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Remitly Reviews 

119,875
•
TrustScore 4.5 out of 5

4.6

Money transfer service
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Review summary

Created with AI, based on recent reviews

Considering 22,554 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the mobile application is extremely easy to navigate and allows them to send money internationally in just a few minutes. Customers also appreciate the very reasonable fees and clear exchange rates, making it a highly reliable choice for everyday financial transfers. However, some people mentioned that their accounts were unexpectedly suspended or that ongoing transactions were placed on strict holds. A few other people also felt that the actual service fees or currency exchange rates differed noticeably from what was initially displayed before completing the payment.

What people talk about most

Service

Clients share positive opinions on service, highlighting that transactions are fast, reliable, and very easy... See more

Payment

Customers consistently note positive experiences with payment, describing the process as very fast, reliable,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how straightforward and simple the... See more

Application

Consumers find app to be positive and express strong satisfaction with its reliable money transfer service.... See more

Price

Users describe positive interactions with price, highlighting that transfers are inexpensive with very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service experience. Fast efficient and the fee is extremely reasonable if you are sending $500 or more you get a better exchange rate if sending internationally. I live in Mexico and t... See more

Rated 5 out of 5 stars

I am very impressed with Remitly. It is such a smooth and speedy transfer. Initially, I struggled a bit getting all the correct information in and Remitly customer service went above and beyond patien... See more

Rated 5 out of 5 stars

It is a great application, money transfering is fast, and the fees per transaction are very small, even when there is a currency exchange. It is afordable if you do not want to spend too much money wh... See more

Rated 5 out of 5 stars

Great experience with remitly so far. I been using them for 2 years now. I never had a problem with them. The app is very easy to navigate and the service is great. The only thing I can mention is t... See more

Company details

  1. Money transfer service
  2. Financial advisor

Written by the company

The best way to send money internationally - to Asia, Africa, Europe, Latin America and more. Easy, Fast, Affordable transfers anytime, anywhere.

Send money internationally with Remitly

Written by the company

On Time
Know exactly when your transfer is supposed to arrive, and expect it to.
Great Value
A combination of great rates and low fees makes us the affordable choice.
Safe and Secure
We put technology on your side, keeping you safe with state-of-the art security.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

120k reviews

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4.6

All reviews

(119,875)

28,391 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Honestly my first time experience using…

Honestly my first time experience using the app was note good..but because a was referred by a friend who trusts the app,I tried using it again and it worked perfectly fast,easy and effectively.the app is very good and fast.

7 September 2026
Rated 1 out of 5 stars

Terrible!!

2 September 2026
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Reply from Remitly

Hi there, we're very sorry to hear you're having a bad experience — we understand how frustrating it is when something doesn't go smoothly. If you have an active transaction, you can check the latest updates directly under Activity in your app or through https://www.remitly.com/us/en/help/article/track-transfer. Since we want to get this sorted out for you right away, please connect with our team at www.remitly.com/support so we can look into your account details safely.

Rated 5 out of 5 stars

Amazing service

Amazing service. Super easy to use and has same day transfer. Doesn’t take more than 30min to land in a bank account anywhere in the world. Must have for anyone

7 September 2026

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