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Whimstay Reviews 

515
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent customer service and helpful staff, noting their responsiveness and proactive support. Many people found the booking process easy and stress-free, appreciating the clear communication and simple navigation. Reviewers frequently highlight the great value and affordable prices, often saving money on last-minute trips. The locations and properties are also highly regarded for being top-notch, clean, and well-described. However, some customers also noted issues with customer service, experiencing ignored cancellation requests, conflicting information, or a lack of live assistance. A few other people also felt that property details were not clearly disclosed, leading to accessibility problems or unexpected conditions. There were also mentions of difficulties with refunds and even instances of double bookings.

What people talk about most

Location

Consumers find location to be positive, with many reviewers praising properties for being close to... See more

Booking process

Reviewers highlight positive aspects of the booking process, often describing it as easy, clear, and simple,... See more

Customer service

People report positive experiences with customer service, highlighting it as excellent, responsive, and... See more

Price

Customers had positive experiences with price, often finding the best prices for vacation rentals and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, responsiveness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our stay was wonderful! Whimstay saved us money on our stay which is always nice especially when it’s last minute. They were also quick to resolve any issues we had and answered any questions we had q... See more

Rated 5 out of 5 stars

I made a booking on whimstay for a last minute trip to Montreal which was cancelled after I made my booking. I immediately reached out to Whimstay and I must commend Tyler as his feedback and handling... See more

Company replied

Rated 5 out of 5 stars

The WHIMSTAY experience was awesome. Easy booking, great customer service and best of all..great price and great place. Our place in Chandler , AZ was top notch. We will most definitely be using WHIM... See more

Company replied

Rated 5 out of 5 stars

We found a great deal on a cabin through Whimstay. When there was a 100 year flood that led to power outages and landslides the week of our trip, Whimstay worked with the owner to issue us a full refu... See more

Company replied


Company details

  1. #14 of 26 best companies in Vacation Rental
  2. #1 of 2 best companies in Beach Resort
  3. #1 of 1 best companies in Cottage
  4. #1 of 1 best companies in Mountain Cabin
  5. #3 of 4 best companies in Pet-Friendly Accommodation
  6. #8 of 11 best companies in Vacation Home Rental Agency

About Whimstay

Written by the company

Meet your secret weapon for last-minute getaways.

Whimstay makes booking vacation rentals feel easy and rewarding. We offer better prices, better service, and smarter timing—on the same homes you’ll find on Airbnb and Vrbo. With built-in price comparisons on every listing, you can see exactly how much you’re saving. On average, Whimstay travelers save 25 percent, or over $200 per trip.

And when plans change or questions come up, our customer support team is here to help. No bots, no runaround—just real people who care about your trip as much as you do.

We partner with top property managers to offer exclusive deals across the U.S., Canada, Mexico, the Caribbean, and now Europe. From cozy cabins to beachside villas, our growing portfolio is built for travelers who embrace spontaneity but never settle on quality.

Book confidently. Save instantly. Travel better.

Visit whimstay.com

We Believe In

Written by the company

Great Deals on Great Stays
Last-minute doesn’t mean settling for less. We hunt down incredible vacation rentals at prices that make spontaneous getaways actually doable.
People First, Always
Whether you’re a traveler looking for your next adventure or a host welcoming guests, we’ve got your back. Real support from real people who actually care about your experience.
See for Yourself
We show you exactly how much you’ll save compared to Airbnb and VRBO, right there on the same page. No hunting around different sites to compare: we do the work so you can see the savings upfront.

Contact info

Promotion box for Whimstay

Same Stays, Better Rates.

Whimstay has the same properties you love on Airbnb and Vrbo, for less

4.5

Excellent

TrustScore 4.5 out of 5

515 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(515)

167 reviews in the last 12 months

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Rated 5 out of 5 stars

Great place to stay !

The condo was clean and comfortable .
The booking process was easy and convenient communication through email with all the information needed .
We loved the quiet location and had a great time enjoying the pool on a hot day !
If you do not do well with steps this room would not be for you , but we had no problems with them at all and liked that this room was at the bottom of the hill close to the woods and wildlife .
Quiet location but not a far drive to Silver Dollar City or on into Branson .
We hope to return so we can enjoy the mini golf !

July 18, 2026
Rated 1 out of 5 stars

Worst experience ever

I booked a room months in advance for a concert. I was notified two days before check in that they had accidentally double booked and mine was cancelled. Two days before. Literally the worst booking site I’ve ever used. Do not recommend unless you enjoy your trip being ruined two days before.

Updated to add: Whimstay offered a credit of $25. I said that’s unacceptable so they upped it to a $50 credit. There’s no way I could ever trust this company to book with again so the credit means nothing to me. Also—the customer rep told me that the other booking was made 3 minutes before mine and the computer didn’t shut it down as an option for me when it should have. Whimstay keeps blaming the host but something doesn’t add up. I booked this room in February. My check in is supposed to be tomorrow (7/15). Yes, Whimstay sent me a “custom” list of venue options MILES away from where I had initially planned on staying. Thanks for doing a 2 second search. Appreciate your “efforts.” Supposedly they refunded the full amount but it has yet to show up in my bank account. I know it can take 5-10 days but that doesn’t help me right now to pay for alternate accommodations. Their booking system is flawed and needs an overhaul if they plan to stay in business.

July 11, 2026
Unprompted review
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Reply from Whimstay

We're sorry to hear about what happened and understand how disruptive that was to your trip. This came from a double-booking on the host's end, which is their responsibility, and it's not something we take lightly, so we're following up with them directly to make sure it doesn't happen to someone else. The moment they told us, we refunded you in full, offered a credit from us, and put together options near the venue for your dates. We know that doesn't give back the time you lost, and we're here if there's anything else we can do for you.

Rated 5 out of 5 stars

I had a great experience with Whimstay

I had a great experience with Whimstay! Their customer support is really good —they respond very quickly and are always helpful with any questions or issues. They offer best prices on vacation rentals. I recommend Whimstay to anyone looking for great deals and excellent customer service!

July 8, 2026
Rated 4 out of 5 stars

Easy to book

Easy to book, great rates.

July 3, 2026
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Reply from Whimstay

Glad it was easy and love to hear you got a great price! Thanks for booking with Whimstay!

Rated 5 out of 5 stars

Easy booking

Easy booking. The place was very nice just like the pictures. The house had everything we needed for the beach. It was close to everything.

June 6, 2026
Rated 5 out of 5 stars

Booking Made Easy

Booking our trip was easy. We received timely reminders and information regarding our trip and what to expect. The location we booked was better than even described. My husband and I are looking forward to booking our next trip with Whimstay. We plan on going back to Wimberly. We had a wonderful experience.

July 2, 2026
Rated 5 out of 5 stars

The view was amazing watching hawks…

The view was amazing watching hawks gliding up and down the valley. The home was spotless, easy check-in and check-out. Tubing less than 5mins away. Buc-ee's 15 miles away. All around great stay.

June 29, 2026
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Reply from Whimstay

Sounds like memories were made! Glad you found a great stay on Whimstay!

Rated 4 out of 5 stars

Spacious beautiful house

There were issues with HVAC and fruit flies. Owner was in constant contact to provide solutions the entire stay.

June 21, 2026
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Reply from Whimstay

Glad to hear your host stayed on top of the issues and kept you posted. We'll pass along the kind words about the beautiful property!

Rated 5 out of 5 stars

Easy booking and the best price

First time booking with site and it was a great experience. Good communication, easy booking, and the best price I found.

June 24, 2026
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Reply from Whimstay

Welcome to Whimstay! Can't wait to find you another booking at a great price next time too!

Rated 5 out of 5 stars

Amazing Customer Service

Experienced a set back with my trip. However, Daniel went above and beyond to help me. The fact that I got a real person instead of AI was nice, but even more important is that fact he walked me through step by step to resolve my issue. A gentle reminder that good people are still out there in this world. Good job Whimstay.

June 24, 2026
Unprompted review
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Reply from Whimstay

Thanks Amanda! That really means a lot and we're glad we could help :)

Rated 5 out of 5 stars

Amazing experience

Amazing experience with their customer service, they also have great/lower pricing for the same exact properties on Airbnb & Vrbo!

June 17, 2026
Unprompted review
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Reply from Whimstay

We love to help and are so glad to hear about your experience!

Rated 5 out of 5 stars

Excellent choice.

I was very, very pleased with the quality and location of the apartment I rented. I found the rental and access process a bit cumbersome, but in the end it was fine. I think some of it is getting with the modern way. I had to follow a lot of instructions to access a box to access a fob to access the gate to get an access code to enter the apartment to get the apartment key and it all seemed a bit much. After that was done it was quite easy. The apartment was lovely, the pool was beautiful, and the location perfect. It was pet friendly and we could walk the dog on a nice walk to a nearby coffee shop that was great. We were near the Tampa walking path and that was great. And the restaurants in the neighborhood also very good.

I don't know if I'll be back to Tampa soon, but if I was, that would be where I'd want to stay.

June 4, 2026

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