David Farrell

I visited the Preston store to buy a new Shoei helmet, I also opted for the Shoei personal fitting system. I ordered the helmet a couple of days before, in two sizes and ordered them to be delivered to the store. Everything was waiting for me when I got there. I thought I knew my head size, large, however the fitting staff member, the very friendly and knowledgeable Morgan, came to a different sizing when using the shoei head measuring equipment. After nearly 30 minutes, trying different inserts she told me I needed a small shell, with a medium insert. I was a bit sceptical at first, but you have to trust the staff member, as they have been trained for this job by Shoei.
Anyway, I had a small, with a medium head insert plus a few different cheek pad sizes and the helmet fitted like a glove. The Shoei P.F.S is highly recommended to get the best fit and Morgan was awesome in getting the correct sizing for my head, even if it did take a little longer.

Despite tagging the company on their own Facebook page twice, they have not responded to my concerns.
They have unsolicited rang me twice offering half price tickets into competitions.
Insisting that I also comfirm my payment details.
Not to be trusted, so I have closed my account.

I'm 61 and wanted a 14 year mortgage. Not a problem, offer in principle within 24 hours, mortgage approval 48 hours after that. Charges are in line with other brokers.
My broker is Steven Philips and my case manager is Justine. Highly recommended.

Absolute scam of a company. Should be shut down

Absolutely appalled by my experience of the new Fold 7 phone and the total denial of liability, despite worldwide growing evidence that the Fold 7 has a massive fault. That is when you open up the phone, the screen cracks and then Samsung blame you for misuse. I had my phone a week, they can check as the phone has a battery charge counter, and mine was up to 5. The screen cracked on opening so I took the phone to my local Samsung Experience Store for warranty repair, They denied the claim outright saying I had damaged the screen. Yet the phone was, and still is unmarked. I escalated the damage to the store manager who took photos of the damage to send to corporate. Within an hour he rang me to say head office had denied the claim, and did I want to pay £650 to get it repaired..........so many people on so many forums and in groups have experienced the same issue with the same denial of liability and voided warranty. Please stay away from this phone, as when it does break you will be left high and dry. One other thing I have been a Samsung customer for many many years since the Galaxy S4. I still have a Fold 4 which has been bullet proof(which I am now back using)But that is Samsung and I finished now. Time to move on and spend my hard earned cash on another brand.

After reading the reply from Samsung it becomes clear they are not interested with the response reading like a generic one................and they still insist I broke the phone by actually using it as described, by opening it. You couldn't make this up. I actually have a Fold 4, so I do know how to open one . ..............So let me make this very clear.. The screen cracked when the phone was opened, nothing was dropped on it, nothing was done it it, the screens failed due to a manufacturing fault, which is meant to be covered under warranty. This fault is now getting very well documented all over the world, check forums, Facebook groups and YouTube for examples. Isn't it strange the phones crack in the same way, worldwide and Samsung denying all warranty claims. Samsung must be telling the technicians to deny claims at all costs, which is immoral. The full truth about these phones will come out. I just wish I would have read the reviews before buying one.

Genuine company, as I won an auto draw competition.
I got an email saying I had won and the item would be dispatched shortly. It arrived from Amazon two day's later.

Heathrow terminal 5. 10th March, 9 am.
Absolutely appealing lounge. Food was very poor quality with minimal choice. We choose the lounge so we could sit down, and guess what, we spent the whole time stood up, trying to eat food from a plate. Booked in for 3 hours, after an hour it was even more crowded, so we left. Never again, please avoid this lounge. As you can see from other unhappy customers, the management do not care, as they have never respond to these complaints.

Just received the motorcycle Two Tyres puncture repair kit. It looks very good, only let done by instructions that they haven't proof read and are printed so small on the smallest piece of paper they could find. Very disappointing, they should take more pride in the stuff they sell.

Stuck in the Wigan branch payment queue for over 30 minutes waiting to pay as they have only one cash till open. The other 9 tills are cashless and empty.

Bunch of cry babies.
I got sent a voucher to use on the site.
However I was on holiday and never used it, then forgot about it. Today while on Facebook I noticed a few gaming sites but not Sttorm, whose competitions I have entered many times. I searched for Storm and couldn't find them, so I searched for their website.
After finding that I clicked on the Facebook link only to find I had been blocked.i used my wife's Facebook to make sure, and yes apparently I have been blocked because I didn't use the voucher they sent me. Honestly, what a bunch of cry babies. Dry your eyes mate 😅🤣🤣🤣🤣
Edit. Tried the link, still blocked 🤣

Alex was great at designing the kitchen. He designed three choices, each more expensive than the last. No other designer had offered that. We ended up going for the expensive version that worked a lot better, even if it did mean moving the door. We used his recommendation of a local fitter, who brought his plumber mate to help out. Both were very good. Great communication when telling us what was being done on each day. Everything fitted as it should and was completed within the time scale we had agreed. No problem in recommending Jonas and James Wigan branch (upstairs in the Range) to anyone.

Not impressed by my experience at the Chorley venue.
Asked for a Flat white and a Latte on arrival and got two cups of very bitter coffee, both tasting exactly the same. Horrible, we both took a couple of sips and left them as the film was beginning to start.
We had upgraded to the Lounge, so got Nachos which were great. A paper cup of Budweiser which was flat. You used to get twist off bottles. We waited for a Magnum ice cream that never came. But the worse was when they put the AC on cold half way through the film. Good job we both had coats as they went back on, and we were still shivering. A audience member complained to staff during the film and nothing was done. We complained on our way out and the usher just shrugged his shoulders. When other cinema chains are failing you would think Reel would treat its customers with respect and not as a nuscence. I don't think we'll be back

Fantastic to be a member, which is free. I have seen films, shows and gigs for free or a nominal charge. Well worth joining

Rang 10 minutes beforehand. Turned up on time and placed the item where I wanted it

Turned up on time, explained the job would take an hour, and then gave instructions on what not to do to the repair for a few weeks

Signed up ok, changed the deposit amoun to £10 from 100euro, went to press transfer and the website had changed the deposit amount to £100.
Cancelled..

I joined the VIP club paying £9.99, after being lured in with a chance to win a lamborghini urus. I filled all my credit card details in and pressed submit, the website defaulted to the error "we can not find that page".
I clicked on home and it appeared the payment had gone through so I could enter the Lambo comp, which involved paying even more money, which I did. I then got another error page saying "contact support with the following information" and a load of error codes which I didnt do. What I did do instead is to freeze my credit card and contact them to get the payments reversed. I have no idea what is going on here, but's its best avoided.

I have changed jobs plus moved home since ordering two concert tickets back in 2019. A quick online chat soon solved the issue with getting my address updated for the delivery of the Rammstein tickets for Cardiff.
Update. However nothing was actually was done. I had to spend considerable time and effort in travelling to my previous address and convincing them to hand over the tickets that luckily had been delivered that morning.
Order number 1020452652

Great value for money, but very slow upload and download speeds on a Samsung S21 ultra.
I will wait until they migrate to 5g, test that, and then decide whether or not to move back to Tesco Mobile