United Kingdom
Review of West Midlands Police
They dont want to give you any time as they need it to go to Burger King.
When your a victim they just end up penalising or even charging you instead! Please explain.
They're all thick & stupid.
They do exactly what they want which is nothing, just a crime reference number if you're lucky.
They also egotistical & abuse their powers. Two tier policing, they are not impartial at all.
Review of evec
Never buy this product.
I have had nothing but issue failures time after time, then you contact customer service & they dont know hiw to fix it!!
Its their product.
The charger has removed itself from the app & it just wont connect to internet
Reply from evec
Hi,
We're sorry to hear about your experience and the issues you've encountered with the charger. We understand how frustrating it is when a product repeatedly fails and then becomes disconnected from the app.
We'd like the opportunity to investigate this for you and help get everything working again. Please contact us at customer.services@evec.co.uk with your order details, and our technical support team will work with you to find a solution as quickly as possible.
We sincerely apologise for the inconvenience caused and appreciate your feedback.
Kind regards,
Evec Customer Services
Review of ieGeek
They dont help, I emailed service department three times & no reply.
Their products dont work properly.
Review of Tempcover
One minute I was told on whatsapp I will get refund but then had emails stating not such from their AI.
I received automatic email from them asking me to continued my cover. As such I presumed they didnt refund me.
In the end I was refunded.
Reply from Tempcover
Thank you for your review.
I can see that our Senior Customer Experience Manager has reached out to you to confirm that your policy was in fact cancelled and refunded for you. The email that you received was an expiration email, these are automatic and already scheduled to be sent.
I hope this had cleared things up for you.
Kerry, Senior Customer Experience Rep
Review of TrustFord
Carlisle branch, I was dealing with Zaman & he tried to state that low mileage cars dont need servicing!
Oil degrades Zaman.
Reply from TrustFord
Hi, this does not look good. can you send all the details to customer.experience@trustford.co.uk and include your vehicle Reg, which dealership it relates too and your contact details. Once received I can arrange for this to be reviewed.
Review of Kellogg’s UK & IRE
I phoned customer services that provided no real solution.
I also had to phone four times.
Review of Hilton Garage
Thankyou for getting back with this information I just presumed you didn't want to sell due to Autotrader's response.
Reply from Hilton Garage
Mr Townsend,
Thank you for taking the time to leave us a review. We are sorry to see that it is a negative one, again.
Having looked into your experience, we can see that you enquired via Autotrader at 23:51 on the 11th of April: ' What is service history?'
We then replied at 13:44 on the 12th April: 'Hello,
Thank you for your enquiry regarding the MINI Hatch (EP16 LGE).
The vehicle has a service history recorded in 2018, 2020, and 2022.
If you have any further questions or would like to arrange a viewing or test drive, please let us know, and we’ll be happy to help.'
When we didn't hear back from you beyond that, we set the lead to lost. With the Autotrader leads in currently sends out an automated email is sent out with what you have detailed. This is to do with a new update put in place at the end of March, and we have asked them to assess the situation, as it is misleading in the instance you are describing.
We will happily sell you a car and, as per the email, answer any further questions, arrange a viewing or test drive.
Please do let us know.
Regards,
Hilton Garage
Review of TalkTalk
I was assigned to David an Executive Manager. It doesn't matter because he is useless.
He doesn't care that I have had nothing but trouble waiting nearly four months to have full fibre installed.
Also they wont sort out issues with Openreach damaging my lawn & property.
David just states TalkTalk are not responsible, then who is because Openreach state contact broadband provider!
I was assigned to Lef at beginning he was helpful so why change to another?
Reply from TalkTalk
Hi,
We’re sorry to hear about the issues you’ve experienced with your Full Fibre installation and the damage caused to your property. We appreciate you bringing this to our attention, and we’ll make sure these concerns are investigated further. We will also look into the changes to your assigned contacts to understand what has happened.
I can see this is already with a Case Manager, and they will be in contact with you to discuss this further.
Kind regards,
Jos – TalkTalk Team
Review of Stellantis &You UK
They crashed my car!
They offered to fix it but twice they've had it & not been properly completed.
Tried contacting them but they now ignoring.
Once you've bought they not interested.
Reply from Stellantis &You UK
We will be in contact very soon to discuss this further
Review of evec
I dont know why they contact you with information like evec Grid saving.
They state just give your password to log in& register. The password can't be reset in the useless app, it doesn't work!
They still haven't helped me with their below reply. Why bother?
Reply from evec
Hi,
We're so sorry about this. The incredible demand for vecFLEX yesterday caused intermittent issues with our onboarding form.
These have now been resolved and you can apply for wave 2 today via https://evec.co.uk/vecflex-rewards/#jointoday.
Thanks,
team evec
Review of Daewoo Electricals
I thought I might have hassle with my warranty claim because no phone number BUT no.
I emailed them & they responded very quickly & sent me replacement.
Reply from Daewoo Electricals
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Review of AliExpress
Trouble is I have ordered over 170 items so I knew eventually something would go missing.
It does not help when you order multiple from different sellers because they package them into one box!
So there is no proof that a seller has put item inside. When courier takes a photo to prove delivery, it DOESN'T prove a particular sellers item was in there!
Ali will not accept responsibility so very stupid as they have now lost big customer.
Reply from AliExpress
Dear Customer,
We sincerely apologize for any inconvenience this may have caused you. Please accept our heartfelt apologies.
We have sent an email addressing the issue you encountered on March 10. Please review the content of that email.
If you have any further questions, please feel free to contact us by replying directly to this email.
Thank you for your understanding. Wishing you a wonderful day!
Best regards,
AliExpress Customer Service Team
www.Aliexpress.com
Review of AliExpress
Steal your money, dont offer free returns even though website states 5 per month!
Use reputable ebay instead
Reply from AliExpress
Dear Customer.
Thank you for contacting us. We apologise for your unpleasant shopping experience. Our agent sent you an email, please check it out. If you have any questions, please feel free to reply to us via email and we will respond as soon as possible.
Thank you for your understanding and support!
Sincerely.
AliExpress Customer Service Team
Review of Arbury
When will a dealer learn that when they don't answer a customer's question then said customer will know something being hidden about the car.
I asked why car had been sold then put back on for sale?
They replied with 'they can't respond with why customer hasn't purchased MOT insurance.'
I never even asked about insurance.
Read emails correctly.
Reply from Arbury
First of all, I will state that you have never visited Arbury, Peugeot in Lichfield and have only been communicating with my dealership via email. We answered all your questions and queries in a timely manner; with the exception of one question which was in regard to why the car had gone back on sale - this was a genuine error on our part as we responded about the MOT insurance instead.
Due to the high volume of emails and questions you are referring to us, this was a simple error, for which we do apologise. You could have merely emailed us again rather than choosing to review us negatively on the Google platform.
I also noticed that you are posting a high number of 1 star Google reviews, many of which are directed at reputable motor dealers. This suggests you have no intention of purchasing a vehicle.
I wish you all the best in the future.
Review of Wollaston BMW
What does it take to get a simple answer to a question?
I requested service history video showing on cars idrive, I asked three times with no answer.
I also asked if car was due a service as it was showing on printout due in a couple of months; whether it was a major, still no answer.
Reply from Wollaston BMW
We’re very sorry to hear about your experience, this is certainly not the level of service we aim to provide. Please could you email us at sales.support@williammorgangroup.co.uk with your vehicle details and contact information so we can look into this properly and reach out to you directly. We’d really appreciate the opportunity to resolve this for you.
Review of Motorpoint
Their online system asks for a time slot to phone you BUT unfortunately they never phone you at that time.
So what is the point?
Reply from Motorpoint
Hello Mr Townsend,
We are sorry to hear that you weren’t called at your chosen time slot, this isn’t the level of service we aim to deliver, and we understand the frustration this would have caused.
We would like to investigate what happened so we can understand the issue.
As we don’t have your details from this review, please could you complete our online form so a member of our team can reach out to you directly with in 72 hours of submission.
https://www.motorpoint.co.uk/contact/customer-care
Kind regards
Motorpoint.
Review of AliExpress
This company do not allow returns even when item incorrect size or colour has been received.
I tried many times with same automated response. They are are a joke!
Reply from AliExpress
Dear Customer.
Thank you for contacting us. We apologise for your unpleasant shopping experience. Our agent sent you an email, please check it out. If you have any questions, please feel free to reply to us via email and we will respond as soon as possible.
Thank you for your understanding and support!
Sincerely.
AliExpress Customer Service Team
Review of The Cool Cat Club
How good is it that a company finally produces quality high meat content, filler, additive & grain free products?
Not like the rubbish supermarket stocked named brand products we all know with 4% unregistered meat content, racked high with allergic additives.
For decades I've had cats prematurely die & get ill - it's from poor food. Inflammatory Bowel Disease, going blind, diarrhea that never goes, kidney disease, allergic reactions, you name it. They have cried out for high meat content products without the allergic culprits like soy, grain & carageenan gum.
I not make that mistake again.
How good they now do a 'Tasty Chunks' range for cats that have been so used to that style before?
Thanks Cool 🐈 Club.
Review of Evans Halshaw
I enquired on Abarth 595 that they have for sale & on video it wouldn’t start properly.
Vauxhall - Newport
I wish dealerships would be honest & sort issues out without trying to hide them.
I guess that is what happens when a car is half a decade old with no service history.
Reply from Evans Halshaw
Hi,
Thanks for sharing your feedback on your experience with Evans Halshaw Vauxhall Newport. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Vauxhall Newport Customer Services
Review of AliExpress
They are Thieves
They make it super difficult to return an item. They just care about their sellers.
Reply from AliExpress
Dear Customer,
Thank you for reaching out, and I truly appreciate your patience as we work to resolve this matter for you.
To move forward, I kindly recommend reaching out to your dedicated customer service representative directly. They are best equipped to assist you with your specific case and will guide you through the process. Please be sure to provide any relevant evidence or documentation that supports your situation—this will help us better understand the issue and find a solution more efficiently.
Please trust that we are genuinely committed to helping you and ensuring a fair resolution. Your satisfaction is important to us, and we’ll do everything we can to address your concerns.
Thank you for your understanding and cooperation.
Best regards,
AliExpress Customer Service Team