Wise  Reviews 

299,565
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 25,657 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast international transfers, noting how funds arrive within seconds while maintaining remarkably low and transparent exchange fees. Many people note that managing multi-currency accounts is remarkably simple, offering great flexibility and complete peace of mind when traveling or supporting family abroad. Though some customers experienced issues, pointing out strict verification processes, multiple selfie tries, and unexpected account blocks during money transfers. A few consumers also mentioned frustrating payment restrictions, occasional transaction delays, and unexpected extra charges that made the overall process less smooth for them.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting how simple, reliable, and convenient... See more

Payment

Consumers find payment experiences to be mixed, reporting both seamless transactions and significant... See more

Service

Customers had positive experiences with service, highlighting the fast transaction speeds, competitive... See more

Price

Clients share positive opinions on price, highlighting very competitive exchange rates and minimal fees... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting excellent exchange rates... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After many pleasant experiences in the past I sent euros to Cuba this time. I selected the option to pay the fees for the transfer myself, so the recipient would get the full amount agreed on. However... See more

Company replied

Rated 4 out of 5 stars

It took a while to align my accounts so I could make the transfer -- different approval processes to link the accounts with Wise. Once I had the accounts linked with my Wise account the transfer was... See more

Company replied

Rated 5 out of 5 stars

After initial screening to meet know your client rules, the service itself has been fantastic. Transfers to/from banks, and within the Wise system, are effortless. The rates they charge for exchange a... See more

Company replied

Rated 5 out of 5 stars

I've never had an issue with Wise. I've travelled to India, Australia, England and have another multi-coumtry visit coming up and its so handy to be able to pay using local currency.. as Wise currency... See more

Company replied


Company details

  1. #78 of 105 best companies in Financial Institution
  2. #34 of 45 best companies in Money transfer service

About Wise

Written by the company

160+ countries. 40+ currencies. Money without borders.

Visit Wise
Contact Us

Contact info

  • 1st Floor Worship Square 65 Clifton Street London , EC2A 4JE, London, United Kingdom

  • wise.com

4.3

Excellent

TrustScore 4.5 out of 5

300k reviews

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4.3

All reviews

(299,565)

30,612 reviews in the last 12 months

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Rated 4 out of 5 stars

Super company,

Super company,
Have used this company for about 5 years, far more efficient than the bank, WISE when you send money the client gets details of where the money is ,on its journey to them, so they now its on it’s way.
I’ve never had any problems. Used it Yesterday !

6 September 2026
Rated 1 out of 5 stars

It all started when I lost my bank card…

It all started when I lost my bank card. I decided to use the on line procedure to request a new one.
1. First, having changed registered office recently, I decided to update the registered office address. I sent the relevant official docs, which were approved, and the registered address update.
2. I then proceeded to request a replacement card. All went well until the last screen which showed my previous registered address and I was asked to confirm it. Of course I could not as the address was no longer the current one.
3. After few exchanges with the "help desk", which claimed that I sent them documents with a PO Box address (not true) my account was suspended. Just like that.
4. All of that in the space of a few hours!

Hopelessly incompetent and I am glad that they are in the crosshair of the FCA.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Easy transaction

Easy transaction

2 September 2026
Wise  logo

Reply from Wise

Hi there,

Simple transfers are always the goal. We're happy to hear your experience went smoothly!

Thank you for choosing Wise💚

Wise

Rated 5 out of 5 stars

Great account - Very useful

Great account, app is very easy to use and FAST! Customer service is first class if needed. I transferred a sum of money from $ to £ and the transaction was simple and almost instant, more importantly it saved me a big chunk of commission that my other bank wanted to charge me to do the same thing. Earning interest on cash deposits is also a great bonus. I would recommend Wise to anyone.

6 December 2025
Wise  logo

Reply from Wise

Hi Alan,

Fast transfers, great interest perks, and huge savings over traditional bank fees. Thanks a ton for the incredible shoutout, high recommendation, and for being such an awesome part of the community! 🤩

Wise

Rated 5 out of 5 stars
Wise  logo

Reply from Wise

Hi there,

Making international transfers easy for less is exaclty what we live for!

Thanks for taking the time to share your experience and for trusting Wise with your international transfers💚

Wise

Rated 5 out of 5 stars

easy, fast & cost effective

easy, fast & cost effective payments and currency exchange

4 September 2026
Wise  logo

Reply from Wise

Hey Albert,

It's great to hear that your payments and currency exchanges have been so smooth and budget-friendly!
Thanks for the 5 stars.

Wise

Rated 1 out of 5 stars

Theft of funds by unexplained account closure.

I am a British citizen and have one account with 3 wise cards linked for myself and my wife to use who lives in Ethiopia and a card each for my 2 young children there to help save money for their future. This was an idea that WISE promoted.
I work for a British company mainly in the UK but I regularly stay/live in Ethiopia also my employer gets regular work in Ethiopia.
WISE was the ideal solution for exchanging GBP to ETB (Ethiopia currency) for myself and my wife especially as Ethiopia is mainly a cash only society.
Last week I went to work in Ethiopia and with no explanation they closed my account . I have appealed but I have still not heard anything and they are still holding all our money of which I have no access to.
I guess they do this to thousands of customers to make interest on their theft of funds. Yes theft! If they close your account they should refund you first not weeks later that's if ya lucky ?. Good job I had REVOLUT as back up.
Absolute joke

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Very satidfied

Very quick transactions, and available customer service when needed.

6 September 2026
Wise  logo

Reply from Wise

Hi B C,

Swift transfers and accessible support are exactly what we strive to deliver every day. We're really glad to know that our team was there whenever you needed assistance.

Thanks for trusting Wise with your transfers💚

Wise

Rated 5 out of 5 stars

Great rates

Easy to use and great rates and low fees

3 September 2026
Wise  logo

Reply from Wise

Hey Suan,

We really appreciate your compliments. Quick speed with max ease is what we’re all about!

If you ever need us, we’re only a quick message away at https://wi.se/help or via social media.

Wise

Rated 5 out of 5 stars

Top service.

Top service.

6 September 2026
Wise  logo

Reply from Wise

Hey,

We really appreciate your compliments. Quick speed with max ease is what we’re all about!

If you ever need us, we’re only a quick message away at https://wi.se/help or via social media.

Wise

Rated 5 out of 5 stars

The best bank online

The best bank online. Easy to operate, quick and clear,thanks

6 September 2026
Wise  logo

Reply from Wise

Hey ,

We really appreciate your compliments. Quick speed with max ease is what we’re all about!

If you ever need us, we’re only a quick message away at https://wi.se/help or via social media.

Wise

Rated 5 out of 5 stars

I sent money to my daughter in…

I sent money to my daughter in Australia two days ago.. As an elderly person i tend to panic when doing such.. But omg it was so so easy.. Unbelievable clear instructions.. And to top it all the cash was in my daughter's account immediately.. Low commission.. Im so glad i use wise and I would highly recommend them to everyone.. Thank you so much Wise..

4 September 2026
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Reply from Wise

Hey Beverly,

We really appreciate your compliments. Quick speed with max ease is what we’re all about!

If you ever need us, we’re only a quick message away at https://wi.se/help or via social media.

Wise

Rated 1 out of 5 stars

Not at all happy with Wise.

Not at all happy with Wise.
The App is not working, I can't log in .I had major problems paying a flight ,due to unnecessary security checks .
Thy charge a lot at atm while travelling .
Quiet annoying while I am travelling to not being able to access my credit 😏

5 September 2026
Unprompted review
Wise  logo

Reply from Wise

Hello,

We’re sorry to hear that you’re having some issues. In order for us to help, we’ll need some more details on what happened.

Please get in touch at http://wi.se/help or on X, Facebook, or Instagram.

Wise

Rated 5 out of 5 stars

Easy to navigate and send money abroad

Easy to navigate and send money abroad

2 September 2026
Wise  logo

Reply from Wise

Hey Angela,

We really appreciate your compliments. Quick speed with max ease is what we’re all about!

If you ever need us, we’re only a quick message away at https://wi.se/help or via social media.

Wise

Rated 5 out of 5 stars

Im using over 20 different financial…

Im using over 20 different financial banking applications in 6 countries, this is definitely the most easy, 4 seconds transfers, reliable, fees are super legit and nice to have, basically ur an idiot if ur not using it if u have the option too. The uiux is exceptional, service is alright.

6 September 2025
Unprompted review
Wise  logo

Reply from Wise

Hey there,

Hearing that Wise stands out across all your financial apps made our day!
Thanks for your trust and support.

Wise

Rated 5 out of 5 stars

Easy to use

Easy to use, instant transaction advice go to making account secure and safe

6 September 2026
Wise  logo

Reply from Wise

Hey Garry,

It's great knowing that instant transfers and keeping your account secure give you complete peace of mind!
Thanks for the 5 stars.

Wise

Rated 5 out of 5 stars

With Wise.com easy paying

With Wise.com, it is easy to make payments and the fees are low.

9 April 2026
Wise  logo

Reply from Wise

Hey there,

So glad to hear that your payments are effortless and the fees are very affordable!
Thanks for the 5 stars.

Wise

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