Service Done but Issue Continues
I had an alignment done at KwikFit, but the car still has the same problem. There was no final test or further explanation. Furthermore, the service at the end was impersonal, and I left dissatisfied because my problem wasn't resolved.
Reply from KwikFit NL
Hi G. Constantino,
Thank you for your review.
We are sorry to hear that the issue with your car has not yet been resolved. This is certainly not the experience we want our customers to have.
We would like to schedule an appointment with you so that we can thoroughly inspect the vehicle again and work towards a solution. Could you please send your contact details by email to klanten@kwik-fit.nl, mentioning reference number KL-72762? We will then get in touch with you as soon as possible to arrange a suitable appointment.
Thank you for bringing this to our attention. We look forward to resolving this matter for you.
Kind regards,
Customer service KwikFit