KwikFit NL Reviews 

Absolutely unacceptable experience. This was, without question, the worst experience I have ever had with a garage (Heemskerk).

I brought my car in for its first Dutch MOT inspection after changing its foreign registration. Before the appointment, the car had no suspension noises, knocking sounds, vibrations, or any other driving issues. The only known defects were two worn tyres and a small 15-20 cm section of the headliner that had come loose a year ago directly above the front passenger seat. That was it.

After the inspection, I was suddenly told that one of the front suspension components was broken and that both sides should be replaced for approximately €400. I can generally accept that the part might indeed require replacement, but what I cannot ignore is that the car immediately started making noises and vibrations from the front suspension after leaving the garage. Those symptoms simply did not exist before the inspection. The explanation I received that lifting the car could have changed the suspension position was unconvincing. Just a week earlier, the car was hanging in the air for a full day during the replacement of all 4 break discs and pads and the car drove perfectly afterwards without a single vibration or noise. Suddenly, after nothing more than an MOT inspection, it develops obvious suspension symptoms? Draw your own conclusions.

What shocked me even more was the condition of the interior. I handed over a car with only a small 15-20 cm section of loose fabric above the front passenger seat. That loose section was nowhere near the edges of the headliner and was present for over a year. The rest of the lining, including all corners and the rear section was firmly attached. When I collected the car, the entire headliner was hanging down across the cabin. It had come loose all the way to the rear and around the interior light, turning a tiny cosmetic imperfection into a completely destroyed roof lining. I simply cannot understand how a small loose patch in the middle of the front passenger area could somehow cause the entire headliner to detach on its own during an MOT inspection. If they were not checking anything near the headliner I cant help it but think that the damage was done intentionally. The entire headliner coming loose on its own for 4-5 hours out of a 15-20cm loose piece nowhere near the corners of the headline and that was there for more than a year just cannot be the case.

I had an alignment done at KwikFit, but the car still has the same problem. There was no final test or further explanation. Furthermore, the service at the end was impersonal, and I left dissatisfied because my problem wasn't resolved.

I had a warning on my car about tyre pressure and I called in at TAMWORTH BRANCH and asked if they could check and SAM WAS EXTREMELY HELPFUL He took my Citreon C3 in checked all tyre pressure and reset at no expense So Thankyou Sam and if ever I have a problem I will return to my local KwikFit in Tamworth

Even at the end of the day, Ellis booked my wife's car in quickly and proceeded to carry out the work needed in a quick and professional manner. Good job!

Kwikfit kept intouch through the process. They gave me best and worst case prices. The work was done ahead of time. The payment process (I chose online) was very easy. The reception staff experience was wonderful m. Thank you.

This location is a utopia for customers kind and courteous service, professional with a great sense of humor it made waiting feel like my 2 favorite things a good cigar and a triple shot of Jack Daniels. There is no need to improve that experience because they exceeded my expectations. The only thing I can add is that corporate should use this branch as the example to follow as a matter fact they should use this location in advertising plan in a commercial to boost business.

Excellent Service.

I had a big service at 90k km. I told them I was feeling a brief stall/loss of power or a hickup while driving and thought it could be timing chain, but I have no background in car repair and know little about other possible reasons for the hickup feelings while driving . They checked and changed oil and filters. Told me they could not check timing chain. So I took it to car dealership a couple weeks later. Where they changed spark plugs out. Fixed the problem. I showed dealership my receipt from kwikfit. They told me from what was written on receipt, a small service was done. But I was charged 420 euro for a big service. I went back to kwikfit zoetermeer to ask why they didnt check spark plugs and change them, they told bc it is not part of a big service. So I paid 420 to kwik fit for a small service and then the dealership 120 to fix the problem that I told kwikfit about. As I am no mechanic, there is no way for me to know what needs to be repaired on my car. I was relying on experts at kwikfit to diagnose and repair the problem. Instead, I was charged big money for small service. And still ended up at another repair shop with another bill. It is not honest. Never again.

The service is quick and the staff are polite. However, one thing I did not like about Kwik Fit is that the staff only do exactly what is requested in the online booking. For example, I booked an appointment for a flat tyre, and they fixed it. But when I asked for their opinion on the overall condition of the tyre—whether it might need replacement in the future or after a certain number of kilometres—they were unable to provide any guidance.
I feel that a service like this should be more accommodating and proactive in advising customers. This is not a criticism of any individual staff member, but rather reflects the general mindset and working environment of the company.

Personally friendly and they said information clear 🙏

The guys are always rceptive, do and offer everything on point. I fix my vanmoof with them once a year for maintanance and I love the service they provide.

The centre in Noordwijk is excellent, their customer service is always tip notch. This year, for the APK, I wasn't able to bring the car in the scheduled date, without warning to them, and they simply rescheduled it when I called days later without any charge or penalty. Will continue to be my trusted garage for years to come

For the second time, I have only had a good experience maintaining my car there.

Very friendly staff at this location, no problems with the work done on my car.

On the 6th of march my van was booked in for a service,turned only to be told the service fitter had call in sick(surprised they only had one service fitter).returned on the 13th and asked them to check my brakes and tyres.picked my van on the 14th.was told all ok.on the 16th march I took my van elsewhere only to be told that I shouldn’t have been allowed to drive away from kwik fit the condition of my 2 front tyres.when my wheels were removed to the fitters horror they was no pad on 2 of my brakes.totally and utter shambles.never again will I or any of family go near kwik fit…..I have photos

On time, fast service. Comfortable waiting area

Great experience at KwikFit. The team changed my winter tyres to summer tyres in less than 18 minutes and returned the car in perfect condition. Very friendly atmosphere, professional staff, and a comfortable waiting area with good coffee/tea and magazines. Thanks to the whole team for the excellent and efficient service!

Good quick service

Very good experience with Kwik-fit in Apeldoorn and always satisfied with their services and professionalism!

Perfect Quick and professional With friendly behaviour and explained all about the problem.

Kwikfit castricum is my permanent location

Thank you
Kind regards

Jasim Abdullah