Rebellion Cigars Reviews 

503
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting helpful communication and efficient processes from ordering to dispatch. Many people appreciate the wide variety of high-quality cigars, often noting their excellent condition and competitive pricing. Reviewers frequently highlight the fast and prompt delivery, with products arriving well-packaged and in perfect condition, making the overall experience very satisfying. However, some customers also noted occasional issues with delivery, including delays in arrival or missing items from their orders.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that the cigars are... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency from... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and quick delivery... See more

Order

People report positive experiences with the ordering process, with many expressing satisfaction and... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of products, especially... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really quick delivery. Great variety of cigars and loved the description cards that helped a new smoker understand what they liked or disliked. Great service telling you how to store the cigars and ad... See more

Company replied

Rated 5 out of 5 stars

To be honest , came across Rebellion cigars by accident . Sent a small order through and impressed from the get go. Well packaged , good smoke. Already have second order on route as wanted to try ther... See more

Company replied

Rated 5 out of 5 stars

The website has a good layout, making it easy to navigate and select the cigars you want. I especially like the Rebellion branded cigars, I bought a good selection and excited to enjoy them due to... See more

Company replied

Rated 5 out of 5 stars

First time using Rebellion cigars,i subscribed to the monthly box which was delivered promptly after the date of dispatch (shipped the 1st of every month). Packaged and presented well, with a varied s... See more

Company replied


Company details

  1. #6 of 14 best companies in Cigar shop
  2. #1 of 4 best companies in Tobacco Exporter
  3. #8 of 39 best companies in Tobacco shop
  4. #7 of 17 best companies in Tobacco supplier

Written by the company

A Family Cigar Business Born From The Love of Smoking Good Cigars and Loud Music! Great Cigars, Great Prices & Great Customer Service - because that's what we do! We aim to offer our customers the best prices in the UK. We are a website only business and do not offer a customer order collection service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

503 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(503)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices and great service

Great prices and great service. Have only tried one of the 'house' robustos up to now, and it was a great smoke, certainly up there with the more established names. I'll certainly be a regular customer.

6 July 2026
Rebellion Cigars logo

Reply from Rebellion Cigars

Hi Steve, thank you for taking the time to leave us a great 5 star review. So pleased to hear that you enjoyed our own brand cigar and look forward to seeing you on the website again soon.

Rated 5 out of 5 stars

Good service

Good service

1 July 2026
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Reply from Rebellion Cigars

Thank you for taking the time to leave us a 5 star review - much appreciated.

Rated 5 out of 5 stars

Really quick delivery

Really quick delivery. Great variety of cigars and loved the description cards that helped a new smoker understand what they liked or disliked. Great service telling you how to store the cigars and advice on what to do with them as soon as they are delivered.

1 July 2026
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Reply from Rebellion Cigars

Hi Abbie - thank you for leaving us a great review and we are pleased to hear that everything arrived safely and our information was helpful.

Rated 5 out of 5 stars

Great experience

Great experience. Speedy postage and professionally packaged.
Easy website and use.

30 June 2026
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Reply from Rebellion Cigars

We are so pleased to hear that you were happy with your shopping experience with us. Thank you for taking the time to leave us a 5 star review - much appreciated.

Rated 5 out of 5 stars

Well Stocked

Prompt service items packaged securely

3 June 2026
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Reply from Rebellion Cigars

Thank you for taking the time to leave us a 5 star review - this is very much appreciated.

Rated 5 out of 5 stars

Rapid Delivery. Great Products

Rapid Delivery. Great Products. Really enjoyed their Cigar subscription

8 May 2026
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Reply from Rebellion Cigars

We are so pleased to hear that you enjoy our cigar subscription and thank you for taking the time to leave us a 5 star review.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, in stock, and delicious cigars!

10 June 2026
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Reply from Rebellion Cigars

Thank you for taking the time to leave us a 5 star review - this is very much appreciated.

Rated 5 out of 5 stars

First time using Rebellion and they…

First time using Rebellion and they will be my go to now. Best prices in the UK, cigars arrived super quick and much better packaged than my previous supplier. Great to see a business taking their customers seriously.

4 June 2026
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Reply from Rebellion Cigars

Hi Kenny - thank you for taking the time to leave us a great review. We always aim to give all of our customers the best service possible and thank you for giving us a try. Happy smokin'

Rated 5 out of 5 stars

Great service

Great service

Came well packaged and in perfect condition.

Will definitly order from you again

3 June 2026
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Reply from Rebellion Cigars

Pleased to hear that everything arrived in perfect condition and thank you for taking the time to leave us a 5 star review.

Rated 5 out of 5 stars

Great Service

1. Excellent cigars
2. Great prices
3. Next day delivery
4. Well packaged
5. Prompt reply to a small query

29 May 2026
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Reply from Rebellion Cigars

Hi Stephen - thank you for taking the time to leave us a great 5 star review - very much appreciated by us Rebels!

Rated 5 out of 5 stars

Quality from the get go

To be honest , came across Rebellion cigars by accident . Sent a small order through and impressed from the get go. Well packaged , good smoke. Already have second order on route as wanted to try there own brands and the pricing is very competative. Going to fill my humidor that i got for my birthday and going to join cigar of the month next , plus the odd spurge in between . If her indoor's allow's me enough downtime that is !! Thank you Shaun & Mandi

3 June 2026
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Reply from Rebellion Cigars

Hi David - thank you so much for taking the time to leave us such a great review and we are pleased to have you as a Rebellion customer. Here's to some down time - with happy smokin'

Rated 5 out of 5 stars

Great quality cigars at a great price

Great quality cigars at a great price. This company produces some high quality cigars at a very good price.

28 May 2026
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Reply from Rebellion Cigars

Hi Peter - thank you so much for taking the time to leave us a great 5 star review - much appreciated by us Rebels!

Rated 1 out of 5 stars

It still hasn’t arrived and I ordered 6…

It still hasn’t arrived and I ordered 6 days ago

11 May 2026
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Reply from Rebellion Cigars

We are sorry to hear that your order has not arrived as yet but posting to Jersey can take a little longer to reach it's destination. As this is the first we have heard from you, please reach out to us via email and we will of course try to rectify the situation as quickly as possible for you.

Rated 5 out of 5 stars

Yet again excellent service from the…

Yet again excellent service from the people at Rebellion Cigars, from.the simple online ordering to fast reliable delivery 👏

8 May 2026
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Reply from Rebellion Cigars

Thank you so much for taking the time to leave us a great 5 star review - we really do appreciate it.

Rated 3 out of 5 stars

Lost stars for lack of care.

Used rebellion cigars for the first time recently, the order arrived on time but was missing cigars from the order. I emailed immediately and tried ringing a couple of times but no answer. To be within an hour I had a reply explaining the picking error at their end and they would send out the missing cigars immediately. Errors happen. However they lost stars based on the fact they didn’t post out the missing cigars on the day they were notified even though it was morning time, they despatched the missing ones the next day, I paid initially for express postage and didn’t receive the missing cigars until 2 days after notifying of the error. I still remain unsure as to whether I’d use them again. Shame as the first cigar I had from the delivery I really enjoyed.

29 April 2026
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Reply from Rebellion Cigars

Hi David - we are very sorry that a mistake was made with your order, as explained in our email correspondence. Unfortunately by the time we had received and dealt with your issue it was too late to dispatch on the same day but we did send your missing items first thing the next day by express delivery so that you would have them as soon as possible. We very much hope that you will use Rebellion Cigars again in the future and thank you for your first order

Rated 5 out of 5 stars

First order and won't be my last

First order and won't be my last. Great quality cigars and value for money. Outstanding customer service and prompt delivery :-).

16 April 2026
Rebellion Cigars logo

Reply from Rebellion Cigars

Hi Paul - thank you so much for ordering from us and we are pleased to hear that everything was good. Thank you for taking the time to leave us Rebels a 5 star review.

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