

TrustScore 4 out of 5

473 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.1

All reviews

(473)

421 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pantyhose

Absolutely wonderful hose. The best I've ever worn. Customer service was wonderful! I initially received a wrong size and because I live in a very rural area they didn't require me to return the item and immediately sent me the correct size. Great people!

June 17, 2026
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Rated 5 out of 5 stars

Superb

The customer service is amazing. I didn't receive my order due to the delivery service and they sent me a replacement. No questions asked I have purchased multiple products tights the bralettee the free shorts and they're all amazing. I cannot wait for the fall colors five stars all the way around.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Quick Fix!

I accidently placed my order with an old shipping address. I immediately emailed the company and they immediately responded and were able to correct the shipping address! Such great customer service is unfortunately rare these days so the folks at Noosh really stand out for their attention and responsiveness! BRAVO!

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service top notch

I contacted customer service with a question regarding my order. I received an immediate reply. I was so pleased with the promptness and thoroughness of this business and so very impressed!!

July 8, 2026
Unprompted review
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Rated 1 out of 5 stars

Trust the reviews and feedback on…

Trust the reviews and feedback on Reddit regarding their poor customer support and late delivery. If you need your order by the delivery date they provide, even for rush delivery, they are notorious for delivering after the date they provided. I wish I hadn’t wasted my money due to trusting that they could meet their own delivery date. They were late by 5 days, not just 1 or 2 days. I ended to having to double my cost by buying tights on Amazon for my birthday trip since they failed short of their promise.
Very disappointed. When I reached out to see how they would make things right, they only refunded the shipping cost I paid. They do not value repeat customers, so I will no longer be giving them my business. I will purchase from Les Belles instead going forward.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Light and easy

I received my face creme in a very timely manner.
I tried it on immediately and was a bit concerned at first a i thought i looked somewhat "pastey". But after it settled i notice a lovely, even texture to my skin. It wasn't greasy and did not "cake". Im not used to wearing foundation, per say but this is a lovely alternative providing my face with a nutritional experience as well as a lovey finish.

June 1, 2026
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Rated 5 out of 5 stars

Noosh Shines All the Way

Noosh support was amazing in helping me combine all my reviews credits into one gift card so I could actually use it on some new great glossy play tights.

June 23, 2026
Unprompted review
Rated 3 out of 5 stars

good customer service, a bit meh on the tights themselves

The customer service is responsive and helpful. I was disappointed to discover the fit is so different between the Classic and Gloss tights (the Classic tights in my correct size were rolling down to my knees) and because the 2 styles differ in price, you can't do an even exchange. Instead I opted to do a return for store credit that will probably just sit there 'til Gloss goes on sale again. After my initial excitement about their products, I'm less enthused with the price, durability and fit. Two of the pairs that fit well got runs from the top down with one pair also getting a hole on the knee after about 3 or 4 wears. That's about the same mileage you get out of supermarket hosiery, but instead I paid 5x as much. They have a quick and easy warranty process, but I don't want to spend all my time returning the tights, I just want to wear them for more than 2 weeks. The size range is decent, but the color options and inclusivity of skin tones is unmatched. But if I can only wear them a few times, those features aren't that helpful.

May 30, 2026
Rated 5 out of 5 stars

I am so impressed with the customer service

I am so impressed with the customer service I received from the Noosh. I had some questions and they answered me quickly and took the time to really explain what I need to know. In addition the sticky lift was perfect for my dress. I highly recommend this brand

June 17, 2026
Unprompted review
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Rated 3 out of 5 stars

The play gloss tights are beautiful but…

The play gloss tights are beautiful but not durable. I have ordered several pair and every single one has ripped. Unable to submit warranty claim because of how many times I submitted and the time frame.I hate that they match my skin perfectly. The original tights are great! They just don’t have any shine. Most of the play gloss I couldn’t wear because they ripped as I put them on.

June 14, 2026
Unprompted review
Rated 5 out of 5 stars

These are dog-proof!

A very friendly dog got frisky while I was wearing these. I totally thought they’d be ruined but they held up not only against his claws but a chewed up toy he pushed on my leg!

June 9, 2026
Unprompted review
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