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PerfectGift.com Reviews 

1,555
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful and responsive staff, highlighting their professionalism and commitment to service. The user experience is consistently described as easy and convenient, from ordering to personalizing products. Many people appreciate the quality of the products and the smooth process of using them. However, some customers also noted issues with order processing. Several reviewers reported that their orders were unexpectedly voided or cancelled, often without prior notification, particularly when promotional codes were involved. Additionally, a few people experienced difficulties with the design process, such as not receiving clear guidance on image standards or finding their customized cards arrived without the intended photo.

What people talk about most

Product

Consumers find the product to be positive, often praising the ability to personalize gift cards with pictures... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences, finding... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease and speed of the entire... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Customers had positive experiences with customer service, praising the integrity and quality of the support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

High praise for the associates who helped me and refunded my money after the product I received was not right. I had enough time to try again before the wedding. The negative is that I ordered it th... See more

Company replied

Rated 4 out of 5 stars

It was quite easy to order the hard copy of the credit card with a personal photo on the card. However, it was a bit confusing to see if the order was delivered or not. From the beginning the follow u... See more

Company replied

Rated 4 out of 5 stars

The gift card was very easy to order. It was easy to upload the picture that I wanted . the product came quickly. My only complaint would be that the Visa card number covered up words in the backgroun... See more

Company replied

Rated 5 out of 5 stars

The PerfectGift website was easy to use. I was able to quickly find the type of cards I needed, and customized them! Our Growth Relationship Manager, Zack was amazing! We had an issue with our previou... See more

Company replied


Company details

  1. #26 of 32 best companies in Corporate Gift Supplier
  2. #79 of 120 best companies in Gift Shop
  3. #86 of 125 best companies in Online Marketplace

About PerfectGift.com

Written by the company

PerfectGift.com is where you find The Perfect Gift, Every Time. Whether it’s for family, friends, or business. 

You can customize both our physical and digital Visa gift cards. Upload a photo or logo, add a personal message, or choose a stylish pre-design that makes every card personalized.  Our gift card personalization is thoughtful and unique, just like a Perfect Gift should be.

We partner with top national and local brands. Need breakfast, pet supplies, a spa day, or furniture? We have you covered with fast, personalized, easy-to-send digital gift cards from hundreds of brands.

With our PerfectGift+ product, recipients get to choose their preferred way to use their gift. They can activate the gift to their personal debit or credit card, use it as an eGift, or cash out. 

Looking for employee gifts or corporate rewards that feel special? We handle bulk orders with ease. We offer same-day printing and shipping, plus customization at scale, whether you're sending 5 or 5,000 cards. 

Whether you're sending a single “thank you” or running a rewards program, PerfectGift.com makes it easy to spark smiles for your special recipients.

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(1,555)

1,005 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Business!

The client was pleased and so am I

July 16, 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for being a PerfectGift client! We appreciate serving you and getting to help make your clients happy!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

Fraud and cheap scam

Fraud and cheap scam. Ordered a Dodger "wind chime" with chimes on chains. We got a piece of metal with the designs and the chimes were part of the metal sheet. No chimes, fraudulent,$50 piece of crap metal cut out. Nothing like the picture.

July 17, 2026
Unprompted review
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Reply from PerfectGift.com

Hi! At perfectgift.com, we sell gift cards, not wind chimes, so I suspect this was a different provider, perhaps with a similar name. Just want to make sure your feedback makes it to the right source as this sounds very frustrating (especially as a fellow Dodger fan!).
Best, Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service - David Connors was such a big help and provided hands-on help since it was my first time going through the process. The gift cards arrived very quickly and accurately. Will definitely keep using PerfectGift for the our quarterly service awards.

July 21, 2026
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Reply from PerfectGift.com

Thanks for being a PerfectGift client! So glad David was able to help and that PerfectGift helped you spread smiles at your quarterly service awards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Excellent Customer Service

I had an excellent experience working with PerfectGift.com, and I especially want to recognize David for his outstanding service. From beginning to end, David's communication was prompt, professional, and incredibly helpful. He made the entire process easy and ensured that all of our questions were answered quickly.

The turnaround time was exceptional, and the level of efficiency and attention to detail demonstrated by David and the team at PerfectGift.com exceeded our expectations. Their business expertise and commitment to excellent customer service were evident throughout the entire experience.

I highly recommend PerfectGift.com, and if you have the opportunity to work with David, you'll be in great hands. Thank you for providing such a smooth, reliable, and professional experience!

June 30, 2026
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Reply from PerfectGift.com

Thanks for being a PerfectGift client and for the kind words about our products as well as your experience with David, who is definitely a standout! We are delighted to serve your bulk gift card needs for any occasion!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Quality products!

Quality products!

July 21, 2026
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Reply from PerfectGift.com

Thanks for choosing PerfectGift for quality gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy to follow

The site was simple to follow and there were so many pretty cards to choose from.

July 20, 2026
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Reply from PerfectGift.com

Thanks for being a PerfectGift customer! Glad you loved the choice of predesigned gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 4 out of 5 stars

Customer service was excellent.

Customer service was excellent.

July 15, 2026
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Reply from PerfectGift.com

So glad PerfectGift customer care was able to assist with excellence, which is one of our core values!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

after 30 minutes I still have not…

after 30 minutes I still have not received it.

July 20, 2026
PerfectGift.com logo

Reply from PerfectGift.com

We are very sorry to read about your experience. If you still haven't received it, please contact our support team so we can assist you at support@perfectgift.com
Russell (Dir Customer Service)

Rated 5 out of 5 stars

I was skeptical about ordering

I was skeptical about ordering, i have received fast and i love them both very much , i am definitely gonna order again very soon, very nice unique gift 🎁 highly recommend

July 14, 2026
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Reply from PerfectGift.com

So glad PerfectGift could serve you with a unique gift! Thanks for being a customer, and we look forward to welcoming you back to the site!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

Account closed by compliance AFTER transferring a $20,000 deposit

We used PerfectGift for corporate prepaid card to gift them to the guests of FWC2026.
Our corporate account was reviewed and confirmed by their team. We placed several orders, and following their own instructions we transferred a USD 20,000 deposit to fund a bulk card order. We were in direct contact with their sales team all the time.
Then, without any warning or explanation, our account was blocked - we were simply told it was a "compliance team" decision. No prior notice, no request for additional documentation, no opportunity to clarify anything. Just a closed account with $20,000 of our money inside it in the middle of event operations.
To be fair: the refund of our deposit came quite fast.
But as a corporate client running live event operations, this level of unpredictability is unacceptable. Confirm an account, accept orders, take a large deposit — and only then decide there's a compliance issue?
Think twice before depending on this company for time-critical business needs.

June 13, 2026
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Reply from PerfectGift.com

Thank you for sharing your comments.  We are disappointed to be unable to support your objectives.  Unfortunately, government and banking regulations restrict exact requirements of clients PerfectGift can service.
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Great experience

Great experience. Wonderful customer service!! Thank you

July 13, 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for choosing PerfectGift for a great gift card experience!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Have been using perfect gift for years…

Have been using perfect gift for years to get cards for my trips that I send campers and counselors on in the summer. My rep Jill Aikin is always on top of things and makes sure I get my cards in time. I have never had an issue with cards not working or mistakes in the order. Thank you Jill and perfect gift.

July 18, 2026
Unprompted review
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Reply from PerfectGift.com

Thanks for being a PerfectGift client! So glad you get to work with Jill who is a rockstar indeed! She and the team love serving our clients.
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

You canceled my order and didnt tell me…

You canceled my order and didnt tell me why. I know it went thru my bank because they texted me the transaction showing it was paid. I really was on a time limit to send this gift. Im very disappointed and I won't be using your co agaien

July 17, 2026
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Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.
Russell | Director of Customer Service

Rated 5 out of 5 stars

Great

Great thanks

July 17, 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for choosing PerfectGift for your gift card needs! We appreciate you!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Thank you so much I have used your…

Thank you so much I have used your service twice and both times has worked great and I love it from now on I will be using for Birthdays and holidays thank you I wish there was ten stars you give the best service thank you

July 17, 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for choosing PerfectGift for gift cards for birthdays and holidays! We love getting to help you shine like the gifting hero you are!
- Tiffany R. (Dir. Consumer Experience)

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