Barrhead Travel  Reviews 

55,488
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 10,768 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional service, often highlighting specific individuals who go above and beyond. Many people appreciate the personalized approach, noting that agents listen carefully to their needs and provide suitable options without being pushy. The booking process is frequently described as easy, straightforward, and efficient, with reviewers feeling confident in the company's ability to find great deals and manage all arrangements. Reviewers also consistently commend the excellent customer service, appreciating the clear explanations, quick responses, and the overall supportive environment provided by the team. However, some people mentioned that they found better prices for the same holiday elsewhere, suggesting a need to compare options.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their friendliness, efficiency,... See more

Holidays

People report positive experiences with holidays, with many customers praising the ease of booking and the... See more

Service

Reviewers mention positive feedback about service, consistently describing it as first-class and amazing.... See more

Booking process

Clients share positive opinions on the booking process, with many describing it as easy and efficient.... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi have now been on another fantastic holiday booked through Barrhead. Everything went like clockwork and Craig Cherrie is so helpful and knowledgeable explaining everything Must be about our tenth... See more

Rated 5 out of 5 stars

Brilliant company to deal with great communication via the phone and email even nicier to meet them in person..Very professional from start to finish.Smartly Dressed nice to see a company with an actu... See more

Rated 5 out of 5 stars

Our Travel Contact Natasha was absolutely amazing. She took the time to understand what we needed, as a family with a disabled teenager we had a list of things we needed to make sure we had. Natasha l... See more

Rated 5 out of 5 stars

The sales consultant listened carefully to what I wanted and took the time to discuss a range of suitable options. she was pleasant and professional, and at no time pushy or sales orientated allowed... See more


Company details

  1. #23 of 200 best companies in Travel agent
  2. #11 of 53 best companies in Cruise Travel Agency
  3. #2 of 42 best companies in Flights search site
  4. #10 of 97 best companies in Travel deals

Written by the company

Barrhead Travel is no ordinary travel agent. With a UK-wide network of 70 locations and 45 years of experience in the travel industry, it’s no wonder we’ve been voted the UK’s number-one travel agent for the past seven years. Fully ABTA Bonded and ATOL Protected.


Contact info

4.9

Excellent

TrustScore 5 out of 5

55k reviews

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4.9

All reviews

(55,488)

10,849 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful

Helpful, knowledgeable and efficient.
Thanks again Lucy for organising what will be another superb holiday.

16 July 2026
Rated 5 out of 5 stars

Reliable

From our first enquiry about a holiday to booking it, the staff were helpful, reliable and pleasant. I recommend them at the Burnley branch.

8 July 2026
Rated 5 out of 5 stars

booking

the staff member we dealt with . I think it was Tony was very knowledgeable about all aspects of our booking and could not have been more helpful.

8 July 2026

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