The plants were well packaged and in good condition. The only thing that may put me off ordering again is that despatch is a bit slow compared to other plant companies
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The plants arrived in good condition and have established well with daily watering. I would now like to order your offer of 5 late flowering asters at £22.00 and claim your offer of £5.00 reduction on my next order. Dr J C E Parkinson.
Had an issue with an order that the courier did not deliver for 5 days from when it was due & this was during a heatwave so no chance the young plants would have survived. Customer Service was very understanding & sympathetic & arranged for a new set to be sent out which fortunately arrived with no issues. When the original order eventually arrived the plants were in fact dead.
Very easy to order and the plants came packed brilliantly. Healthy plants too.
Always good quality plants, robust packaging and swift delivery. Thank You again.
Its always a pleasure ordering from Hayloft over the years. Staff are always pleasant & welcoming as well as being knowledgeable.
Orders have always been on time and if not you have forewarned the delay.
We bought 3 hard to source plants at an exceptionally discounted price.
Communication was good. It was explained that the plants would take a couple of days to pick from the greenhouse. Once the were they were despatched quickly.
The courier did mention when he picked up the package it was upside down, even though the box was clearly marked. This was found not to be a problem because the plants had been packed extremely well, without any damage occurring.
More than happy with our experience, will happily buy more from Hayloft in the future.
Reply from Hayloft
Reply from Hayloft
Mojority of pla ts arrived in great condition . But 2 smaller Alstromieras , Duchesse d'Anjou, quickly began to turn brown, despite the fact I watered them straight away. Now looking none too well. I have transferred them into larger pots. They do appear to have been potbound. I dont hold out much hope for those two.But others are fine, and travelled well.
The plants I ordered arrived safely and in good condition, ready to br potted on.
Many thanks.
I ordered 2 Lavatera Marshmallow Ice white plants, I did have to wait for delivery but this was advised. When they arrived they were well packaged. I planted and a month on they have both flowered, here starts the issue, they are 2 different flowers and not the plants I ordered. Very disappointed!!
Excellent service, very well packed healthy plants which arrived quickly. I would highly recommend the company. Thank you
Simon Quan
Reply from Hayloft
Problem 1 many postponemments of delivery now arrived in middle of a draught when planting is difficult
Problem 2 No obvious identification of the 3 different plant varieties
Quick delivery and plants well packaged and arrived in good condition
Reply from Hayloft
Apart from problems with delivery postcode the plant arrived in excellent condition and when the delivery address was in dispute I contacted your company and the lady I spoke with was very friendly and efficient .
Reply from Hayloft
Great variety of plants, great service and helpful customer service. Thank you.
Reply from Hayloft
Plants arrived in excellent condition. The packaging was supberb
Reply from Hayloft
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