sweeek United Kingdom Reviews 

4,968
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 514 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and design of the products, finding them sturdy, comfortable, and aesthetically pleasing for their homes and gardens. Many people also highlight the great value for money, noting that items are often more affordable than comparable options elsewhere. The ordering process is generally described as easy and efficient, with a good website experience. However, some people mentioned issues with delivery, such as slow arrival times, lack of tracking, or poor communication about multiple shipments. A few customers also received items with missing or damaged parts, or experienced quality control inconsistencies leading to products not matching descriptions or being difficult to assemble. Additionally, some customers experienced incomplete orders, with only a portion of their purchase being delivered initially.

What people talk about most

Product

Clients share positive opinions on product quality, often highlighting items like pergolas, parasols, and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising swift delivery, good communication, and... See more

Quality

People report positive experiences with quality, often describing products as good, excellent, or very good... See more

Price

Reviewers mention positive feedback about price, often finding competitive and reasonable prices for good... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product arrived within the estimated dates but there was no tracking provided, instead a message was sent a few hours before that the product was due to arrive. It was also not evident that there woul... See more

Company replied

Rated 4 out of 5 stars

The chairs are good: wide and comfortable. All are a little lower than I realised from the pictures, so I shall be buying some outdoor cushions to raise them by maybe 10 cms? Putting the chairs... See more

Company replied

Rated 4 out of 5 stars

Love, love, love this green outdoor kitchen cupboard. It looks so different and just what we didn't know we needed. Met expectations on delivery, easy to put together and looks stunning in the garden... See more

Company replied

Rated 4 out of 5 stars

Pretty happy all over but similar to another reviewer my table top had some small dents - as it was delivered to my mail room I didn’t have the option of checking. Not big enough to bother me a lot an... See more

Company replied


Company details

  1. #370 of 400 best companies in Home Furniture Shop
  2. #200 of 226 best companies in Bedroom furniture shop
  3. #195 of 212 best companies in Decoration and Interior Design Store
  4. #223 of 235 best companies in Homewares Shop
  5. #66 of 76 best companies in Outdoor furniture shop
  6. #78 of 87 best companies in Outdoor sports shop

Written by the company

sweeek. Style. Great value. We are a brand of indoor and outdoor furniture and equipment, with design at the heart of every collection. Our ambition is to offer striking, well-designed pieces at affordable prices. Sofas, tables, storage, garden furniture, accessories... We design products that bring character to spaces. Clean lines, details that make a difference, collections that are easy to mix and match to create stylish spaces. We believe it is possible to combine aesthetics with fair prices. Style should not be a privilege. We design collections to furnish, transform and reinvent spaces. Strong design. Affordable prices.

Accessibility, proximity and simplicity at the service of your satisfaction

Written by the company

Customer satisfaction is our top priority. Our customer service team is available via the contact form or by telephone, Monday to Friday, to answer questions and assist with each order.

Contact info

4.0

Great

TrustScore 4 out of 5

5k reviews

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4.0

All reviews

(4,968)

503 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Arrived on time. Great outdoor kitchen cabinet. Easy to put together. Looks fab in the garden

24 June 2026
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Reply from sweeek United Kingdom

Hello Lorraine,

Thank you for the 5-star review!

We are happy to hear that the quality of your outdoor cabinet met your expectations and hope you enjoy your newly organised space. 😊️

The sweeek team

Rated 5 out of 5 stars

Delivery was quick .all in good order

Delivery was quick .all in good order. Took 2 hrs to put together and we were playing great fun folds away nicely

22 June 2026
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Reply from sweeek United Kingdom

Hello Amanda,

Thank you for the 5-star review!

We are happy to hear about your swift experience with us, and we truly appreciate your support. 😊️

The sweeek team

Rated 3 out of 5 stars

Noto set

Ordered the Noto set. Took a while to arrive and tracking wasn’t great. Pretty difficult to put together due to how tight the mesh had to be on the set, fixings were a bit cheap which didn’t help. Would advise spending more on the fixing, and having the mesh parts already attached to the legs. Other than those problems, the furniture itself is extremely comfortable and looks amazing

23 June 2026
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Reply from sweeek United Kingdom

Hello Ciara,

Thank you for your feedback!

We truly appreciate your patience with the delivery and assembly process; crossing the water can occasionally add a bit of time to the journey, but we are glad your order reached you safely. 😊️

The sweeek team

Rated 5 out of 5 stars

Delivered rather early!

Delivered rather early, still asleep, but put round side of house out of site. Gazebo great. My only concern is that some more detailed instructions would help.

16 June 2026
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Reply from sweeek United Kingdom

Hello David, 

Thank you for choosing us!

We are glad to know you're satisfied with the quality of your pergola. 😊️ We also appreciate your feedback regarding the assembly process; we will certainly share this note with our team to look into improving this for future buyers.

The sweeek team

Rated 5 out of 5 stars

Good quality product

Good product, quick delivery and price was superb. I'll definitely be coming back to Sweeek for anything home and garden.

16 June 2026
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Reply from sweeek United Kingdom

Hello Martin,

Thank you for your kind words!

We are happy to hear about the seamless experience you've had with us, and knowing that you will be ordering from us again is the best compliment we could ask for. 😊️

The sweeek team

Rated 5 out of 5 stars

Well made and easy assembly

Well made and easy assembly

23 June 2026
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Reply from sweeek United Kingdom

Hello Timothy,

Thank you for your trust!

We are pleased to know you had a smooth experience with our service. 😊️ We hope you enjoy your furniture for a long time to come.

The sweeek team

Rated 5 out of 5 stars

Quality product

Quality product, well priced. Staff on phone were helpful & friendly.

I would happily recommend.

4 May 2026
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Reply from sweeek United Kingdom

Hello Dawn,

Thank you for the positive review!

We're very pleased to hear that your pergola lived up to your expectations and that our team was helpful. 😊️ We truly appreciate your support and hope to have the pleasure of welcoming you back again.

The sweeek team

Rated 5 out of 5 stars

My order was delivered on time no…

My order was delivered on time no problem. I followed the instructions and managed to build the unit myself. the unit is very good quality and value for money. I would definitely recommend shopping with sweek.

23 June 2026
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Reply from sweeek United Kingdom

Hello Ann,

Thank you for choosing us!

We are glad to hear your experience with us was seamless and hope you enjoy your new purchase. 😊️ We truly appreciate the recommendation and look forward to seeing you again.

The sweeek team

Rated 5 out of 5 stars

Aluminium Pergolo

Excellent service, very pleased with the quality, given that it was 3 times cheaper than other products on the market.

19 June 2026
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Reply from sweeek United Kingdom

Hello Karen,

Thank you for giving us a chance!

We are absolutely delighted to know that the pergola and our service hit the mark from start to finish. This means a lot to us. 😊️ We hope you enjoy your new outdoor space.

The sweeek team

Rated 3 out of 5 stars

Not brilliant products

Feel like I overpaid for the products, had issues with marks and scratches on receipt, contacted customer services who provided a small refund. Overall the table isnt worth the money, as the veneer isnt uniform and the leaves don't sit snugly when closed. Bought the matching chairs and they are not comfortable, sadly. An expensive mistake.

15 April 2026
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Reply from sweeek United Kingdom

Hello Diane,

Thank you for taking the time to provide such detailed feedback. We are very sorry to hear that your new dining set did not live up to your expectations and that you feel it was not worth the investment.

While we are glad our customer service team was able to provide a partial refund to acknowledge the initial cosmetic damage, we truly regret that the overall quality has left you feeling disappointed.

We will be sharing your comments directly with our team to help us improve our quality control moving forward.

Kind regards,

Rated 1 out of 5 stars

Have no yet received my item and it’s…

Have no yet received my item and it’s tricky to get hold of anyone

3 June 2026
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Reply from sweeek United Kingdom

Hello Gemma,

Thank you for your feedback. We are sincerely sorry for the delay and for the difficulties you experienced trying to reach us.

Regrettably, your delivery was affected by an unexpected scanning and transit loss issue; as soon as we were alerted to the problem, our customer service team immediately stepped in to process a prompt resolution for you.

Thank you for your patience and time while we worked to put this right for you.

The sweeek team

Rated 5 out of 5 stars

Was great service arrived within the…

Was great service arrived within the delivery time and was pergola we ordered was easy to install and looks great 👍

19 June 2026
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Reply from sweeek United Kingdom

Hello Chris,

Thank you for giving us a chance!

We appreciate your trust and are pleased to know you're satisfied with the quality of your pergola. 😊️ We hope it provides the perfect spot for many outdoor events.

The sweeek team

Rated 5 out of 5 stars

Very happy with our sunbeds…

I bought two aluminium sunbeds for my dad for his birthday. He said they feel like excellent quality and is over the moon with them! They were delivered within the stated timeframe and were the best price I could find. Very happy thank you!

19 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Gemma,

Thank you for your kind words!

We are thrilled to hear about the seamless experience you've had with us and hope to have the pleasure of welcoming you back again. 😊️

The sweeek team

Rated 5 out of 5 stars

Super impressed with my table and…

Super impressed with my table and chairs, particularly at the price point. Colour is gorgeous and quality is great

16 June 2026
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Reply from sweeek United Kingdom

Hello Suzie,

Thank you for the positive review!

We are glad to hear that the product's design and value is exactly what you were looking for. 😊️ We hope the garden set can be of use for a long time.

The sweeek team

Rated 5 out of 5 stars

Parasol

Great price for 3x4m parasol
Delivery was on time, only used a few times but seems to be a decent quality.
Easy to put together & easy to use.
Didn’t go with the weighted base used an underground universal plate holder, does away with 1x1m base ok if you don’t want to move it, although the parasol rotates 360 degrees.
For the money don’t think you’ll get better.

11 June 2026
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Reply from sweeek United Kingdom

Hello Stephen,

Thank you for your positive feedback!

We are pleased to know you had a smooth experience with our service. 😊️ We hope you enjoy your parasol for a long time to come.

The sweeek team

Rated 5 out of 5 stars

Highly recommend

I am really pleased with my kitchen counter stools, they are very solid and look much more expensive than they were :) Communication with the company was clear and delivery on time, thank you! I will definitely use Sweeek again and wpuld recommend to my freinds.

11 June 2026
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Reply from sweeek United Kingdom

Hello Sam,

Thank you for your lovely review!

We are happy to hear that your purchase and delivery experience went smoothly. Knowing you wouldn't hesitate to shop with us again is the best compliment we could receive. 😊️ 

The sweeek team

Rated 5 out of 5 stars

Delivered on time good comunication…

Delivered on time good comunication good product for the money

10 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello David,

Thank you for the 5-star review!

We are delighted to know that your experience with sweeek hit the mark from start to finish. This means a lot to us. 😊️

The sweeek team

Rated 5 out of 5 stars

Great communication delivered quickly…

Great communication delivered quickly very nice coffee table many thanks

17 June 2026
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Reply from sweeek United Kingdom

Hello Craig,

Thank you for choosing us!

We are really glad to hear that your purchase experience was satisfying. 😊️ We look forward to serving you again.

The sweeek team

Rated 5 out of 5 stars

Class looking asset to my garden.

Love the colour . I went for the terracota table for 6 with 4 chairs and 2 chairs with arms. Looks terrific.
Product is very good quality and strong.
I was pleasantly surprised the delivery time was shorter than expected .

10 June 2026
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Reply from sweeek United Kingdom

Hello Mary,

Thank you for your kind words!

We are pleased to hear that your garden set arrived quickly and that its quality and design lived up to your expectations. 😊️ We cannot wait to welcome you back in the future.

The sweeek team

Rated 5 out of 5 stars

Great product

Great product, great price, quick delivery.

9 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Sean,

Thank you for the 5-star review!

We are happy to hear about your swift experience with us, and truly appreciate your support. 😊️

The sweeek team

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