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Netflix Reviews 

23,495
•
TrustScore 3.5 out of 5

3.6

Movie streaming service
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Review summary

Created with AI, based on recent reviews

Evaluating 7,986 reviews, most reviewers were somewhat happy with their experience overall. Consumers regularly find the platform easy to navigate with a great variety of movies and series available to watch. Many people genuinely appreciate the original productions and the everyday convenience of streaming shows whenever they want. Some reviewers were not happy with the rising monthly subscription costs and frequent price hikes that make the service less valuable. A few other people also felt that the content selection often repeats old titles or features too many commercials. Customers frequently mentioned that some movies are missing or of lower quality compared to before.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, as reviewers frequently praise the phenomenal... See more

User experience

Customers had ambiguous experiences with user experience, with some reviewers praising the great choice of... See more

Price

Reviewers highlight negative aspects of price, expressing widespread frustration that the monthly... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising the great variety of shows,... See more

Subscription

People report negative experiences with subscription, expressing widespread disappointment over rising... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Favourite streaming channel although recently choice is limited to old movies or dubbed ones. I'm partially deaf and struggle to lipread/ read subtitles or enjoy what I pay for

Rated 4 out of 5 stars

Good not great! Would be better if it loaded faster. Decent but not fantastic selection. Some of their production series' are very good! Overall a good streaming experience (knock on wood)!

Rated 3 out of 5 stars

Netflix is great at providing many new series and shows, and it’s fine if you enjoy American scripts along the same story lines, that just pass the time. When you’re looking for something more thought... See more

Rated 4 out of 5 stars

This was the first time i used Netflix on my mobile phone to check what the new listing etc plus i could choose what i wanted watch without rushing back home to do it on my TV..

Company details

  1. Movie streaming service
  2. also in
  3. Hobby shop

Information provided by various external sources

Netflix: DVDs by mail plus instantly watch some movies on your PC, Mac, or right on your TV via an Internet connected Netflix ready device.

Contact info

3.6

Average

TrustScore 3.5 out of 5

23k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(23,495)

10,789 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

It was easy and enjoyable

It was easy and enjoyable. I had FUN telling my story about how my wife and I met.
The company did a great job putting together the lyrics, music and male singer, It was SPOT ON !

2 November 2026
Unprompted review
Rated 4 out of 5 stars

Superb service

Superb service, as expected. Just a bit of confusion regarding billing, as it's supposed to be paid through my mobile acct, but I end up paying for it twice.

5 November 2026
Unprompted review

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