4ourhouse.co.uk Reviews 

22,338
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,781 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently found it easy to locate and order the specific parts they needed, often praising the clear website information and helpful staff. Many people highlighted the prompt dispatch and speedy delivery of their orders, with items often arriving quickly and effectively resolving appliance issues. Reviewers also appreciated the excellent and professional service, including easy returns and refunds. However, some customers noted issues with receiving incorrect parts or items that did not fit, even after seeking advice. Others experienced inadequate packaging, resulting in damaged products or missing components upon arrival.

What people talk about most

Product

People report positive experiences with product, finding it easy to locate the parts they needed, often by... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and speedy... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Service

Reviewers highlight positive aspects of service, with many praising the promptness, efficiency, and overall... See more

Quality

Consumers find quality to be positive, with many reporting that replacement parts work perfectly and are an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered spare part for my hand held whisk mixer but I selected the wrong one - my error. Contacted 4our house who refunded me while in the meantime I reordered the correct part which again arrived q... See more

Rated 5 out of 5 stars

The part that was sent didn't fit. This was not because they sent the wrong part, but because Kenwood changed the specification and the new part doesn't fit the old masher! The company were absolutely... See more

Rated 5 out of 5 stars

We ordered the necessary electrical board which was a very reasonable price and it arrived on time. It worked perfectly and our fridge freezer is now working properly. We are delighted. Many thanks... See more

Rated 5 out of 5 stars

The first product was quickly dispatched and delivered. Unfortunately, the product arrived damaged. I contacted customer services and went through their returns procedure. The query was quickly dea... See more


Company details

  1. #41 of 47 best companies in Battery shop
  2. #20 of 25 best companies in Electronic spare parts
  3. #43 of 49 best companies in TV shop

About 4ourhouse.co.uk

Written by the company

4ourhouse is the spare parts, consumables and accessories specialist. We provide our customers with access to over 1.5 million competitively priced products at the click of a button. Our range includes great value products from leading manufacturers of both white and brown goods such as AEG, Baumatic, Bosch, Dyson, Hotpoint, Microsoft and Nikon amongst many others.

For more information visit the website now at www.4ourhouse.co.uk.

Our live chat is available between 9am to 6pm Monday to Friday, 9am to 4pm Saturday, 11am-3pm Sunday or you can visit Contact Us for alternative options.

Written by the company

1.5 Million Spares Parts
Get quick access to over 1.5 million spares parts and accessories
Fast Next Day Delivery
When you need a part quickly you can choose the next day fast delivery option
UK Based Customer Services
If you need extra help in locating a part you can count on the UK call centre
Easy to Use Website
Visit the parts specialist website for secure ordering online or by phone

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

22k reviews

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4.3

All reviews

(22,338)

1,715 reviews in the last 12 months

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Rated 2 out of 5 stars

Nothing wrong with the hob ring. I cannot return this as it is fitted to hob with wiring to it disconnected. I will just leave it

Nothing wrong with the hob ring. When it was connected the ring came on even though that knob control was in the off position. It also came on when any other ring was swithed on and the onlyway to turn the new ring off was by switching off at the wall. At the end of the day I should not have done anything, not ordered the part or the labour.

20 July 2026
4ourhouse.co.uk logo

Reply from 4ourhouse.co.uk

Dear Customer,

Thank you for your review.

We are sorry to hear of the issues experienced.

At 4ourhouse we are a spare parts distributor and rely on the information provided by the manufacturer/supplier to confirm suitability. We are sorry this was not accurate on this occasion and it has been passed to our suppliers to investigate.

We want you to be totally happy with your purchase, which includes a hassle free returns procedure should you need to send an item back to us.

If a part is incompatible, faulty or no longer needed simply return it to us within 14 days of delivery in the condition you received it and we'll arrange a refund.

Please accept our apologies for the inconvenience caused.

Kind regards,
4ourhouse Customer Service

Rated 4 out of 5 stars

Good reaction to damaged items.

Item arrived damaged (suspect is was damaged in transit). Managed to get a replacement very quickly without having to wait to return the damaged item.
Good response once I communicated this, and delivery fee was reimbursed.

9 July 2026
Rated 5 out of 5 stars

After a mix up over my return ( no…

After a mix up over my return ( no longer needed )after telephone conversation with Alistair on Thursday I have received full refund into my bank account followed by telephone call to confirm matter resolved.

3 July 2026
Rated 3 out of 5 stars

Replacement parts

This was an unusual experience. Blomberg customer services (CS) reacted to my request quickly, but sent the wrong part. I requested a drawer front for my freezer, and was given the option of the top drawer front or the lower drawer front. I wanted the upper drawer not the lower, I got the lower. In order to rectify this I had to send photos of all the labels on the wrong before they would consider issuing a replacement. cS couldn’t open my jpeg files and I had to send.pdf files instead, then they reimbursed me the cost, and I had to reorder the proper part. Then a conversation ensued which pinpointed exactly what I needed. It came the other day, after I had paid again, unfortunately with no instructions on how to fit the new part. On the whole, not a very efficient company to deal with.

6 July 2026
4ourhouse.co.uk logo

Reply from 4ourhouse.co.uk

Dear Vernon,

Thank you for your review.

We are sorry to hear of the issues experienced.

At 4ourhouse we are always looking to improve our services. We are very grateful you have taken the time to provide your feedback.

Your comments have been passed to the relevant department and is something we are to investigate internally.

Please accept our apologies for the inconvenience caused.

Kind regards,
4ourhouse Customer Service

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