David Greene

Booked mobile tyres to be fitted time slot Saturday 10 - 12, paid fee, paid £300+ for tyres, then get a message 4 hours later saying mobile fitter can't make it in the morning but can do afternoon. So I can cancel but have to wait 3 to 5 days for money back, sorry but who's got a spare £300 to go elsewhere whilst waiting on refund. Even worse they have not even offered me a time in the afternoon it's just a case of waiting 5 hours (1 till 6) not even at home it's a storage so not comfortable. Very poor service and would advise all to avoid.

So I write a revew on Nextbase very poor customer service and the quality of goods and there reply if laughable.
First of all goods dashcam 622 broke within 6 month but they said would repair, sent of but not heard from Nextbase after a week so email for update and was told engineer on holiday until early next week? So only have 1 engineer then? Nextbase response was to personally follow this up and ensure that it's returned to me fully repaired , handled by the most qualified technicians and within an appropriate timeframe.

Sorry to say but the appropriate time frame already lapsed, if you have other technicians why was it not assigned to them in the first place instead of telling me he is on holiday?
Why not just send out a replacement to save time?
If your going to do what you say I expect my dashcam back no later than Wednesday 27th May.
Won't be purchassing Nextbase again!

Sent my 6 month old 622 dashcam back for repair, not heard anything in a week so emailed Nextbase, was told the engineer is away and due back early next week, 1 engineer how pathetic. Avoid buying and raising matter with Trading Standards / Ombusman.

So issue with my printer making big marks on the paper, contacted Epson and followed their instructions of doing a number of print-head cleaning etc. Still faulty and Epson agreed to replace withing 48 hrs, I thoght this was a good service but the printer they sent made 10x more marks on the paper than The one I sent back, also asked them for supply of ink but they said was sent with 80% full tank. Had more than that when sent mine back, not as though its costing them any money.
Just waiting on update now to see what they are going to do about this replacement printer but I would not buy Epson ever again, should have look at these reviews first, big company with 1 star got to be something wrong?

Top service yet again from Green Flag. Would recommend to use. Very fast response and quick fix.

Wish I would have seen this before placing order.
Purchassed football shirt for Christmas, Received but they sent wrong size! Haveing trouble returning for refund even though site says 100 day refund.
Been offered 10% off if I keep.

This is no reflection on the in store staff as they were so helpful but online customer service terrible. Bought a poster print with boarder on line that arrived all discoloured, Online customer service told me to take back to store where I collected and they would resolve, store don't do that type of poster as online only, ended up with different type of print but was given refund. 2nd order was online photo book which came with damaged back page due to printing not posting, and arrived well after the 5 days SLA, was told they would get another sent out as a priority, 6 days later still not received in store and again refund given, so in all no goods and just a wastes of 2 weeks with refund as their answer.

Just purchassed a replacement Hoover / Candy / Haier Drum Paddle, but notice it does not come with screw to attach to drum which is silly as it's a replacement. no email to contact company and their type talk always busy. Very poor service

We pay more in UK than other countries yet they have better films. Also false advertising as it states UNLIMITED Films and yet they do end but more available on USA site?

Contacted customer care over poor coverage and still waiting on a reply weeks later. will not be renewing my contract

Took parcel to drop off shop, 24 hrs later still sitting in shop, trying to contact customer care on Whats App and no help what so ever.

Issue with charger for hand held hoover, was in conact with customer care, asked me to send all details address and item serial etc and not heard off them in months now. Email again but no reply, very poor customer services

There star ratings tell you how Microsoft now are, VERY POOR.
3 Xbox One S controllers all just over a year old and all drift, must be isse surly, Microsoft just say out of warranty. Old Controllers lasted years even when dropped and pieces came off

Ongoing issue waiting for a replacement alarm, company blaming shortage of components yet they can still produce enough to sell through Amazon uk, FACT!
After 4 months of contct I wrote again on 11th August 2021 and just received a reply today 01st September saying if I still needed help go to the added link which then taks you to an online form to fill in. I don't think so. Replaceing all my alarms with another company and even had Fireangel in my caravan and thats now been removed. Very poor company whom I will NEVER purchase off again and advise peoplre to avoid buying from them.

Think a scam online store. Dont reply to emails, phone is a mobile thats always engaged, online chat never works