Very helpful as I had issues with tyre size and tyre fitting due to size of wheel rim did not match tyre ordered so had to cancel and rebook .Manager Rob at WGC branch helpful as were customer service... See more
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Review summary
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I am a returning customer, had two tyres fitted on 30/6 and have just booked to have two more fitted this week 8/7. I am having to get one of them resealed on the 8th also. Good customer service rece... See more
Rather heavy on information required on booking I thought. Don’t know about service as never used them before.
I have booked many times with you and it has always gone well. Today I could not get the time slot that suited so I tried to call but held on for 8 minutes but nobody picked up. At least somebody sh... See more
Company details
- #22 of 25 best companies in Tyre shop
- #14 of 19 best companies in MOT Centre
- #50 of 62 best companies in Vehicle Repair
Written by the company
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Written by the company
- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Contact info
Aston House, Boulton Road, SG1 4QX, Stevenage, United Kingdom
- 01438 746633
- www.f1autocentres.co.uk
4.3
Excellent
44k reviews
Asks customers to review
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Booking system fast & simple
23 July 2026
Easy to follow website,easy to choose…
Easy to follow website,easy to choose date and time ,also very good service previously brought me back to formula 1 Lincoln.Excellent team
23 July 2026
Easy ,quick and straightforward .
23 July 2026
Quick and easy.
23 July 2026
Very easy to use
23 July 2026
Excellent and easy to do
22 June 2026
Ease of use of webpage and the…
Ease of use of webpage and the immediate availability for an MOT used you guys before and will do again !!
22 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I tried 3 times to pay with Paypal and…
I tried 3 times to pay with Paypal and the website crashed on me. Had to start again . Most annoying
22 July 2026
Reply from Formula One Autocentres
Dear Miss Mason, I'm truly sorry to hear about the issues you faced while trying to pay with PayPal. Your experience is important to us, and we appreciate you bringing this to our attention. We're committed to providing reliable service and will work on resolving these technical issues to ensure a smoother experience in the future. We hope you'll give us another chance soon.
Reply from Formula One Autocentres
Dea Mr Bayfield, I’m truly sorry to hear about the difficulties you faced with the payment process and the disappearing basket contents. Your experience is important to us, and we appreciate you sharing it as it helps us improve our customer-centric service. Please reach out to our support team so we can assist you further and ensure a smoother experience in the future.
Derby Branch
Derby Branch - always used Stoke branch in past but recently moved to Derby and kept with the same company as always had good service in Stoke. At my visit at Derby branch in Feb, someone told me the car was ready for collection after an MOT but when I arrived, I had to wait almost an hour for ‘paper work to be prepared’. Same thing happened today with my dad’s car, told it had passed. …turns out the cars hadn’t even been MOTd. Soooo many excuses. Manager told me he hadn’t kept me on the phone on hold for 20 mins and hadn’t received my call. But I have call records to prove that I did phone the branch and was on hold for 20 mins. NEVER had problems with Formula One in Stoke. Would not recommend Derby branch.
22 July 2026
Unprompted review
Reply from Formula One Autocentres
Dear Sharon, thank you for sharing your experience with us. I sincerely apologise for the delays and the confusion regarding the MOTs at our Derby branch. We strive for customer-centric service and your feedback will help us improve our reliability and support. We would love the opportunity to regain your trust, so please feel free to reach out directly if you would like to discuss this further.
Quick and easy.
22 July 2026
Once again after my last Rubbish Companyreview…
Once again after my last review eventually after three weeks of trying I got through to someone (Sam) they booked me in just to get another phone call of excuses , after last time they had the parts but not the right tools considering they claim to have state of the art garages 😂😂this time apparently they can’t get the parts any more . They are incompetent people with little skill and knowledge . DO NOT waste your time and money with this shambles of a company . They con you , take your money and then don’t give a dam about you . BE WARNED !!!!!!
22 July 2026
Unprompted review
Reply from Formula One Autocentres
Dear Tony, I sincerely apologise for the frustration you've experienced with our service. Your feedback about the lack of parts and tools is concerning, and I appreciate you bringing this to our attention. We strive for customer-centric support and reliability, and I assure you we are addressing these issues to improve our service quality. Please feel free to reach out directly if you'd like to discuss this further.
Easy to use website
Easy to use website - tyres quickly found and booking very straightforward.
22 July 2026
Excellent team of workmen.
The staff are always attentive and friendly helping me out with most things everything is fairly priced they’ve helped me even when it’s a difficult time. They are quick and reliable don’t mess around they just get the job done I’m very grateful wouldn’t go anywhere else!.
22 July 2026
Unprompted review
DAYLIGHT ROBBERY
They told me I needed work done to my car that totalled over £1000. When I told them I’d like to get a second opinion they told me my car was unsafe to drive! I decided to chance it and go to another garage for a second opinion and they told me the work would cost me £250!! Formula one was going to charge me 4 times more. Disgusting! Shame on your formula one
26 June 2026
Unprompted review
Reply from Formula One Autocentres
Dear Sophie, I'm truly sorry to hear about your experience with us and the concerns regarding the work suggested for your car. We strive for honesty and reliability in our service, and it's disappointing to learn we fell short in your case. Thank you for sharing your feedback, and I invite you to discuss this further so we can improve and regain your trust.
Just been to Leatherhead branch
Just been to Leatherhead branch, dealt with Ryan ( He is a credit to your company)he was very helpful adjusting the tracking on my CRV thank you
22 July 2026
Unprompted review
Wheel alignment on a Classic Mini in new Cardiff Centre.
Spoke to Andrew a couple of weeks ago about having a free alignment check on my Classic 1966 Mini. He said getting the car on the car lift might be a problem due to the ramp being at a steep angle but agreed for me to try it. Called in this morning and the mini went on the lift ok. Had a full crew do the setting up as they were quiet and once a suitable database was found for the 10inch wheels the check was done. No adjustment done as I need to fit some plates to the rear subframe/suspension to allow camber adjustment. Very well looked after and will see them again once I've fitted adjustment plates to the rear. Thanks guys.
22 July 2026
Unprompted review
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