Really excellent service on my second attempt at booking. First attempt, I was informed no tyres in stock so had to call back. Called back the next day, tyres available, booked in for following day. S... See more
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ETEL House, Avenue One, SG6 2HU, Letchworth Garden City, United Kingdom
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Was extremely impressed with the mobile tyre fitting service and would highly recommend.
Reply from Kwik Fit
Had two tyres fitted on my drive to my old classic temporarily non running XJ6 . Arrived on time , gave advance warning of arrival , carefuly jacked up the car and got on with the job . The old perished tyres were off in no time and the correct new ones fitted fast . The guy who did the job was local, very slick and professional, despite it being a blazing hot day for which he accepted a cold drink . Booked and paid for the two tyres online and as such got a 10% discount. Subsequently got a full tyre report and invoice via e mail . Would highly recommend and do this again, as I was very impressed at how slick and easy it was , excellent customer service.
Reply from Kwik Fit
Appointment cancelled at short notice & rearranged appointment happened 8 hours late
Reply from Kwik Fit
Booked online for 4 tyre changes on the same day, fitted within the hour at Bulwell, Nottingham Store, by Lance. Amazing, quick service. Lance was very friendly, approachable and knowledgeable. Highly recommended.
Reply from Kwik Fit
Lee the fitter was a great guy, very friendly, helpful and efficient.
Reply from Kwik Fit
First time using kwik fit and first time needing a tyre change. Online booking was seamless and mobile tech service was on time and a quick job. Would highly recommend
Reply from Kwik Fit
Brilliant fast and efficient service, used the home service again and it was great and always kept in touch to let me know where they were
Reply from Kwik Fit
Great experience with Kwikfit mobile tyre fitting the other day. Great communication from start to finish. Very convenient as I had my tyres replaced at work. Definitely recommend and will use again myself
Reply from Kwik Fit
Called on Friday to book a battery replacement and explicitly asked whether they could code the new battery. They took my registration, said they’d order it, and told me I’d get a call in around three working days. No reference, no email that anything was ordered.
After hearing nothing, I called back on Wednesday and was told they can fit the battery but can’t code it. Even worse, the original staff member claimed he’d already told me that, which is simply untrue.
If I’d been given the correct information on Friday, I wouldn’t have wasted nearly a week waiting. Poor communication, misinformation, and a complete waste of my time.
Reply from Kwik Fit
Tyres fitted but not balanced - will Kwikfit will not come back to correct - I have to take the car to them.
Reply from Kwik Fit
Reply from Kwik Fit
Reply from Kwik Fit
Great experience at St Helens Kwik Fit, turned up on the chance to see if they could do my wifes air conditioning recharge on a Toyota aygo. They were friendly and accommodating. Would definitely use them again. Great experience.
Reply from Kwik Fit
Although my experience at their Dundee Perth Road branch was less than a happy one I have to say their speedy resolution of my complaint could not be faulted. I think that says more about the company than anything. Their Regional Manager called me, listened to my complaint leaving me full of admiration as to how things should be done. Well done Liam and well done Kwikfit
Reply from Kwik Fit
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