MyHeritage Reviews 

Your operator explained my options and the benefits. She was very helpful and allowed me to make my choice then assist with the payment.

Dorit was very polite, understanding and helpful.

Tal was very professional and friendly. She listened to my concerns and I was not going to renew my subscription but the deal she offered was to good to turn down.

MyHeritage just went above and beyond what I could have possibly expected. Spoke with an amazing representative who expanded the already incredible suite of products that I had with even more amazing tools. And at barely any extra cost.

Cristian in Tech Support helped me link my site to the Family Tree Builder when I got stuck. He was helpful and courteous and made the solution simple for me to implement. Now I can concentrate on the research!

Zohar was attentive and understanding regarding my inquiry. He easily explained the process and quickly provided a solution.

Very informative and helpful.

Your agent was extremely helpful & he was very knowlegeable.

It’s just amazing to find out about your ancestors and first names you never knew existed and you name your children, then find out that your ancestors have the same names.

As only my sister Diane and myself is all that is left of our immediate family I thought it would be good to see where I have come from. Since both sides of my family one my mother English and my Father Ukrainian had what I believed a long and interesting history.
I was greatly amazed when my search brought out wonderful results. I cannot really say how much this search has helped me realize that I am not alone. There is great history in my lineage. It was truly amazing as I'm thinking of immigrating to Poland and then find out that some of my fathers family were born in Poland. So thank you so much for helping me.

The MyHeritage team member who dealt with my account was very helpful in insuring that my expectations of functionality in the future were not only met but exceeded. It was a pleasure to talk to him and to know that he was genuinely interested in assisting me.

I'm a long time member, but didn't realized it would be so hard to find way to call about a purchase that has not been delivered. I am totally disgusted.

I was very frustrated with a problem on my subscription and a very kind gentleman helped me solve it out

This website is awesome to find connections with other people who are also looking into their family tree, it’s great to connect the dots and see who is part of your ancestors. It’s easy to use.

I appreciate getting a partial refund when I clearly missed the date.

Thank you!

You reached out.

I am not able to get in to my original Trees. After I paid for it they took me to the site to start complete new Trees after I had hundreds of people on both Trees. Still not happy about this

Takes too long to get a response from your support team. Can't speak to a actual person. Had I been able to speak to someone immediately or if your site had a way of canceling a order your company would not have wasted postage on sending something that is just going to be returned. I went through alot more stress than necessary and honestly, had I known that your customer service was so poor I would not have placed a order at all. Very disappointed.

My issue with the cost of the MyHeritage subscription was quickly and successfully resolved. Options were provided that made the conversation pleasant and led to an equitable solution.