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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the speed and efficiency of the money transfers, with many reporting near-instant delivery. Consumers also value the user-friendly app, highlighting its ease of use for sending money to family. The service is often praised for its reliability and the convenience it offers in facilitating international money transfers. People also appreciate the notifications that confirm when the money has arrived. However, some consumers have mixed feelings about payments, and the app. Some reviewers report issues with customer service and contact, particularly regarding delays, unhelpful automated responses, and difficulties in getting timely assistance. A few users have also expressed concerns about transaction cancellations and the length of time it takes to receive refunds.

Based on these reviews

Rated 4 out of 5 stars
Invited

Money is sent safely n quickly. There are many outlets. Only thing l am not haply about is the rate of sending which sends money in 5 min when actually it will be available the next day morning. T... See more

Company replied

Rated 4 out of 5 stars
Invited

The checkout process is easy understandable and to follow through although there are more steps than on other apps. I think there the process can be simplified. About the fees I think they need to be... See more

Company replied

Rated 4 out of 5 stars
Invited

I love that I am able to send money to my husband quickly. I like that I can send money to my Nigerian based associates as well. I would like if they had a way of exporting transaction history that ki... See more

Company replied

Rated 4 out of 5 stars
Invited

World remit always trustworthy been using it from many years just had problem once nd it was solved right away ..very easy nd accessible anytime . Was disappointed with rates this time but obviously... See more

Company replied

Rated 5 out of 5 stars
Invited

I have used World Remit for a number of years now their service is second to non. They are quick and efficient in all transactions. Communications are spot on keeping me informed of every step. I hav... See more

Company replied

Rated 3 out of 5 stars
Invited

My attempted transfer for $1060 was cancelled (not by me) twice. To make it go through I had to split it into two halves. The cash pickup location changed from Mukuru to Econet. My recipient found Ec... See more

Rated 5 out of 5 stars
Invited

WorldRemit App is really user-friendly, offering a nice range of options for sending money. I use Apple Pay and it's so convenient. The rates applied are really good and competitive. I just regret t... See more

Company replied

Rated 3 out of 5 stars
Invited

Trying to call customer service is a nightmare...can't get through even during said working hours, still goes to out of office voicemail. My transaction query still not sorted to date even though they... See more

Rated 5 out of 5 stars
Invited

I highly recommend WorldRemit. I have been its client for more than 2 years and I never have been experience any disappointment. Love the App because it is so easy and secure. The company is always... See more

Company replied

Rated 3 out of 5 stars

Have been using this app more to send to Ghana and India, but as recently my transactions been over two hours for my recipients to receive the money. Not sure what is happening..

Rated 5 out of 5 stars
Invited

Worldremit is very handy to send money back home , where ever part of the world we are.. The reciever recieved the money straight away & if ever theres a delayed in the transaction there going to c... See more

Company replied

Rated 5 out of 5 stars
Invited

I love WorldRemit it is convenient, fast, safe and trustworthy. You can send money to family and business associates with a peaceful mind and it will get to them safely and on a timely manner. Thank y... See more

Company replied

Rated 5 out of 5 stars
Invited

I have been using WorldRemit now for years to transfer money to my daughter from the UK to South Africa and their timescale to get money into her account is quick and effortless and their charges are... See more

Company replied

Rated 5 out of 5 stars
Invited

I recommend Worldremit to people in the diaspora. It is quick and highly efficient. I've tried other apps, and they are quite different. It's especially commendable that recipients receive notificatio... See more

Company replied

Rated 5 out of 5 stars
Invited

Easy to use App and recipients receive the funds in less than 24 hours. I also love that the transaction fee is low. I always recommend World Remit to other people.

Company replied

Rated 5 out of 5 stars
Invited

The service is great there have never been any delays in receiving the money i sent my parents and rates are ok Any error made is rectified easily and im happy to have such service

Company replied

Rated 5 out of 5 stars
Invited

When i sent money from Great Britain to my bank in the Philippines it took less than five minutes from authorisation in my Halifax bank to being deposited in my BDO account in the Philippines and bein... See more

Company replied

Rated 3 out of 5 stars
Invited

I dont like the fact that users dont get any thing as a promotional offer even though people like me who use it every month and still dont get any benefit at all

Company replied

Rated 5 out of 5 stars
Invited

My wife lives in Kenya. I send her Support money twice each month. Our youngest also receives a small allowance. Every transaction with WorldRemit has gone flawlessly and I am completely confident my... See more

Company replied

Rated 5 out of 5 stars
Invited

Almost always a very fast transfer, received (on a mobile phone money account) within a minute or two of my sending it. It's easy to use - but I would prefer to do it on my laptop rather than only be... See more

Company replied

Rated 5 out of 5 stars
Invited

Because I can send money from here back home to help my family especially for my youngest brother because I’m helping him to pay his school fees and I’m very grateful because I can do that with WordRe... See more

Company replied

Rated 3 out of 5 stars
Invited

I particularly don’t like the system you force people to (airtight) I rather do a remittance of funds through a bank direct deposit. So next time if you don’t give that alternative I will use Wester... See more

Company replied

Rated 4 out of 5 stars
Invited

Love the new debit visa card deposit option. No fees, reflects quick, works best if there is an emergency but would love if world remit give fee-free bank transfer once in a while.

Company replied

Rated 4 out of 5 stars
Invited

It is a good way and quick way to Send money overseas but sometimes the network isn’t great am not sure if it’s network or if it’s not just sending:)) overall l love love world religion everyone in m... See more

Company replied

Rated 2 out of 5 stars
Invited

I have not received my refund for my canceled transaction on the 28-09-25. My case number is:9486353. I have had very good experience with WorldRemit for over 7 years now until this happened. I am now... See more

Company replied

Rated 5 out of 5 stars
Invited

Hi, HAPPY DIWALI ALL OF YOU 🎉🎊From Many Years I am using #worldremit . And I am very satisfied. Because what you need. Everything they doing best. Very Quick Transfer. And customer service is s... See more

Company replied

Rated 3 out of 5 stars
Invited

If the transaction has not gone well no one informs me up until too late. If I send a transfers to my own account it always fail for some reason and it never comes back into my account. Why is this??

Company replied

Rated 4 out of 5 stars
Invited

My transaction was canceled after 72 hours, my brother, couldn't receive the money in time to pay his son's school fees.

Rated 2 out of 5 stars

I have been using Worldremit for over 2 years. They are fast and most of the times there is no problem. However, if you get an issue with your remittance, their support system is terrible! Their live... See more

Company replied

Rated 5 out of 5 stars
Invited

I have been using your app for over 5 years, and I am consistently impressed with your efficient and reliable money transfer. Recommendable. Thank you

Company replied

Rated 5 out of 5 stars
Invited

It would be great to be able to enter the value in the currency of the receiver and for the system to convert the amount being charged in the currency of the sender. Example for receiver to get $100... See more

Company replied

Rated 2 out of 5 stars
Redirected

I sent money on the 28 September 2025 and my transaction was cancelled for the reason I don't know. On the app it said I was going to receive my refund within 2-7 working days. Today is the 16th Octob... See more

Company replied

Rated 4 out of 5 stars
Invited

Very nice money Transfer I have ever experienced Only exchange rate not so good And sending amount is literally to much

Company replied

Rated 5 out of 5 stars
Invited

Ease of use on the app fast immediate sending of money to family with notifications to confirm that money has arrived. Always use this service thanks to a friend abroad who recommended. Great.

Company replied

Rated 5 out of 5 stars
Invited

I have been using your services for quite some time. And all this time, you have been amazing in terms of efficiency and quick response whenever i needed help. Thank you and keep up the good work. Am... See more

Company replied

Rated 5 out of 5 stars
Invited

So easy & peaceful transfer anytime & place. It is really helpful in time of need too know i can make bank transfer in time of need to my family. Thankyou World remit.

Company replied

Rated 5 out of 5 stars
Invited

I have been using World Remit for years and I am very happy with the excellent service. The money transfers are quick and all my receipts are always excited to receive the money within a couple of min... See more

Company replied

Rated 5 out of 5 stars
Invited

World remit has done the job for me sending money worldwide 🌐 they have told me when it arrives also,no complaints job done ✔️ 👍

Company replied

Rated 5 out of 5 stars
Invited

Everything about sending money is so easy with WorldRemit from setting up a new recipient to collecting money!

Company replied

Rated 5 out of 5 stars
Invited

Its FAST and good rates… Its also EASY Will try also bank transfer soon, and hope that is also fast and easy.. I am satisfied and will continue to use World remit as long as it stays with good r... See more

Company replied

Rated 3 out of 5 stars
Invited

I remit to my family every month, but for this particular, one remittance did not get there in minutes and it just says its on its way for 2 days now, i made 2 remittances that day im just relieved th... See more

Rated 5 out of 5 stars
Invited

Quick transactions, good rates, great customer service. Been using Worldremit for years and they never disappoint

Company replied

Rated 5 out of 5 stars
Invited

Your service is excellent when I do my transactions to send money to my people at home

Company replied

Rated 3 out of 5 stars
Invited

Quick in transactions, but promo codes given with a short notice not fairer or good thing.

Company replied

Rated 3 out of 5 stars
Invited

It’s only mobile money service which you provide in Uganda which works well. But I would prefer bank deposit too.

Company replied

Rated 5 out of 5 stars
Invited

Very quick of transfers to their destination and the app is user friendly and the commission is very good

Company replied

Rated 5 out of 5 stars
Invited

The bed Transfer Money,easy and fast everywhere in the world and It’s worth more than 5 stars.

Company replied

Rated 5 out of 5 stars
Invited

I received advice directly from one of their advisors who answered my questions and advised me on how to carry out the transaction again. additionally have the best exchange rate. Thanks

Company replied

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Company details

  1. #38 of 44 best companies in Money transfer service
  2. #44 of 49 best companies in Bank
  3. #32 of 35 best companies in Currency exchange service
  4. #100 of 114 best companies in Financial Institution
  5. #154 of 168 best companies in Non-bank financial service
  6. #58 of 68 best companies in Payment service

Written by the company

We’re the online money transfer service that’s changed the way people send money abroad. We believe that sending money to family and friends should be fast and simple for every one of our customers. Join them and send money abroad on our website, or new and improved WorldRemit app, via cash pickup, bank transfer, mobile money or airtime top up. We really make international money transfers fast (you can send in just a few taps), secure and convenient. We also offer low cost transfers every time - in fact, we’re on average, 46% cheaper than most banks. Nothing is hidden as you’ll see all our low fees upfront. Once your transfer is on its way, you can follow it on the WorldRemit app, so you’ll always know where your money is. And, with our Rate Alerts feature, you’ll know the best time to send money by getting alerts of the latest exchange rates between preferred currencies. Daily notifications will be sent right to your phone.

WorldRemit - A better way to send money

Written by the company

The fast, low fee online money transfer service. We're here to put the joy back into sending money to your loves ones!

Contact info

3.8

Great

TrustScore 4 out of 5

92K reviews

5-star
4-star
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1-star

Replied to 98% of negative reviews

Typically replies within 1 week


Rated 2 out of 5 stars
Invited

Money transfers need 8 hours

I am used to World Remit's efficient service; money transfers are done in a matter of minutes. However, in my last three transfers this October, the processing took about eight hours. It could be that World Remit has nothing to do with the problem, but it should address the matter to their partner/s before the customers leave.

29 October 2025
Rated 1 out of 5 stars
Invited

Delays that are costly

I sent money on Tuesday morning and money was only received this morning. Service very slow. I had to resend money with remitly and that was received after 10minutes. I was sending money due to emergency and could not wait. I have lost money due to charges and exchange rates too because i need to get the same anout resent to me. I will be moving over to remitly for all my future transactions.

28 October 2025
Rated 1 out of 5 stars
Invited

Application glitches

Application had glitches in the authentication process with the bank. Transaction was duplicated for double the amount from financial institution

28 October 2025
Rated 5 out of 5 stars
Invited

Have been using World Remit for years…

Have been using World Remit for years to send money to family. It is a fantastic app. Transfers are easy and fees are low (only $1!). I have never had issues and the one time in years there were issues it was quickly resolved.

29 October 2025
WorldRemit logo

Reply from WorldRemit

Hi, Timothy! We're happy to hear that you've had a fantastic experience using our app for your family transfers over the years. It's great to know that you find the transfers easy and the fees low. We appreciate your positive feedback!

Rated 5 out of 5 stars
Invited

Making it easier for me to assist my…

Making it easier for me to assist my ailing family members anytime they need help.

29 October 2025
WorldRemit logo

Reply from WorldRemit

Hi, Comfort! We're happy to hear that our services are making it easier for you to assist your family members. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars
Invited

Quickness of the money transfer process…

Quickness of the money transfer process is the key factor that makes it easy to get to my account

28 October 2025
WorldRemit logo

Reply from WorldRemit

Hi, Peter! We're happy to hear that the money transfer process was quick and easy for you. We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars
Invited

Fast delivery

Fast delivery. So far, no hassles or hold ups.
Often within minutes, but not always.

28 October 2025
WorldRemit logo

Reply from WorldRemit

Hi, Alan! We're happy to hear that your delivery was fast and without complications. We appreciate your feedback regarding the delivery times. Thank you!

Rated 4 out of 5 stars
Invited

App is good and sufficient

App is good and sufficient. However, fees are getting to expensive

29 October 2025
WorldRemit logo

Reply from WorldRemit

Hi, There! We're glad the app is sufficient for your needs. We acknowledge your concerns about the increasing fees, and we'll take this into consideration.

Rated 5 out of 5 stars
Invited

It is fast and easy to send money and…

It is fast and easy to send money and they get it fast. Also not too many steps are required.

28 October 2025
WorldRemit logo

Reply from WorldRemit

Hi, Emmanuel! We are happy to hear that you find our service fast and easy to use. We appreciate your feedback regarding the quick delivery and simple process.

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