YO

Yoanna

United Kingdom

Reviews

Review of MyHeritage

Rated 5 out of 5 stars

Professional services

I had a great experience chatting with Mr Nadav. He explained all the plan options and the benefits of each one in detail, which made it easy for me to choose the option that best suited my needs. I would rate the service as highly professional.
Looking forward to receive my DNA results and fine my knowledge of ancestry.

6 September 2026

Reply from MyHeritage

Hello Yoanna,

We are glad you had a great experience and that Mr Nadav could explain the plan options in detail to help you choose the best fit. We wish you wonderful discoveries as you await your DNA results and explore your ancestry on MyHeritage.

Warm regards,
MyHeritage Customer Support

Review of Tripp

Rated 1 out of 5 stars

very soft shell

After 5-6 days ready and waiting to be dispatch my order was dispatched after I emailed the customer service.
I ordered Tripp soft pink Lite Large suitcase, looks nice but today I tried to get it ready for my holiday and I realise the shell is so soft and if something hard (like shoebox) is inside it will damage the shell. I wish I never ordered it. Im worrying it can brake.

28 May 2023
Unprompted review

Reply from Tripp

Thank you for your enquiry. I can assure you your case will be fine. Any concerns please do drop us a note through our contact us page and we will be more than happy to assist. Kind regards Tripp.