One Click Plants Reviews 

2,694
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 837 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the plants for being healthy, strong, and well-established upon arrival. Reviewers frequently highlight the excellent packaging, which ensures items arrive in perfect condition. The delivery service is consistently praised for its speed and reliability, often arriving within a few days of ordering. However, some customers also noted that plants occasionally arrived smaller than expected or not matching the advertised size. A few other people also felt that some orders experienced delivery issues, such as items being lost in transit or arriving with minor damage. Additionally, a small group of people reported that some plants did not thrive or unfortunately died after planting.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the excellent condition and health of... See more

Quality

Customers had positive experiences with quality, consistently reporting that plants arrived in great... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Consumers find order to be positive, with many praising the seamless process from ordering to delivery and... See more

Service

People report positive experiences with service, consistently describing it as excellent and great value from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Plants arrived yesterday after only ordering on Thursday evening - I was mega impressed with this. All arrived beautifully individually packaged and labelled with 8 in a box. I had 3 boxes. All potted... See more

Company replied

Rated 5 out of 5 stars

I have bought several plants from them now, each arrived in great condition and well packaged. There’s a great variety and they are reasonably priced . I would highly recommend them!!

Company replied

Rated 5 out of 5 stars

I have shopped with all the major plant sellers over the years. This has been the best by far! The delivery was within two days! Well packed plants, healthy although rather smaller than expected in... See more

Company replied

Rated 5 out of 5 stars

Ordered a border pack last year and then reordered for a new border this year as all a bit of a minefield when you have no idea what you are doing! All come well packaged and healthy and last year's... See more

Company replied


Company details

  1. #84 of 190 best companies in Garden centre
  2. #14 of 45 best companies in Flower Delivery
  3. #43 of 100 best companies in Garden
  4. #20 of 49 best companies in Nursery

Written by the company

One Click Plants is your trusted online destination for premium-quality outdoor plants, delivered straight to your door with care and convenience. Based in the UK, we specialize in offering a wide variety of vibrant garden plants to suit every outdoor space and gardening style, all at exceptionally reasonable prices. Whether you’re looking to create a colourful flower bed, enhance your patio with beautiful blooms, or find the perfect gift for a green-fingered friend, we’ve got you covered. At One Click Plants, we believe that adding greenery to your garden should be easy and enjoyable. That’s why our user-friendly website and app allows you to browse and shop with confidence, knowing every plant is carefully selected for its quality and vitality. Our commitment to excellence doesn’t stop there—we pride ourselves on fast, reliable delivery, ensuring your plants arrive in perfect condition, ready to flourish in their new home. Customer satisfaction is at the heart of everything we do. From our exceptional customer service to our detailed care guides, we’re here to support you every step of the way. With hundreds of 5-star reviews on Trustpilot, we’re proud to be the go-to choice for outdoor plant enthusiasts across the UK. Experience the joy of gardening with One Click Plants—your partner in creating beautiful, thriving outdoor spaces.

One Click Plants: Your Trusted Online Plant Store

Written by the company

About One Click Plants
At One Click Plants, we’re proud to be a small, family-run business with over 35 years of experience in the horticultural industry. We specialise in high-quality outdoor plants, offering a wide range of perennials, shrubs, trees, and flowering plants—all available to buy online and delivered straight to your door.
What Makes Us Unique
What makes us unique? We’re passionate about plants and work closely with trusted suppliers to ensure every item we sell meets the highest standards of quality and vitality. Each plant is carefully packed to arrive in perfect condition, ready to thrive in your garden. From fragrant roses and colourful perennials to hardy evergreens and seasonal favourites, our collection has something to suit every garden style and outdoor space.
Our Commitment to Customer Satisfaction
As a small family business, we care deeply about our customers. Our personalised service, expert advice, and user-friendly website make it easy for gardeners of all levels to find the perfect plants and have them delivered quickly—typically within five working days. With hundreds of glowing 5-star reviews on Trustpilot and an “Excellent” rating, you can shop with confidence knowing our customers love what we do.
Visit Our Knowledge Hub
Looking for gardening tips, inspiration, or advice? Visit our Knowledge Hub to explore a wealth of helpful articles on everything from plant care to garden design. https://www.oneclickplants.co.uk/blogs/news We add new blogs each month, ensuring you always have fresh ideas and expert guidance to help your garden flourish.
Shop with Confidence
Whether you’re creating a new flower bed, enhancing your patio, or searching for the perfect gift for a green-fingered friend, One Click Plants is here to help. Shop online today and discover the joy of gardening with a trusted partner by your side.

"I Would Highly Recommend Them!"

"Excellent products, reasonable prices, and very quick delivery."

"Excellent products, reasonable prices, and very quick delivery."
"Having found this company after a friend sent me a tree as a present, I have used them three times. Products are excellent, prices are really reasonable, and delivery is very quick. I would highly recommend them!"

Contact info

DOWNLOAD OUR APP FOR 5% OFF

ENJOY 5% OFF WHEN YOU CHECKOUT VIA THE APP (Exclusions apply)

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 59% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,694)

828 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb quality …

I have bought several plants from them now, each arrived in great condition and well packaged. There’s a great variety and they are reasonably priced . I would highly recommend them!!

3 July 2026
One Click Plants logo

Reply from One Click Plants

Thanks so much, Michele. It means a lot that you’ve come back to us — we’re so glad you’re happy with your plants each time.

Rated 5 out of 5 stars

Excellent service

Great price, fast delivery, quality plants

2 July 2026
One Click Plants logo

Reply from One Click Plants

Thank you so much, Jonathan — we’re really glad you’re happy with your order.

Rated 5 out of 5 stars

Quality plants

Great prices, well packaged and fast delivery, quality plants now growing well in my garden

29 June 2026
One Click Plants logo

Reply from One Click Plants

That’s so nice to hear, Pam — thank you! We put a lot of care into every order, so it’s lovely to know it arrived just as expected.

Rated 1 out of 5 stars

Still waiting for my order

Ordered a plant on 3rd July, despatch was supposed to be 2-5 working days, the next day we had an email to say it had been despatched and a DPD notification to say they are expecting our parcel…..
It’s now the 13th and we haven’t heard a thing. So that was my first and last order with this company.
It wouldn’t be so bad but they say you can’t cancel the order after despatch without charging you!!!

4 July 2026
Rated 5 out of 5 stars

I found your website easy to follow…

I found your website easy to follow from seeing what is available, descriptions, to ordering and being kept up to date with the delivery date. As I am in my 80s, this is just what I need :-), thank you.

4 July 2026
One Click Plants logo

Reply from One Click Plants

Thank you for your kind words and support, Geraldine. We’re so pleased you’re happy with your plants.

Rated 5 out of 5 stars

great value

great value, quality and service

28 June 2026
One Click Plants logo

Reply from One Click Plants

We really appreciate you taking the time to leave a 5-star review, Janet. Thank you very much for your order.

Rated 5 out of 5 stars

Superb in every way

I am a very experienced gardener and buy many plants online. It can be extremely hit and miss! My first purchase from One Click Plants arrived really quickly and I was delighted with the quality of my plants. The packaging is great and the plants were in excellent order.

Hoping it wasn’t just a fluke, I ordered again and - hey presto - just the same excellent service! Despite the couriers best efforts to kick the life out of the box and deliver it upside down(!), the plants remained relatively unscathed.

One Click Plants will now be my “go-to” supplier and I highly recommend them.

11 July 2026
Unprompted review
One Click Plants logo

Reply from One Click Plants

Thank you - it’s always lovely to see returning customers. We’re so grateful for your trust and support.

Rated 5 out of 5 stars

Good thanks

Good thanks

4 July 2026
One Click Plants logo

Reply from One Click Plants

We really appreciate you taking the time to leave a 5-star review, Peter. Thank you very much for your order.

Rated 5 out of 5 stars

Over the moon

Over the moon, quality excellent, customer service excellent.If only delivery drivers understood what this way up means

3 July 2026
One Click Plants logo

Reply from One Click Plants

Thanks so much for your review. It means a lot to know you’re pleased with your plants and the service you received.

Rated 5 out of 5 stars

The quality of the plants were very…

The quality of the plants were very good. The ordering process was very simple and delivered on the day we were expecting them. I will definitely order from one click plants again.

3 July 2026
One Click Plants logo

Reply from One Click Plants

Thank you for your kind words and support, Susan. We’re so pleased you’re happy with your plants.

Rated 5 out of 5 stars

Easy website

Easy website, vast selection and value for money.
Well packaged and very healthy plants.
Highly recommended.

3 July 2026
One Click Plants logo

Reply from One Click Plants

That’s so nice to hear, Julia — thank you! We put a lot of care into every order, so it’s lovely to know it arrived just as expected.

Rated 5 out of 5 stars

Delivery was exceptionally swift

Delivery was exceptionally swift
Plants were very healthy and now thriving . Absolutely great service.

3 July 2026
One Click Plants logo

Reply from One Click Plants

Thank you so much, Mark — we’re really glad you’re happy with your order.

Rated 5 out of 5 stars

Quality 10/10

I've ordered quite a few times from one click, always a quick delivery and always great quality.

I would definitely recommend them to anyone who loves gardening.

1 July 2026
One Click Plants logo

Reply from One Click Plants

That’s lovely to hear, Shane — thank you so much for ordering with us again! We really appreciate your continued support.

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