My experience with World Remit has been great for so many years.It’s always very quick and efficient. However this year in April 2026 it became a nightmare to get my refund back after so many calls... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great experience and fast results, they response to the process of sending money to your destination with emails about the time it takes and if any delays you will get replies to your worries. There... See more
Company replied
They are good, but don't payout exact rate of conversion from USD to Nigerian Naira. In the past if there is an error on their end they have taken very long to correct it or reimburse.
Company replied
* My sister wrote a note with a signature in her sick bed and sent her older daughter to go and resolve the issue with the old bank--Wema Bank. All was resolved with no further escalation.
Company replied
Company details
- #42 of 47 best companies in Money transfer service
- #44 of 50 best companies in Bank
- #31 of 32 best companies in Currency exchange service
- #98 of 108 best companies in Financial Institution
- #155 of 168 best companies in Non-bank financial service
- #49 of 59 best companies in Payment service
Written by the company
We’re the online money transfer service that’s changed the way people send money abroad. We believe that sending money to family and friends should be fast and simple for every one of our customers. Join them and send money abroad on our website, or new and improved WorldRemit app, via cash pickup, bank transfer, mobile money or airtime top up. We really make international money transfers fast (you can send in just a few taps), secure and convenient. We also offer low cost transfers every time - in fact, we’re on average, 46% cheaper than most banks. Nothing is hidden as you’ll see all our low fees upfront. Once your transfer is on its way, you can follow it on the WorldRemit app, so you’ll always know where your money is. And, with our Rate Alerts feature, you’ll know the best time to send money by getting alerts of the latest exchange rates between preferred currencies. Daily notifications will be sent right to your phone.
WorldRemit - A better way to send money
Written by the company
- The fast, low fee online money transfer service. We're here to put the joy back into sending money to your loves ones!
Contact info
51 Eastcheap, EC3M 1DT, London, United Kingdom
- 02039666899
- customerservice@worldremit.com
- www.worldremit.com
4.0
Great
95k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast, reliable and easy to use
Review
I’ve had a great experience using WorldRemit. The transfers are fast, secure, and very easy to complete. The exchange rates are competitive, and my family receives the money without any problems. I also appreciate the clear updates throughout the process, so I always know the status of my transfer. Highly recommended for anyone who needs to send money internationally.
20 July 2026
You are absolutely amazing.
You are absolutely amazing.
Any time you are there for us,Your services is always there active any urgent all solved.
Thank you for being there for us we really appreciate it.
22 July 2026
World Remit - scammers
July 18,2026 11am my world remit app has been scammed
3pm i reported the unathorized transaction. Chat representative auyomatic de-activate my account without cancelling the transaction. Despite my almost 30mins phone call wait I recieved that they cannot do anything from the $3250.00 Cad that i lost.
Worldremit do not do investigation No action just a conclusion they cannot do anything for thie costumer.
By the way i was a loyal customer for 14yrs.
And this is what I recieved, u protected and unheard.
18 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No hassle stress free.
20 July 2026
Reply from WorldRemit
Hi Elizabeth, thank you for your fantastic 5-star review! We're so pleased to hear that your experience with us was stress-free and without hassle. We always strive to make things as smooth as possible for our customers, and your feedback truly brightens our day.
Reply from WorldRemit
Hi Sarah, we appreciate your feedback regarding the fund transfer. We are actively looking into why the funds were not sent promptly.
Reply from WorldRemit
Hi Pacifique, thank you so much for your kind words! We're thrilled to hear that you appreciate our app. We're always working to improve.
Reply from WorldRemit
Hi!
Thanks for your wonderful review and sharing your experience with us on Trustpilot! Our customers are our priority and we hope to continue providing you with the best experience. Please don’t hesitate to contact us with any questions or concerns: https://www.worldremit.com/en/contact-us.
Reply from WorldRemit
Hi!
Thanks for your wonderful review and sharing your experience with us on Trustpilot! Our customers are our priority and we hope to continue providing you with the best experience. Please don’t hesitate to contact us with any questions or concerns: https://www.worldremit.com/en/contact-us.
Reply from WorldRemit
Hi!
Thanks for your wonderful review and sharing your experience with us on Trustpilot! Our customers are our priority and we hope to continue providing you with the best experience. Please don’t hesitate to contact us with any questions or concerns: https://www.worldremit.com/en/contact-us.
Reply from WorldRemit
Hi!
Thanks for your wonderful review and sharing your experience with us on Trustpilot! Our customers are our priority and we hope to continue providing you with the best experience. Please don’t hesitate to contact us with any questions or concerns: https://www.worldremit.com/en/contact-us.
Reply from WorldRemit
Hi!
Thanks for your wonderful review and sharing your experience with us on Trustpilot! Our customers are our priority and we hope to continue providing you with the best experience. Please don’t hesitate to contact us with any questions or concerns: https://www.worldremit.com/en/contact-us.
Random account closure
I was a customer of world remit for many years then one day they just shut down my account for no reason and no communication and will not allow me to open another account - no reason or grounds whatsoever - appears random - and no help given after this point
15 June 2026
Unprompted review
Reply from WorldRemit
Hi Maria, we're so glad you found our service convenient, easy, and trustworthy! We appreciate your positive feedback.
WorldRemit has made life so much…
WorldRemit has made life so much easier/better. Honestly earlier it used to be such a chore to send money abroad.
Now it’s at your fingertip.
Really very happy with the service.
18 July 2026
Reply from WorldRemit
Hi Asha, we're delighted to hear that our service has made sending money abroad so much easier for you. It's fantastic to know that you're happy with the convenience we provide.
Reply from WorldRemit
Hi ODchem1, thanks for your 5-star review! We are so happy to hear that you love our service. We appreciate your kind words!
Will never use this service again
Will never use this service again. Switching to money gram. Trying to cancel a transaction but no update or anything!!!! Pathetic service don’t use
20 July 2026
Unprompted review
Reply from WorldRemit
Hi Jennifer, thank you for your wonderful feedback! We are so happy to hear that you've had such a positive experience using our service for almost 8 years. We appreciate your loyalty!
Fast and super responsive chat
Fast and super responsive chat! It was very helpful and informative
19 July 2026
Reply from WorldRemit
Hi Luis, we're so glad to hear that you found our chat service to be helpful and informative! We appreciate you taking the time to share your positive experience.
Been using worldremit for almost 5yrs
Been using worldremit for almost 5yrs. Receive money in minutes. Hassle free. High exchage rate
20 July 2026
Reply from WorldRemit
Hi Genesis, we're so happy to hear you've had such a consistently positive experience with our service for five years! We truly appreciate your kind words about our speed and exchange rates.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.