Great prices to start with, blue light card as bonus, cheap p&p including the Isle of Wight, which many so called popular online tackle shops won't post too. Shame I don't live nearby to pop in regularly, but at least I wouldn't be broke and divorced. Well done keep it up.
I have been on and off with Hello Fresh and their sister company Greenchef, for several years. Standards have varied over that time but recently too many mistakes are made ie missing ingredients, recipe sheets etc. The freshness of the vegetables can vary from fresh to almost rotten and my free postage and packing is now coming to an end making the meals too expensive, tipping the balance for me from staying to leaving.
17 October 2024
Reply from HelloFresh UK
Dear Neil,
Thank you for taking time to leave a review, and we are sorry to hear you had issues with some of the items in your box 😔
We aim that all items are fresh for at least 3 days, including the day of delivery and apologise if we let you down.
Our Quality team is determined to keep an eye on any items that were not up to scratch, so they can reduce similar issues moving forward.
The price of our boxes takes into consideration several factors that contribute to the overall service we provide. This includes the convenience of home delivery, our carefully curated menus prepared by our chefs, and our commitment to working with top-quality independent suppliers.
We offer different box sizes at varying prices to accommodate different needs and budgets. Additionally, you have the flexibility to adjust your delivery interval to bi-weekly or monthly if that suits you better.
Our boxes are designed to bring you all the necessary ingredients for a meal, along with recipe cards for added convenience.
Out of the 100+ recipes we offer monthly, only a few come with surcharges. These specialty meals often feature unique ingredients that are more challenging to source. We strive to provide a diverse range of options to cater to various preferences and dietary needs.
From Northern Ireland to the Isle of Wight in less than 24 hrs very impressed. Arrived a day earlier than planned. My only criticism is that I could see that it got to Southampton at 07.35 and was appearing to stay there until I was expecting it the next day, but because a 3rd party is involved on the Island the tracking failed to update, but still very pleased to get the parcel a day early.
Sent my phone with a value of £77 offered. UR claimed it had serious screen burn and offered me £15 which I rejected, this was then increased to £25 and then £30, both rejected and the phone was then returned. Sent to another company offering £75 no issues with screen burn paid in full. However, I have received a phone call from UR wishing to discuss the situation and I feel a little more confident in the company since.
We went to Hays in Newport Isle of Wight to start finding out about a holiday of a lifetime for 2026 not being fully sure what we wanted. We were met by Maria who over several visits aided by an offsite specialist called Sam who did the actual bookings put together a perfect itinerary for us. We cannot thank them both enough for their help and patience.
2 March 2025
Reply from Hays Travel
Thank you for your very kind review and for booking your special trip with Hays. Kind Regards, Maria
We were 2 hours late arriving, driver was waiting. Very safe driver, clean car, didn't talk but that suited us as very tired, all in all a perfect transfer.
Smarty is cheap, runs on 3 so limited to their coverage, my (wifes) gripe is that you can't enter competitions on the phone that say charge £2 etc unless you have preloaded credit to your account, there seems to be no system where they just collect the extra, like Sky mobile would for instance. Shouldn't really complain, it's saving me a fortune! However if anything goes wrong, you cannot speak to anyone, it's all chats
25 August 2024
Reply from SMARTY
Hey Neil,
Like every network, some areas will have better coverage with SMARTY than others, and the size and layout of buildings can make a real difference to service.
Your feedback about short-codes not being available to your wife can not enter competitions is apricated, I will pass this on.
We are a digital first network so our primary customer care is via chat but here are all the ways to get in touch https://smarty.co.uk/contact.
My wife and I went in to book a short notice holiday. Emma found us what we hope will be a great weeks holiday, nothing like what we thought we were going to book but we came out very excited for it and £200 under budget!
I had already completed online quotes knowing prices had gone up and had costs to hand. Howden rang and asked if it was convenient to do a quote. Howden beat the lowest online quote so I was very pleased.
Purchased a Guru Punch Box through Amazon. I note the negative reviews, but it was dispatched the same day at a very good price and delivered within 48hrs from N.I. to the Isle of Wight. I'm impressed!
Good price, quickly dispatched and delivered. Sadly far too many emails then arrive, but easy to unsubscribe.
23 November 2023
Reply from Urban Outfitters
Hey! We're so pleased to hear of your shopping experience with Urban Outfitters. Thanks for taking the time to share your feedback – we love to see it!
Needed to replace a broken door handle that builders fitted 15 years ago. Found the exact match, ordered and delivered. DPD however did not deliver on the correct day. Not this company's fault whatsoever but dealt with it brilliantly.
23 April 2023
Reply from IronmongeryDirect
Good Evening Neil,
Thank you for taking the time to leave us a 5* review!
I am pleased to hear that you were happy with the service that you have received despite there being a delay in the delivery of your order, and that you managed to find exactly what you needed. Your feedback is greatly appreciated and we look forward to seeing you back ordering with us again soon.
If you do require any assistance or if there is anything I can help you with, please do not hesitate to contact me.
I've had my hearing aids about 6 months now. I've been very impressed with the service. Melissa the resident audiologist for the Isle of Wight has been so very helpful and is a credit to the company she works for. I have friends who have NHS hearing aids and although free, getting to see someone to sort out problems is not easy or quick. I've had one or two minor teething problems which have been easily and quickly resolved. Cannot fault the service.
Sophia who dealt with us and organised a short break to Iceland was very professional, patient and helpful. Promised to email certain items which she did, then emailed some more when asked. Have never used Barrhead before will certainly use them again.
I went instore to purchase a built in dishwasher. They had the one I wanted in stock ready to take away, but because I wanted it fitted (£100) it had to be delivered and I had to pay an additional £20. I was quite happy to take it away and wait for installation but this is not "allowed"
16 November 2022
Unprompted review
Reply from Currys
Hello Neil, I am sorry you were left with that opinion, which is really disappointing to hear. If you still require assistance, please contact us on contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any relevant reference. Please include a copy of your review, quoting the reference CUR03479. Thank you. – Maria
Now that my usual provider of insurance cannot reduce the price when I ring due to Govn't changes, I have changed over to A Plan. Very slightly more expensive than using a comparison site but you get to speak to a human being who certainly did their best to get a great deal for me.
Have used Halfords on the Isle of Wight a couple of times recently. Once to buy an electric bike which unfortunately there was an unknown problem both to myself and the staff with the payment. The manager became involved, he could of just said "no" and I would of had to accept it, but came to a resolution that was very fair. Today I went to buy a tyre inflator which had to fit in a very small space, I was allowed to take it from the shop to try the fit before I bought it. Great service on both occasions, thank you.
29 April 2021
Unprompted review
Reply from Halfords Autocentres
Hi there,
Thanks for your honest review regarding our Autocentre.
I am pleased to hear that your experience was a positive one and we really appreciate your feedback.
I have made many purchases from BobCo Tackle. Items are sent quickly and securely. Only once did I order something and it wasn't in stock but this was notified with an expected dispatch date which was honoured.