ClickMechanic Reviews 

25,185
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 5,078 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, professional staff who often go above and beyond. Many appreciate the competitive pricing and the straightforward booking process, making car repairs convenient and stress-free, often completed at home. However, some customers noted issues with unexpected price increases or additional fees, leading to concerns about transparency. A few also experienced mechanics unable to complete work as agreed, sometimes resulting in cancellations or cars being left undrivable.

What people talk about most

Service

Customers had positive experiences with service, often praising the efficiency and professionalism of the... See more

Staff

People report positive experiences with staff, frequently highlighting their professionalism, friendliness,... See more

Price

Clients share positive opinions on price, with many reviewers highlighting competitive and reasonable... See more

Booking process

Reviewers highlight positive aspects of the booking process, often describing it as straightforward, quick,... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the entire process stress-free,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used click mechanic about 5 or 6 times now and bought three cars as a result. I think most people could do a reasonable mechanical report, but what has always set the mechanics apart is the advic... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic experience! Had a major service and full front and back brake pads and discs fitted. The mechanic was very friendly but professional, arrived well, and kept me updated throughout... See more

Company replied

Rated 5 out of 5 stars

Highly recommend. We were dubious to start with but once the mechanic arrived and was honest, polite and very speedy in the repair and the car now driving lovely again with no issues, we felt very rel... See more

Company replied

Rated 5 out of 5 stars

Such a good idea for people that don't really know what they're doing with the inner workings of cars, Easy to use efficient, you just write down what you need and then got a message saying the job... See more

Company replied


Company details

  1. Car service
  2. Vehicle repair shop
  3. Mechanic
  4. Oil change service
  5. Repair Service
  6. Vehicle Inspection

Written by the company

ClickMechanic is the UK's market leading platform that connects car owners who need repairs, servicing and inspections to the UK's best mobile mechanics. We match thousands of customers every month with trusted professional mechanics in cities across the UK. Our instant quoting functionality, fast booking and secure payment makes us the simplest and most convenient way to book a car mechanic.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(25,185)

4,954 reviews in the last 12 months

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Rated 5 out of 5 stars

Stephen Roberts, Wrexham highly : recommend

Stephen Roberts, Wrexham, was very polite, professional and knowledgeable. He talked me through what he was doing and, after the health check, clearly explained his findings. He worked hard and completed the repair efficiently. This was my first time using ClickMechanic, and I was very impressed with the quick response, punctuality and excellent service. I wouldn't hesitate to use him again and would highly recommend him.

22 July 2026
Rated 5 out of 5 stars

Quick and efficient track rod replacement

I got an MOT warning on a defective track rod replaced at short notice, quickly and efficiently without leaving home. ClickMechanic was great because it let me specify exactly what I needed done and gave me a fixed price. Maybe not the cheapest deal but by far the easiest. And the mechanic was on time, skilled, tooled and confident. Job done :)

22 July 2026
Rated 1 out of 5 stars

Booked a mobile mechanic to change a…

Booked a mobile mechanic to change a clutch. Was quoted a price which I was happy with. At the time of booking, I was aware that if the repair couldn’t be fixed on my drive the car would be recovered to a garage for a further fee: the day before the booking, the mechanic messaged me to say he doesn’t do mobile work so I’d have to pay to have it recovered to his garage. So, when he accepted the job he had no intention of doing it! Now I’m back to square one. Very poor service.

The reply to this complaint by clickmechanic misses the point entirely. The mechanic that took the job doesn't offer a mobile service, so was always going to incur an extra charge. If I wanted a £120 towing fee, I would've called a local garage in the first place! His actual text to me the day before the job was booked for was 'Hi are you happy for me to get the vehicle recovered to my workshop if it's not driveable (it will incur a recovery cost)' The car needs a new clutch and as per the booking it is not driveable. He took the job and then tried to move the goalposts. Not impressed!

22 July 2026
Unprompted review
ClickMechanic logo

Reply from ClickMechanic

Hi Paul,

I’m really sorry to hear you’ve had a frustrating experience through our platform.

Please note that unless a customer specifically states they only want a mobile mechanic, then their booking is routinely offered to both mobile and garage-based mechanics in their local area. Free collection and delivery is for drivable vehicles only. A recovery fee would apply otherwise if the work is not being carried out on a mobile basis.

Some key points to bear in mind:

• ClickMechanic operates as a marketplace, so the contract for the work is with the mechanic
• Mechanics on the platform are independent and manage their own work and warranties
• All mechanics are vetted for qualifications, experience, and insurance

Kind regards,

Alex
Head of Customer Service
ClickMechanic

Rated 5 out of 5 stars

ClickMechanic

I have been using ClickMechanic for about 3/4 years since my local garage closed.I have found their prices fairly competitive especially when combining two or more services, getting the car picked up and dropped off is a big plus as is knowing the price before the car leaves home. Will definitely be using them again as they often reward returning customers.

20 July 2026
Rated 5 out of 5 stars

Booked in at a great price!

I just booked my Audi A4 in for a Cambelt service change at 122,000 miles for £483. That's between £100-200 cheaper than my local garage that had a 6 week waiting list. So I'm very happy, subject to the work being carried out correctly. I've referred this service to my partner already.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Rhalf was brilliant

Rhalf was brilliant. Really went out of his way to help and very reasonably priced . Thank you 😊

21 July 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Marie,

Thank you for your wonderful review! We're delighted to hear that Rhalf provided such excellent service and went out of his way to help. It's great to know that you were also pleased with the pricing and the overall experience. We really appreciate your kind words.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Kevin was brilliant would definitely…

Kevin was brilliant would definitely recommend him 10/10

21 July 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Paul,

Thank you for your fantastic review! We're delighted to hear that Kevin provided such a brilliant service. It's wonderful to know that you would recommend him and rated your experience 10/10.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Good advice

Very helpful.
Would use again.

21 July 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Gary,

Thank you for your great review! We're delighted to hear that you found the service helpful and that you would use ClickMechanic again.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

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