DO NOT BOOK a holiday with Sunweb !! I booked a holiday online and paid for it in full on 6th July 2026. Once my payment had gone through, an ‘error’ occurred on their website stating that there was... See more
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See what reviewers are saying
This is a late review, but I was pleasantly surprised to see how helpful and well communicated our guide was with us. It was almost a year ago so I'm fuzzy on his name but they was professional. Highl... See more
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+++ Nice deal for a one week ski holiday in Saint-François-Longchamp (France). Apartment, ski-pass and internet access included. ++ Also parking space included. Though ... some (Dutch) driver... See more
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From the moment we arrived, we were warmly welcomed by Sibora, Maria and Dimitri – three amazing people who are always ready to help and make you feel at home. The accommodation was excellent a... See more
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Company details
About Sunweb.nl
Written by the company
Bij Sunweb boek je het hele jaar door vakanties. Of het nu om een zomervakantie, wintersport of zonvakantie in de winter gaat; bij Sunweb vindt je het perfecte vakantieadres.
✔️ Laagsteprijsgarantie
Waarom meer betalen voor dezelfde zonsondergang? Bij Sunweb boek je altijd je vakantie voor de beste prijs. Dit betekent dat als je dezelfde reis bij een andere touroperator voor een lagere prijs vindt, wij het verschil terugbetalen. Bovendien ontvang je een voucher van €100 voor je volgende vakantie.
✔️ Gratis omboeken
We begrijpen dat plannen kunnen veranderen, daarom geven we je de vrijheid om je reis tot 6 weken voor vertrek gratis om te boeken. Nog meer flexibiliteit nodig? Met onze premiumoptie kun je tot 2 weken voor vertrek omboeken – zo kun je ontspannen nog vóór je vakantie begint.
✔️ Sunweb Only
Met Sunweb Only geniet je van een unieke vakantie die je nergens anders vindt. Deze exclusieve selectie pakketreizen is met zorg samengesteld en biedt jou een onvergetelijke vakantie-ervaring voor de beste prijs. Ontdek het zelf en beleef een reis die alleen bij Sunweb te boeken is.
✔️ Laagsteprijsgarantie
Waarom meer betalen voor dezelfde zonsondergang? Bij Sunweb boek je altijd je vakantie voor de beste prijs. Dit betekent dat als je dezelfde reis bij een andere touroperator voor een lagere prijs vindt, wij het verschil terugbetalen. Bovendien ontvang je een voucher van €100 voor je volgende vakantie.
✔️ Gratis omboeken
We begrijpen dat plannen kunnen veranderen, daarom geven we je de vrijheid om je reis tot 6 weken voor vertrek gratis om te boeken. Nog meer flexibiliteit nodig? Met onze premiumoptie kun je tot 2 weken voor vertrek omboeken – zo kun je ontspannen nog vóór je vakantie begint.
✔️ Sunweb Only
Met Sunweb Only geniet je van een unieke vakantie die je nergens anders vindt. Deze exclusieve selectie pakketreizen is met zorg samengesteld en biedt jou een onvergetelijke vakantie-ervaring voor de beste prijs. Ontdek het zelf en beleef een reis die alleen bij Sunweb te boeken is.
Contact info
Bahialaan 2, 3065 WC, Rotterdam, Netherlands
- +31102802290
- info@sunweb.nl
- www.sunweb.nl
Tot €300 last minute korting per persoon
4.4
Excellent
13k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Booking experience has been very smooth…
Booking experience has been very smooth and clear. Looking forward to my trip!
2 July 2026
Reply from Sunweb.nl
Dear Sir/Madam,
Thank you for sharing your experience with us. We are happy to hear that you are satisfied with our service.
Kind regards,
Nashka
Team Webcare
I love Sunweb
30 June 2026
Reply from Sunweb.nl
Dear Alexandra,
Thank you for your review. We are happy to hear you are satisfied with our service.
Kind regards,
Nashka
Team Webcare
DO NOT BOOK a holiday with Sunweb !
DO NOT BOOK a holiday with Sunweb !!
I booked a holiday online and paid for it in full on 6th July 2026. Once my payment had gone through, an ‘error’ occurred on their website stating that there was a problem with my booking and they would contact me. I never received a booking confirmation or any communication from them. I had to chase them on the phone the next day. When I did speak to someone, they stated, ‘’this has never happened before, I do apologise, the money will only hold for a short period of time and be returned to you, it can’t be taken as there is no booking against the payment.’’Guess what? Yes you guessed it. They have taken the money anyway. NO holiday booking at all, yet they think it’s perfectly normal to take money from people when their system is not capable of booking anything and I now have to get the bank involved to get my money back.
6 July 2026
Unprompted review
Reply from Sunweb.nl
Dear Sir/Madam,
Thank you for sharing your experience with us. We are sorry this has happened to you. This is not how our booking system is supposed to work. If you have any more questions, please get in contact with us.
Kind regards,
Nashka
Team Webcare
Good search engines
2 June 2026
Waver in Belgique
27 May 2026
The booking system is very easy to manage.
The booking system is very easy to handle and user-friendly. It is possible to simulate different bookings in several accommodations and check prices and conditions. I fully recommend it to whom is interested in booking travel packages (flight + accommodation all together).
1 June 2026
Easy to book!
19 May 2026
Reply from Sunweb.nl
Dear JS
Thank you for your great review.
Happy to hear that you had a good experience booking your holiday.
Wishing you a great holiday.
Kind regards,
Michelle
Team Webcare Sunweb
This is a late review
This is a late review, but I was pleasantly surprised to see how helpful and well communicated our guide was with us. It was almost a year ago so I'm fuzzy on his name but they was professional. Highly recommend this company over others, have had bad past experiences with other travel partners. Sunweb is fully reliable.
20 July 2025
Reply from Sunweb.nl
Dear Aaron,
Thank you for your lovely review and for taking the time to share your experience, even after some time has passed!
We’re very happy to hear that our travel guide was helpful, well-communicated and professional.
It means a lot to us that you would recommend Sunweb, especially after having had less positive experiences with other travel partners in the past.
Kind regards,
Natalia
Team Webcare Sunweb
Reply from Sunweb.nl
Dear Serhii,
Thank you for your 5-star review. We are happy that your experience with Sunweb is very positive and we would like to be of your service many more times.
Kind regards,
Jenniffer
Team Webcare Sunweb
Ski trip with everything taken care of
If you want a ski trip where everything is taken care of look no further. I used them for my ski vacation and it was great. During booking you can select all additional stuff that you might need (transfer, equipment...). All is left for you is to enjoy the slopes.
P.S. flight back home was canceled due to storm and in that moment I was really happy that I booked via agency because they helped me and guided me in order to get on a next flight.
6 November 2025
Reply from Sunweb.nl
Dear Maree,
Thank you so much for your detailed review!
Great to hear you had such a good ski trip and that the booking process, including all extras like transfers and equipment, worked smoothly for you.
That’s exactly what we aim for.
We’re also very sorry your return flight was cancelled due to the storm, but we’re really glad our team was able to support and guide you in rebooking and getting home safely.
We hope to welcome you again on another worry-free trip soon!
Kind regards,
Natalia
Team Webcare Sunweb
Really bad aftercare
Really bad aftercare. No communication. Nothing. It takes more than 3months to get a reply and we still don’t have a reply.
22 March 2026
Unprompted review
Reply from Sunweb.nl
Dear Mr,
Thank you for your feedback. This review is already being handled by Sunweb Belgium.
Kind regards,
Jenniffer
Sunweb Webcare Team
Easy and fast process
13 March 2026
good with price and service
21 February 2026
Reply from Sunweb.nl
Dear Mr/Mrs,
Thank you for your kind feedback. We are happy to hear that you are so positive about our prices and service.
We wish you a great holiday!
Kind regards,
J enniffer
Team Webcare Sunweb
It was ok
It was ok, after some research i see that i could have booked it cheaper myself with better flight times. When I requested to change the flight times without any refund, they just replied I should have checked the terms and conditions. That is true sure, but the flights I wanted to change were cheaper than the ones I booked. They offered to change the flights for another 240 euro.
18 February 2026
Reply from Sunweb.nl
Dear Charles,
Thank you for your feedback. We are sorry to hear that your experience with us was not entirely to your liking. We understand that this can be frustrating.
When booking flights directly through the airline, different rules and prices sometimes apply compared to booking them as part of a package through a tour operator.
If you book non-flexible flights, the airline charges fees for changing them; we have no influence on this. Even if the airline offers the same flights at a different price on their own website, you may have to pay extra for a change if you booked the flights with a tour operator.
We take your comments seriously and use them to further improve our service and communication.
On behalf of Sunweb, I wish you a pleasant weekend.
Kind regards,
Jenniffer
Sunweb Webcare Team
Absolutely seamless booking process
Absolutely seamless booking process!
Everything organised perfectly.
Highly recommended.
10 February 2026
Reply from Sunweb.nl
Dear Effendi,
Thank you very much for your wonderful review! We're delighted to hear that you experienced a seamless booking process and that everything was perfectly organised.
Your recommendation means a lot to us. We hope you have a fantastic holiday and look forward to assisting you again in the future!
Kind regards,
Jelisha
Team webcare
Easy straight forward web sight
Easy straight forward web sight, clear description and price info
2 February 2026
Reply from Sunweb.nl
Dear Madam Smalley,
Thank you for your review!
Great to hear you found the website easy and straightforward to use, with clear descriptions and price information.
We hope to welcome you again for your next booking!
In name of Sunweb, I would like to wish you a lovely weekend ahead.
Kind regards,
Evi
Team Webcare Sunweb
Quick and easy to use and book.
The booking proccess was clear and concise as well as having options to upgrade for items that are useful for the holiday.
6 February 2026
Reply from Sunweb.nl
Dear Marc,
Thank you for your 5-star review. We’re happy to read that you experienced our booking process as easy.
We hope to be of service to you for many years to come.
On behalf of Sunweb, I wish you wonderful anticipation for a lovely holiday.
Kind regards,
Evi
Team Webcare Sunweb
I always use Sunweb
The easiest way to go skiing! Super simple , all details provided, everything taken care of, the only thing you have to do yourself is pack!
24 January 2026
Reply from Sunweb.nl
Dear Romain,
Thank you for sharing your 4 star review with us.
We are glad that everything was clear for you and that you enjoyed your skivacation!
Best Regards,
Marjorie
Team Webcare
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