SMARTY Reviews 

I am not happy with my mobile data. I keep losing signal and it says I'm off line.

Easy set up, good value for money

A smooth transition with no nasty surprises. Great value for money and a really simple and easy to use app. Very happy.

Great value

Value for money efficient

Ordered an e-sim and was told to activate my phone from an QR code sent on one email and an activation code sent on another. I received the activation code email however no QR code on an email.
I have been trying the whole night and morning to but just get to a bot even when the community response comes back with a link - to a bot.

They have taken my money, very quickly I might add but no service.

The first bit of bad service I have received since arriving in the UK

Advise that we could not renew our contract online smarty could not be bothered replying or helping me to renew Q why shold I continue with these people

Great service , sometimes have problems with connection inside buildings but nothing too much of a problem as I got this with other providers, the price for the amount mb I get is good as I hardly ever use any would give this service 5 out of 5

My signal is very hit and miss. Yesterday i had to ring 999 and couldn’t get through for severally minutes, the same problem for the paramedics when they tried to call the hospital. I don’t know who’s responsible for the signal but it it’s poor for anyone who is getting on in years

Absolutely appalling—the worst mobile service experience I have ever had. I bought a SMARTY SIM, and the salesman at the kiosk topped it up with £10, yet SMARTY still will not allow me to activate it. I have paid for a service I cannot even use.

I tried contacting SMARTY through their web chat during the advertised opening hours, but nobody responded. No working SIM, no customer support and no solution—just wasted time and money.

Avoid SMARTY at all costs. I will never use or recommend this company again.

It was very easy and hassle free to switch from EE to Smarty. I would recommend to everyone

Esim, setup, app all good. Coverage not so good - I can tell this by being in many situations where I was struggling to do anything on phone but people around me on different providers were fine. Its a trade-off and smarty was good value.

I dont get data roaming its turned on in settings but im not recieving it

I’ve got no problem recommending Smarty Have had no problems since joining
Great site

I love the way that some phone calls can be replied to in asking the caller to text me. This is because I have a hearing impairment and phone calls are not good for me.
I am also happy with the monthly charges I am paying now.
I do not think that I have taken advantage of your reward up to now, so is there a possibility for this to be extended?
Thank you from S Williams.

I'm using smarty SIM in router n gives us good WiFi in static caravan so we're happy.

Smarty is great value for money. The app is easy to use. You can change your package easily. Would recommend anybody to use it

Moved to Smarty over a week ago but I couldn't take incoming calls when my number was ported. Long story short Smarty where blaming my previous provider (Lebara) regarding not getting the correct information for porting my number.
After nearly a week talking to Smarty via texting I gave up and called Lebara who after a bit of investigation confirmed the correct porting information was provided, got back to Smarty and told them and surprise surprise my number was finally sorted.