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GiftYa Reviews 

392
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 340 reviews, reviewers had a great experience with this company. Customers find the platform easy and convenient for sending gifts, appreciating the simple process for both sender and recipient. Many enjoy features like personalizing gifts with messages and photos, and receiving notifications when gifts are delivered and used. This makes gift-giving simple and provides a wonderful way to surprise loved ones. Though some reviewers found the redemption process confusing, with recipients facing difficulties or being turned away. Many were unhappy about the need to link gifts to a bank account or credit card, which sometimes led to fees or the recipient not receiving the full value [R7-S4, R12-S3,

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the site's ease of use and convenience for... See more

Product

Customers consistently note ambiguous experiences with the product, with many expressing satisfaction,... See more

Payment

Consumers find payment to be a frustrating experience, with many reporting issues such as hidden fees and the... See more

Website

Reviewers mention ambiguous feedback about the website, with some customers finding it easy to use and... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing satisfaction, highlighting it as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I sent this to a family member that was unable to use the gift card, due to technical trouble with the email and app. I filed for a refund which I received promptly. Thank you for excellent customer s... See more

Company replied

Rated 3 out of 5 stars

I purchased this hoping it would be delivered asap. Or at the very least today. Then I find out it’s not even going to be delivered sometime tomorrow! I believe I will be using a different delivery m... See more

Company replied

Rated 5 out of 5 stars

I chose Giftya to give as a gift because it offers options that allows the recipient to choose how to use the Giftya. The recipient transferred the Giftya I gave her to her checking account. I also li... See more

Company replied

Rated 5 out of 5 stars

Easy process, no problems. We were able to help a family member out from a distance. Had a bad experience w another company buying an e-gift card but you guys have always come through. Thanks!

Company replied


Company details

  1. #31 of 32 best companies in Corporate Gift Supplier
  2. #98 of 120 best companies in Gift Shop
  3. #103 of 125 best companies in Online Marketplace

About GiftYa

Written by the company

GiftYa makes sending and receiving digital gift cards easier than ever.

Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift.

Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give.

You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences.

Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle.

Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.

Contact info

3.8

Great

TrustScore 4 out of 5

392 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(392)

351 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and intuitive

June 27, 2026
Unprompted review
GiftYa logo

Reply from GiftYa

Easy and intuitive gift cards are exactly what we strive for at GiftYa!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Great service

Great service

June 21, 2026
GiftYa logo

Reply from GiftYa

Thanks for being a GiftYa customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 4 out of 5 stars

Fast

Fast , easy, simple, what else could you ask for ?

June 26, 2026
GiftYa logo

Reply from GiftYa

Fast, easy, and simple for the gift card GiftYa win!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Great experience!

I ❤️ the ease and convenience of your site. I sent my stepfather an Amazon gift e-card for Father's Day and he got it immediately!

June 20, 2026
GiftYa logo

Reply from GiftYa

Thanks for making the time to celebrate your stepfather with a Father's Day e gift card from GiftYa!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy

Easy, fast!

June 20, 2026
GiftYa logo

Reply from GiftYa

Cheers to easy and fast gift cards online with GiftYa!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Giftya has always worked for me

Giftya has always worked for me. What I like is the ability to regift an unused gift. Recipients of Giftyas I’ve gifted have never said they couldn’t use the Giftya.

June 24, 2026
Unprompted review
GiftYa logo

Reply from GiftYa

Thanks for the shoutout and being a customer! GiftYa is all about choice so recipients can choose what works for them! No more unwanted gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

so easy and fast...wheeeewwwwww!!!

the transaction was convenient simple and very fast!!!

June 19, 2026
GiftYa logo

Reply from GiftYa

Yay!! We love making gift cards easy and fast! You're a gifting hero!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Immediate Gift in Hand,,,,…

How awesome is this to be able to gift someone quickly right from my phone?!?!
SO Easy to navigate ,,, love this gift option.

June 24, 2026
GiftYa logo

Reply from GiftYa

We love making gifting easy from your phone! Thanks for choosing GiftYa!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Funnel

Easy site to use and super fast delivery.

June 19, 2026
GiftYa logo

Reply from GiftYa

Easy and fast for the GiftYa gift card win!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

This is not really a store specific…

This is not really a store specific gift card with a number you enter they want to link it to your credit or bank card, seems very scammy to me, we just ended up sending the card money to zelle and count it as a loss for the service fees.

June 23, 2026
Unprompted review
GiftYa logo

Reply from GiftYa

Thank you for sharing your feedback, and we’re truly sorry for any frustration this caused.
Our goal is to make gift redemption as easy and secure as possible. Linking a debit or credit card is just one option—it’s never required, but we recommend it because it offers added peace of mind:
• Security: Card-linked gifts can’t be lost, stolen, or misused.
• Convenience: They never expire, and all funds are fully available for use.
We completely understand that this method may not be everyone’s preference, which is why we provide other redemption choices. If you or your recipient need help or have any questions, please don’t hesitate to reach out to us at support@giftya.com. We’re here to make sure your experience is a positive one.
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

I was able to send my friend a gift…

I was able to send my friend a gift when I was out of town. Thank you

June 23, 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa to connect with your friend and spark smiles with a digital gift!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Very easy to send two DoorDash gift…

Very easy to send two DoorDash gift certificates to my son-in-law‘s for Father’s Day.

June 21, 2026
GiftYa logo

Reply from GiftYa

Glad GiftYa could help you be a Father's Day gifting hero for your sons-in-law!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

I think Giftya's intent is good, but...

I think Giftya's intent is good, but it was poorly executed. If you scour through all the fine print, they do explain how it works, but Chat GPT recommended this for me so I went with it. My friend is going through some difficult times right now and I sent him $200 to use at Food Lion, perfect, right? No. As soon as he received the notice he tied it to his debit card, which had $9 in it. He kept waiting and waiting for $200 to magically appear in his account with no luck. So after digging a bit, we found out that he actually has to purchase items with his own money and then 2 or 3 days later he will be reimbursed for it. Not what we were hoping for. So he did buy $9 of groceries and I guess it did finally put that into his account. I tried to get a refund for the unused portion but they say that is impossible. So now my only option is to give him $200 to put in his debit account so he can use the original $200 I gave him and either increase my generosity or ask him to pay back the extra $200 when he can. It's just very frustrating to try to help someone down on their luck and get bit in the ass this way. If you decide to use this service, please read carefully and make sure you understand how it works.

June 19, 2026
Unprompted review
GiftYa logo

Reply from GiftYa

Thank you for sharing your feedback, and we’re truly sorry for any frustration this caused.
Our goal is to make gift redemption as easy and secure as possible. Linking a debit or credit card is just one option—it’s never required, but we recommend it because it offers added peace of mind:
• Security: Card-linked gifts can’t be lost, stolen, or misused.
• Convenience: They never expire, and all funds are fully available for use.
We completely understand that this method may not be everyone’s preference, which is why we provide other redemption choices. If you or your recipient need help or have any questions, please don’t hesitate to reach out to us at support@giftya.com. We’re here to make sure your experience is a positive one.
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

Easy to use

Easy to use. Very nice way to send gifts. Will use again in the future. Second time already in a week.

June 22, 2026
GiftYa logo

Reply from GiftYa

Thanks for choosing GiftYa not just once, but twice, this week for sending digital gift cards! We appreciate you!
- Tiffany R. (Dir. Consumer Experience)

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