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GiftYa Reviews 

392
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 340 reviews, reviewers had a great experience with this company. Customers find the platform easy and convenient for sending gifts, appreciating the simple process for both sender and recipient. Many enjoy features like personalizing gifts with messages and photos, and receiving notifications when gifts are delivered and used. This makes gift-giving simple and provides a wonderful way to surprise loved ones. Though some reviewers found the redemption process confusing, with recipients facing difficulties or being turned away. Many were unhappy about the need to link gifts to a bank account or credit card, which sometimes led to fees or the recipient not receiving the full value [R7-S4, R12-S3,

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the site's ease of use and convenience for... See more

Product

Customers consistently note ambiguous experiences with the product, with many expressing satisfaction,... See more

Payment

Consumers find payment to be a frustrating experience, with many reporting issues such as hidden fees and the... See more

Website

Reviewers mention ambiguous feedback about the website, with some customers finding it easy to use and... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing satisfaction, highlighting it as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I sent this to a family member that was unable to use the gift card, due to technical trouble with the email and app. I filed for a refund which I received promptly. Thank you for excellent customer s... See more

Company replied

Rated 3 out of 5 stars

I purchased this hoping it would be delivered asap. Or at the very least today. Then I find out it’s not even going to be delivered sometime tomorrow! I believe I will be using a different delivery m... See more

Company replied

Rated 5 out of 5 stars

I chose Giftya to give as a gift because it offers options that allows the recipient to choose how to use the Giftya. The recipient transferred the Giftya I gave her to her checking account. I also li... See more

Company replied

Rated 5 out of 5 stars

Easy process, no problems. We were able to help a family member out from a distance. Had a bad experience w another company buying an e-gift card but you guys have always come through. Thanks!

Company replied


Company details

  1. #31 of 32 best companies in Corporate Gift Supplier
  2. #98 of 120 best companies in Gift Shop
  3. #103 of 125 best companies in Online Marketplace

About GiftYa

Written by the company

GiftYa makes sending and receiving digital gift cards easier than ever.

Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift.

Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give.

You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences.

Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle.

Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.

Contact info

3.8

Great

TrustScore 4 out of 5

392 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(392)

351 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent way to send gift card

Excellent way to send gift card. Easy to use. Very helpful that the sender is informed when gift is sent, received and opened.

July 22, 2026
GiftYa logo

Reply from GiftYa

Glad the GiftYa nofications are helpful! We love making communication clear and useful for digital gifts!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

You have to be in it to know it.

I have no problems with my transactions, the service is great and I will use GiftYa again and tell my associates about my experience which is without headaches. I'm not big on sending funds but I know this company is reliable and safe to deliver.

July 16, 2026
GiftYa logo

Reply from GiftYa

ThankYa for choosing GiftYa! We appreciate your review and delight in helping you to send funds!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Amazingly easy

I was looking for a Birthday card with a gift, because I kept putting it off
I ran across this company in my search. This was extremely easy, I picked out my card which I personalized and then the gift. The perfect solution, no stamps,no gas and on time delivery.
This is my new go to
Thank you
Ssense

July 21, 2026
GiftYa logo

Reply from GiftYa

Love that GiftYa could help you deliver an on-time, stamp-free digital birthday gift card win!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Very convenient and simple!

Very convenient and simple!

July 21, 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa for simple, convenient gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars
GiftYa logo

Reply from GiftYa

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftya.com
Russell (Dir Customer Service)

Rated 5 out of 5 stars

The website was easy to use

The website was easy to use. No problems at all.

July 20, 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa! We love that you had an easy purchasing experience for your gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I really appreciated getting notice…

I really appreciated getting notice when one of the giftYa cards had been opened and used.

July 14, 2026
GiftYa logo

Reply from GiftYa

Thanks for the feedback! Glad you love the GiftYa notifications about gift cards you gifted!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy to use

Easy to use, great follow up!

July 13, 2026
GiftYa logo

Reply from GiftYa

Appreciate Ya choosing GiftYa for easy to use gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy and quick to use.

Easy and quick to use.

July 13, 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa for easy and quick gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Great way to send birthday card

Could send birthday gift card to my son in Massachusetts directly to his cell on his actual birthday.

July 18, 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa to text a birthday gift card to your son to celebrate his special day!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy

Easy, convenient, efficient way to text e-gift cards.

July 11, 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa to text a digital gift card!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

So quick

So quick, simple, and easy!

July 15, 2026
GiftYa logo

Reply from GiftYa

Quick, simple and easy gift cards for the win with GiftYa!
- Tiffany R. (Dir. Consumer Experience)

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