Talkmobile Reviews 

17,744
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 5,373 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive online chat function, noting that staff members are exceptionally friendly, highly knowledgeable, and always ready to assist with any questions promptly and professionally. Consumers also appreciate the highly competitive pricing, generous data allowances, and the extremely smooth, straightforward setup process when joining the network. Some reviewers were not happy with unexpected signal issues, poor network coverage, and occasional connection drops during daily use. However, some people mentioned experiencing serious difficulties when trying to get help from customer support or attempting to switch providers smoothly.

What people talk about most

Customer service

Consumers find customer service to be positive, highlighting quick, efficient, and friendly support through... See more

User experience

Users describe positive interactions with user experience, highlighting a quick, efficient, and painless... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient support when... See more

Staff

Customers had positive experiences with staff, highlighting helpful, polite, and efficient service during... See more

Price

Reviewers mention positive feedback about price, consistently highlighting very reasonable rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once up and running it works perfectly. Loads of data for a very reasonable price and, for me a big advantage is EU data roaming that includes Switzerland which Giffgaff doesn’t. They also have a v... See more

Rated 5 out of 5 stars

I had a query which was quickly and efficiently resolved . Used Chat and was given a deal much better than the one I contacted them about. Lots of data at a low price. Fantastic service. No Complain... See more

Rated 5 out of 5 stars

Quick on the ball no nonsense help. I would highly recommend Talk Mobile for anyone who needs a SIM only deal at a good price and with an excellent support team who actually respond quickly

Rated 5 out of 5 stars

Run out of data in middle of Holiday Was easier then expected and cheaper to add extra for the rest of Holiday. And also ended up getting more data on existing contract without having to pay extra a... See more


Company details

  1. #12 of 35 best companies in Mobile network operator
  2. #11 of 73 best companies in Mobile Phone Shop
  3. #34 of 96 best companies in Telecommunications service provider

About Talkmobile

Written by the company

Founded in 2007, Talkmobile is a mobile network operator committed to giving UK customers great prices, great service & nationwide coverage on SIM only deals and phone contracts. SIM only customers can choose between 30-day and 12-month contracts – giving them the choice between flexibility and value.

Talkmobile's Network

Using Vodafone’s mobile network, Talkmobile covers 99% of the UK’s population – offering customers the latest 4G and 5G services. All Talkmobile SIM only deals also include unlimited UK calls and texts as standard.

Talkmobile customers can use their SIMs whilst roaming all over the world.

Talkmobile's Customer Care

In 2023, Talkmobile was named overall winner of the UK Customer Experience Awards, and its customer care team picked up 2 awards at the International Business Awards, in recognition of the company's continued investment in providing good care for its customers.

Talkmobile focuses on giving its customers simplicity when it comes to purchasing a mobile plan, as well as providing exceptional value for money – it offers some of the most competitive prices on the market without compromising on quality.

Talkmobile deals allow data tethering to give customers freedom to use their data however they want.

Talkmobile's capped contracts allow customers to control their spend so they never have a surprise bill ever again.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18k reviews

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4.7

All reviews

(17,744)

4,906 reviews in the last 12 months

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Rated 3 out of 5 stars

I have been happy with talk mobile

I have been happy with talk mobile , however I have just gone abroad and will be for a period of time . Their supposed fair usage policy is pathetic , 5gb of my allowance in the UK per month . I will be cancelling my subscription and moving to another supplier . Very poor .

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Done on-line chat with Neveen at Talkmobile

Done on-line chat with Neveen at Talkmobile didn't bully myself into talking out a larger contract as Three did.

I've just been looking at moving away from Three due to my contract ending wasn't any problem with the phone line but customer service.

I had an 80gigs contract unlimited calls and mins. It was £9.25 but a discount of £5 off regarding direct debit. So really £14.25. It was a good deal a year ago but there was a breach of the direct debit guarantee so would prefer a 30 day rolling contract encase any problems.

My phone is 2 years old but still works on 4G extended life of it with a card so next phone looking at 5G with a memory of 128GB at least.

Neveen at Three on-line chat didn't push myself even sent a link through for myself to check the coverage.

£7.95 with Talkmobile. I've even got a transcript of the chat. Can look at this through a compare the market site to get better offers.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

I needed a new esim for my new phone

I needed a new esim for my new phone. I used the in app chat and the agent resolved within minutes. The agent also realised that my data limits could be increased without costing me a single dime more! They didn't have to but I'll give them a 5 star review for going above and beyond! Great start to my day!:) Great customer service Behtimy! :)

5 September 2026
Unprompted review
Rated 1 out of 5 stars

Terrible download speeds below 10Mbps

Terrible download speeds below 10Mbps. I was told it was because there is ongoing maintenance in my area and it would fix itself, despite me repeatedly telling them I have the same issue at multiple locations 35 miles apart. I paid for a lebara SIM just to see how it compares given they also use Vodafone network. More than 10x the download speeds of Talk mobile.

I've submitted a complaint and I'll take it to the ombudsman if I need to.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Lost my phone

Lost my phone, called them up and they answered straight away, and sent a replacement simcard within 5 working days.

They really don't mess around - on the 2/3 occassions that I've had to use the online chat as well they've been very very good.

Certainly 100x better than all other previous experiences with o2.

4 September 2026
Unprompted review

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