United Kingdom
Review of ZAVA UK
Had to order late. Product arrived next day so I didn't miss any meds
Reply from ZAVA UK
Dear Lorna,
We're so glad we could get your order to you quickly, ensuring you didn't miss any essential medication. We appreciate your positive feedback!
Kind regards,
Maddie
Senior Patient Care Advisor
Review of InPost UK
Terrible. Delivery to totally wrong address.
Disgraceful. Maybe change delivery agent. Yodel/impost never been any good
Reply from InPost UK
Thank you for your feedback, Lorna. We're truly sorry for the mix-up with your delivery. Please contact us at help@inpost.co.uk so we can assist you further. We appreciate your patience and understanding.
Review of InPost UK
Reply from InPost UK
Lorna, thank you for your 5-star rating and positive feedback! We're glad you appreciated our timely service and personal contact.
Review of EDF
The lady I spoke to was very helpful and sorted the problem straight away.
Only downside is the 10 min wait to speak to a real person
Reply from EDF
Hi Lorna, We're so glad to hear our team member was very helpful and sorted the problem straight away. We appreciate you bringing the wait time to our attention. Thank you for your kind words! Thanks, Heidi
Review of Cult Beauty
Reply from Cult Beauty
Hello,
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Review of Leasing.com
Nowhere to see if I can amend an offer
Reply from Leasing.com
Thanks for your review. I'm sorry to hear you're having trouble navigating your way through the site. Please email us at help@leasing.com and we can try and help.
Review of Goggles4u.com
Just received my glasses, varifocals, lovely glasses, perfect fit, fab price compared to well known suppliers.
Very pleased
Review of Go.Compare
Review of Yodel by InPost
Lady who delivered didn't knock at door then threw package under a garden bush.
Only knew it was there cos I managed to catch up with the silly lady
Reply from Yodel by InPost
Hi Lorna,
We're very sorry to hear that your delivery experience fell short of expectations, and that the package was left in such an inappropriate manner without any attempt to notify you. We understand how disappointing this must have been and sincerely apologise for the inconvenience caused.
Thank you, Yodel Team.
Review of Phlo Clinic
Great customer telephone support, problem resolved quickly.
Review of National Windscreens
1st chip repair was not completed properly therefore 10 weeks later needed a full windscreen
Reply from National Windscreens
We understand your frustration with the chip repair. We strive to provide high-quality services and are disappointed to hear that the initial repair did not meet your expectations. We appreciate you bringing this to our attention and will use your feedback to improve our processes.
Review of Dreams 2 Reality Competitions
Don't have to spend a fortune to enter the odd competition
Reply from Dreams 2 Reality Competitions
Thank you for taking time to leave us a review and choosing to play on D2R competitions, we hope to see you in the future and good luck on our upcoming draws.
Kind regards
Dreams 2 Reality
Review of DHL Express UK
Driver didn't wait for me to open the door. Dumped cardboard box at front door in the pouring rain.
Was told to leave at back door.
Very disrespectful
Reply from DHL Express UK
Dear Lorna Babbs,
Thank you for taking the time to leave a review.
I'm incredibly sorry to hear about the delivery experience you've had when the courier had reached your address. Please be assured, this is not the level of service we deem as acceptable.
Unfortunately, as you've not stated any references within the relevant field, I can't attain any of the shipment information I'm afraid.
Please do email the tracking number to (reviews@dhl.com) and I will be more then happy to investigate this delivery issue further for you.
Kind regards,
Amrick
Review of BEAUTY BAY
Review of Pet Drugs Online
Reply from Pet Drugs Online
Hi,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Becky
Pet Drugs Online
Customer Care Team
Review of Pharmacy2U Ltd
Review of RIAS
Easy to deal with online.
Much cheaper than previous insurance for exact same policy
Review of Belle Lingerie
After using your sizing questionnaire to get correct size the bra was way to tight so have returned it
Reply from Belle Lingerie
Dear Lorna Babbs,
Thank you for taking time to leave us your feedback! Please can you let is known what you are referring to when you mention using our sizing questionnaire, as we do not have a sizing questionnaire on our website. Our Customer Service Team will be happy to help, they can be reached on 0844 818 2005 or by email at : info@belle-lingerie.co.uk
Many thanks
Kind regards
Belle
Review of horze.co.uk
Left boot had a broken zip looks like a manufacturing fault, just waiting to get to post office to return. Not impressed
Reply from horze.co.uk
Dear Lorna,
Thank you for your message and we do apologize if you have received a faulty item. Our customer service will contact you about the case and help you to deal the issue with the product.