Mysmokingshop Ltd. Reviews 

674
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high-quality products, often describing them as superb. Many highlight the vast selection and extensive range of items available. The website is frequently noted for being easy to use and navigate, making the ordering process straightforward. Reviewers frequently commend the fast and prompt delivery service, with many orders arriving quickly, often the next day. Customers also appreciate the good communication and personalized service they receive. Excellent packaging and reasonable pricing, offering great value, are also consistently mentioned by consumers.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, consistently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product, consistently praising the excellent range, quality, and... See more

Service

Customers consistently note positive experiences with service, frequently describing it as outstanding,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent condition... See more

Order

Reviewers highlight positive aspects of order, consistently praising the quick dispatch and delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

father in law wanted a new pipe local tobacconist closed and no local shop i looked on line found mysmokingshop had good reviews website easy to use good selections & stock promt service dispatch del... See more

Rated 5 out of 5 stars

Been using this company for years, vast stock of products with a clear and easy to navigate website. Excellent customer services. Simon and Ben are professional and lovely to deal with, very helpful... See more

Rated 5 out of 5 stars

Purchased a dress box of 25 Ramon Allones specially selected, the product had been stored perfectly, the packaging used for delivery is perfect, the cost is very reasonable and they arrived the next d... See more

Rated 5 out of 5 stars

I’ve used My Smoking Shop on and off for over ten years and never once had any issues. Items arrive packed very well and always promptly delivered. The range of goodies for sale is exemplary and ther... See more


Company details

  1. #7 of 39 best companies in Tobacco shop

Written by the company

Multi award winning tobacconist. The biggest and best selection of pipes, cigars, tobacco and smoking accessories in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

674 reviews

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Asks customers to review

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4.9

All reviews

(674)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant job done by Mysmokingshop

Brilliant job done by Mysmokingshop, price, delivery and product all excellent, a perfect experience had, will definitely shop here again, cheers fellas🫡👌🏻😶‍🌫️😁

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Really first class service orders are…

Really first class service orders are shipped rapidly! I live in the Scottish Highlands and placed an order on one day it arrived the next!!! There customer service is excellent and real value for money highly recommend them.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Great place for pipes and tobacco…

Extensive range of pipes and tobaccos which are competitively priced with deals on different amounts. Orders are despatched quickly and very well packaged, all my orders have arrived in perfect condition.I've never had an out of stock for anything I wanted either. Overall a very well run business, I will continue to be a returning customer, Thank you for a brilliant service.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company.

Been using this company for years, vast stock of products with a clear and easy to navigate website. Excellent customer services. Simon and Ben are professional and lovely to deal with, very helpful if any issues occur. I use fast delivery by DPD which I also find reliable. Highly recommend/excellent service.

25 January 2026
Rated 5 out of 5 stars

good selection & stock prompt service

father in law wanted a new pipe local tobacconist closed and no local shop i looked on line found mysmokingshop had good reviews website easy to use good selections & stock promt service dispatch delivery quick had a query that was delt with promptly
thank you

26 January 2026
Unprompted review

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