sweeek United Kingdom Reviews 

4,968
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 514 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and design of the products, finding them sturdy, comfortable, and aesthetically pleasing for their homes and gardens. Many people also highlight the great value for money, noting that items are often more affordable than comparable options elsewhere. The ordering process is generally described as easy and efficient, with a good website experience. However, some people mentioned issues with delivery, such as slow arrival times, lack of tracking, or poor communication about multiple shipments. A few customers also received items with missing or damaged parts, or experienced quality control inconsistencies leading to products not matching descriptions or being difficult to assemble. Additionally, some customers experienced incomplete orders, with only a portion of their purchase being delivered initially.

What people talk about most

Product

Clients share positive opinions on product quality, often highlighting items like pergolas, parasols, and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising swift delivery, good communication, and... See more

Quality

People report positive experiences with quality, often describing products as good, excellent, or very good... See more

Price

Reviewers mention positive feedback about price, often finding competitive and reasonable prices for good... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product arrived within the estimated dates but there was no tracking provided, instead a message was sent a few hours before that the product was due to arrive. It was also not evident that there woul... See more

Company replied

Rated 4 out of 5 stars

The chairs are good: wide and comfortable. All are a little lower than I realised from the pictures, so I shall be buying some outdoor cushions to raise them by maybe 10 cms? Putting the chairs... See more

Company replied

Rated 4 out of 5 stars

Love, love, love this green outdoor kitchen cupboard. It looks so different and just what we didn't know we needed. Met expectations on delivery, easy to put together and looks stunning in the garden... See more

Company replied

Rated 4 out of 5 stars

Pretty happy all over but similar to another reviewer my table top had some small dents - as it was delivered to my mail room I didn’t have the option of checking. Not big enough to bother me a lot an... See more

Company replied


Company details

  1. #370 of 400 best companies in Home Furniture Shop
  2. #200 of 226 best companies in Bedroom furniture shop
  3. #195 of 212 best companies in Decoration and Interior Design Store
  4. #223 of 235 best companies in Homewares Shop
  5. #66 of 76 best companies in Outdoor furniture shop
  6. #78 of 87 best companies in Outdoor sports shop

Written by the company

sweeek. Style. Great value. We are a brand of indoor and outdoor furniture and equipment, with design at the heart of every collection. Our ambition is to offer striking, well-designed pieces at affordable prices. Sofas, tables, storage, garden furniture, accessories... We design products that bring character to spaces. Clean lines, details that make a difference, collections that are easy to mix and match to create stylish spaces. We believe it is possible to combine aesthetics with fair prices. Style should not be a privilege. We design collections to furnish, transform and reinvent spaces. Strong design. Affordable prices.

Accessibility, proximity and simplicity at the service of your satisfaction

Written by the company

Customer satisfaction is our top priority. Our customer service team is available via the contact form or by telephone, Monday to Friday, to answer questions and assist with each order.

Contact info

4.0

Great

TrustScore 4 out of 5

5k reviews

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Asks customers to review

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4.0

All reviews

(4,968)

503 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Product great but delivery less so

Product seems very well made and well packaged. Reasonably easy to assemble with my husband. Very pleased with the appearance and functionality.
Delivery was a couple of days later than estimated (10th July instead of between 2nd and 8th) and as noted on previous reviews, it was impossible to find any way of enquiring as to progress as the link sent would not give any information until a day or so before. This was an issue as we were going away shortly after. However, once a message had arrived from the delivery company we could book a delivery slot quite quickly, so all was well.
The package had to be signed for, but the driver refused to let my husband check that the contents were all intact as requested by Sweek. Thankfully all was in order.
Product great, delivery not so great hence 4*.

12 July 2026
Rated 4 out of 5 stars

Love love love.

Love love love.
Bought the mani sideboard as a tv unit and put a subwoofer in the middle. Only item at a reasonable price that suited what I was looking for. Wish I could share a photo as it looks amazing
I’d say similar quality to IKEA, easy to assemble, took about a week to come good price would use again

13 July 2026
Rated 1 out of 5 stars

Update on poor review

As a result of my poor review I was asked to contact the Company, however, Brilliant it was not, I tried phoning this morning at 9.45 am on 020 3807 7216 to be advised that due to a public holiday today the 14.7.26 in France the telephone line is closed, however today is the 21st July!
I eventually got through to the Company and they are based in France and have a UK phone number for convenience!!

21 July 2026
Unprompted review
Rated 1 out of 5 stars

Bought an outdoor kitchen and bbq

Bought an outdoor kitchen and bbq. After first use of bbq the lid paintwork started to bubble. Contact Sweeek regarding the issue, what a response, after numerous emails and the questions to try I make out that it must be something I have done. The product has clearly had no primer and heat resistant paint applied. Asking questions as to how I have lit a bbq and how I put it together is surely a company not owning up to a defective product and providing a replacement. The Customer Service handler (Themmy) cannot even reply to the emails regarding complaints process. Do not buy from this company if this is how they treat customers!

6 July 2026
Unprompted review
Rated 4 out of 5 stars

Cantaleaver parasol and base.

Always a risk buying on line. Unfortunately one of the packages didn't arrive which was a fault of the delivery company. Was able to phone tweek and spoke to two girls, who were very helpful, and soon had the problem sorted. Pleased with the items and a very reasonable price.

20 July 2026
Unprompted review
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Sally,

Thank you for your kind words!

We are delighted to know your parasols perfectly fit your needs and that our customer service were able to help you. 😊️ We hope to have the pleasure of welcoming you back again.

The sweeek team

Rated 5 out of 5 stars

Excellent product very happy would…

Excellent product very happy would recommend

17 July 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Karen,

Thank you for giving us a chance!

We truly appreciate the recommendation and look forward to seeing you again. 😊️

The sweeek team

Rated 4 out of 5 stars

Nice wardrobes

Easy order
quick delivery
Good quality wardrobes

16 July 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Paula,

Thank you for the positive review!

We are happy to hear that the quality of your wardrobes met your expectations and hope you enjoy your newly organised space. 😊️

The sweeek team

Rated 5 out of 5 stars

Awsum product and arrived as predicted

Awsum product and arrived as predicted. Very happy

16 July 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Rocky,

Thank you for the 5-star review!

We are very pleased to know you had a smooth experience with our service. 😊️

The sweeek team

Rated 5 out of 5 stars

Delivered on time and well packed

Delivered on time and well packed. Nice looking solid chairs.

10 July 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Paul,

Thank you for choosing us!

We truly appreciate your trust and look forward to serving you again. 😊️

The sweeek team

Rated 5 out of 5 stars

Goods damaged when received but…

Goods damaged when received but repaired myself

16 July 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Jenny,

Thank you for your feedback! We are very sorry to hear that the quality of your item does not meet your expectations.

Please reach out to our customer service team so we can investigate this further and work toward a resolution for you. 😊️

The sweeek team

Rated 5 out of 5 stars

Highly recommend Sweeek – fantastic service!

Fantastic experience from start to finish!
The website was incredibly easy to navigate, and I found the perfect garden dining table, chairs, and pergola for our outdoor space. Delivery was swift, and the communication from Sweeek was spot on the entire time. Highly recommend!

8 July 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Ryan,

Thank you for your lovely review!

We are thrilled to hear the purchase experience with us went smoothly for you and hope you enjoy your items and new outdoor area. 😊️ We truly appreciate the recommendation and look forward to seeing you again.

The sweeek team

Rated 5 out of 5 stars

I have been looking for some time...

I have been looking for some weather proof, green powder coated steel, garden dining chairs for ages and finally found some I really love at Sweeek. I bought Terracotta Red in the end though, becasue they are gorgeous! I'm so happy with them. They arrived well packaged and in perfect condition, are comfortable, look amazing under the gazeebo and I'm just thrilled with them. I was able to book a delivery day during purchase online with Sweeek and The delivery company let me know they were coming the day before and said they would confirm a two hour slot and they did and they arrived when they said they would, having rung me twenty mins before to triple check I was in. Brilliant, professional delivery service with a smile - Just the way it should be - excellent service -really pleased - 5 stars all round -definitely recommend!

15 July 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Josine,

Thank you for your lovely review!

We are absolutely thrilled to know that your purchase and experience with us hit the mark from start to finish. 😊️ We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again.

The sweeek team

Rated 5 out of 5 stars

Delivered as stated

Delivered as stated. Customer service were attentive when I had a question. Product as described.

8 July 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Dan,

Thank you for your trust!

We're delighted to hear you're happy with your pergola and that our team provided the swift service we aim for. 😊️

The sweeek team

Rated 1 out of 5 stars

Horrible process

Horrible process, avoid like the plague. I ordered outdoor furniture which was guaranteed delivery by mid July. Having heard nothing by mid July I called them, only to be told the item isn't in stock (it wasn't even in stock when they processed the order), it's a regular error they have and that the item wouldn't even be back in stock until the end of July at the earliest.

Zero communication, shocking customer service and they just don't care. Avoid and go somewhere else

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order some loungers at a good…

Easy to order some loungers at a good price snd delivered on time.

14 July 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Bill,

Thank you for the positive review!

We are happy that your experience with us matched your expectations. 😊️ We look forward to welcoming you back again.

The sweeek team

Rated 5 out of 5 stars

Without a doubt the cheapest trampoline…

Without a doubt the cheapest trampoline online, great quality and reasonable delivery time, highly recommended.

14 July 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Matthew,

Thank you for choosing us!

We are glad to hear about your swift experience with us, and we appreciate your support. 😊️ We look forward to seeing you again.

The sweeek team

Rated 5 out of 5 stars

WORTH EVERY PENNY.

From placing my order through to delivery the communication was excellent. My pergola arrived well packaged, and was fairly easy to construct. It is very solid and looks amazing. It has made such a difference to the garden and the added side screens have made it a really cozy outdoor space…..especially in the evening. It is now a beautiful focal point in the garden.

13 July 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Susanne,

Thank you for your lovely review!

We are absolutely thrilled to know that the pergola and our service hit the mark from start to finish. This means a lot to us. 😊️ We hope it provides the perfect spot for many outdoor events.

The sweeek team

Rated 5 out of 5 stars

Great service

Great service. Product just what was required

6 July 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Stewart,

Thank you for your trust!

We are really happy to know that the product is exactly what you were looking for. 😊️

The sweeek team

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