Once up and running it works perfectly. Loads of data for a very reasonable price and, for me a big advantage is EU data roaming that includes Switzerland which Giffgaff doesn’t. They also have a v... See more
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Company details
- #12 of 35 best companies in Mobile network operator
- #11 of 73 best companies in Mobile Phone Shop
- #34 of 96 best companies in Telecommunications service provider
About Talkmobile
Written by the company
Talkmobile's Network
Using Vodafone’s mobile network, Talkmobile covers 99% of the UK’s population – offering customers the latest 4G and 5G services. All Talkmobile SIM only deals also include unlimited UK calls and texts as standard.
Talkmobile customers can use their SIMs whilst roaming all over the world.
Talkmobile's Customer Care
In 2023, Talkmobile was named overall winner of the UK Customer Experience Awards, and its customer care team picked up 2 awards at the International Business Awards, in recognition of the company's continued investment in providing good care for its customers.
Talkmobile focuses on giving its customers simplicity when it comes to purchasing a mobile plan, as well as providing exceptional value for money – it offers some of the most competitive prices on the market without compromising on quality.
Talkmobile deals allow data tethering to give customers freedom to use their data however they want.
Talkmobile's capped contracts allow customers to control their spend so they never have a surprise bill ever again.
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I have been happy with talk mobile
I have been happy with talk mobile , however I have just gone abroad and will be for a period of time . Their supposed fair usage policy is pathetic , 5gb of my allowance in the UK per month . I will be cancelling my subscription and moving to another supplier . Very poor .
Talk mobiles Sandy answered my…correctly and quickly. 🙂👍
Talk mobiles Sandy answered my questions correctly and quickly.
Good communication and service
I had been with Vodafone for 18 years
I had been with Vodafone for 18 years. I thought it would be a nightmare to switch providers. I can't believe how simple it was switching to talk mobile.
Easy to use.
Best customer services out of all the…
Best customer services out of all the providers I have used since 1995
Talkmobile are by the best mobile…
Talkmobile are by the best mobile company out there
Done on-line chat with Neveen at Talkmobile
Done on-line chat with Neveen at Talkmobile didn't bully myself into talking out a larger contract as Three did.
I've just been looking at moving away from Three due to my contract ending wasn't any problem with the phone line but customer service.
I had an 80gigs contract unlimited calls and mins. It was £9.25 but a discount of £5 off regarding direct debit. So really £14.25. It was a good deal a year ago but there was a breach of the direct debit guarantee so would prefer a 30 day rolling contract encase any problems.
My phone is 2 years old but still works on 4G extended life of it with a card so next phone looking at 5G with a memory of 128GB at least.
Neveen at Three on-line chat didn't push myself even sent a link through for myself to check the coverage.
£7.95 with Talkmobile. I've even got a transcript of the chat. Can look at this through a compare the market site to get better offers.
I needed a new esim for my new phone
I needed a new esim for my new phone. I used the in app chat and the agent resolved within minutes. The agent also realised that my data limits could be increased without costing me a single dime more! They didn't have to but I'll give them a 5 star review for going above and beyond! Great start to my day!:) Great customer service Behtimy! :)
Terrible download speeds below 10Mbps
Terrible download speeds below 10Mbps. I was told it was because there is ongoing maintenance in my area and it would fix itself, despite me repeatedly telling them I have the same issue at multiple locations 35 miles apart. I paid for a lebara SIM just to see how it compares given they also use Vodafone network. More than 10x the download speeds of Talk mobile.
I've submitted a complaint and I'll take it to the ombudsman if I need to.
Very easy to follow and negotiate…
Very easy to follow and negotiate pretty much straight forward
Lost my phone
Lost my phone, called them up and they answered straight away, and sent a replacement simcard within 5 working days.
They really don't mess around - on the 2/3 occassions that I've had to use the online chat as well they've been very very good.
Certainly 100x better than all other previous experiences with o2.
Ease of Joining
Easy to understand joining process as a pensioner and excellent price for sim only contract.
Very easy to follow website and a great…
Very easy to follow website and a great offer too.
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