Cheap junk multitool
Bought a multitool, used it twice, it then stopped working. Correct oil/fuel mix, sparking, not flooded. Contacted customer services who stated on their website they respond within 8 hours, no response received, a week later had to call customer services who then replied to my email informing me the machine was flooded! A YouTube video was sent showing how to sort the flooded machine, I replied having gone through their procedure to let them know it wasn’t flooded. At this point they requested a video to prove I had followed their process! Duly sent and now still waiting to hear back from customer services. Appalling service, cheap rubbish machines, save your money and buy a quality product, I certainly won’t be buying anymore junk from this company. The customer service is also atrocious.