webuyanycar Reviews 

340,321
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 50,230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, often highlighting their clear explanations and knowledgeable approach. The overall service and user experience are frequently described as quick, efficient, and hassle-free, making the process straightforward for many. Many were satisfied with the price offered, sometimes receiving more than anticipated or finding it fair compared to initial online quotes. However, some customers noted that the final price offered was significantly lower than initial online valuations or their expectations. These discrepancies were often attributed to post-inspection deductions for vehicle condition, mileage criteria, or service history issues.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their friendliness, helpfulness, and... See more

Service

Customers generally report positive experiences with the service, highlighting its efficiency and the... See more

Price

Clients share ambiguous opinions on price, with many reviewers expressing disappointment as the final price... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting it as a hassle-free,... See more

Value for money

People report positive experiences with value for money, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed by the experience. The staff member was really good. He kept things matter of fact and did a good job of explaining how things work with no faffing about. Was very professional. Happy w... See more

Rated 5 out of 5 stars

Excellent service from Ross at Falkirk branch.Explained the whole process along the way.Final figure was exactly what was quoted online.Got £1200 more for the car than other online platforms offered.S... See more

Rated 5 out of 5 stars

The full procedure was explained to me. I was made aware of the 'best offer' valuation. Your representative then went through the positives & negatives relating to my car, after we had talked about th... See more

Rated 5 out of 5 stars

I really expected it to be a long drawn out experience but it was very easy. Johnathon couldn’t have been any more helpful, he’s obviously very knowledgeable and put me at ease, and explained everythi... See more


Company details

  1. #40 of 96 best companies in Car dealer
  2. #22 of 53 best companies in Car service
  3. #18 of 55 best companies in Used car dealer

About webuyanycar

Written by the company

Having bought over 4 million cars and vans, webuyanycar has quickly become the nation’s favourite online car buying service. We provide a quick, simple and incredibly convenient alternative to the time-intensive traditional methods of selling your car or van. From our free 30-second online car valuation, to our 500+ UK branches, every step of the webuyanycar process defines simplicity and convenience. And don't forget... we also buy vans! Just head to www.webuyanyvan.com for your free van valuation. Here’s how quick and easy it is to sell your car or van with webuyanycar.

• Online Car Valuation

Finding out how much your car is worth couldn’t be easier. Simply enter your car’s reg number on our website, followed by a few simple details such as the vehicle’s mileage, the number of previous owners the car has had and the amount of service history you have on the car, and you’ll receive a free and instant online car valuation. Our valuations are closely monitored and adjusted according to market value trends as well as the condition and history of your vehicle. If you’re happy with the online car valuation you receive, you can easily move on to the next step of the car selling process.

• Book an Appointment

If you’re happy with your valuation and are interested in selling your car, we have over 450 branches across the UK, providing a local branch to almost every major town and city. In fact, we now have that many branches in the UK that the average time to your local webuyanycar location is just 13 minutes from anywhere in the country! Simply move on to the appointment calendar page, and book a slot at a time and location that is convenient for you.

• Sell Your Car

At your appointment, you’ll meet one of our friendly branch managers who will take you through the car selling process and give your vehicle a quick inspection to ensure the condition matches up with that stated in your online car valuation. From there, we’ll head back inside to quickly go through the simple paperwork, and if you’re happy to sell you can choose to do so there and then! In fact, you could value your car, book and attend an appointment and sell your car in under an hour if you wished to; it’s that simple! Value and sell your car the quick and easy way, with webuyanycar.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

340k reviews

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4.7

All reviews

(340,321)

48,583 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly person to deal with

Friendly person to deal with, quick and efficient check over the car. Price agreed & paperwork dealt with quickly. Money arrived on time & paperwork from DVLA with tax refund sorted. All in all a pleasant experience.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Selling my car was very easy

Selling my car was very easy. The staff I met was very friendly and professional. The price offered corresponded to my expectations. The process was simple and straightforward.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I have recently sold two cars with We buy any car, they are excellent at customer service. The staff are helpful, friendly and polite. I got a fantastic deal. I would highly recommend the company and I do so. Thank you

28 May 2026
Unprompted review
Rated 1 out of 5 stars

Not very impressed.

Well what a rip off this company is. Having around 3 months ago I just enquired how much they would give me for my car, Instantly I got a quote back offering just under £1000. I thought ok not bad, but never got back to them. Then I was bombarded with texts, e mails, what's app, either upping their quote or lowering it. Finally I decided to sell so with the final quote of £850 I took the car to their premises, ( A car park in the middle of a retail park). Once there they offered me less than £200,coming up with excuse after excuse.
Thing is I filled all the relevant information out prior about the the car before I had the quote, then to offer people idiotic prices when they have delivered to you. Its just wrong.

15 July 2026
Unprompted review
webuyanycar logo

Reply from webuyanycar

Thank you for the feedback, we really appreciate it.

We have gone ahead and contacted you privately to request your reg, so that we can take a closer look at this and assist you further. We hope to hear back from you soon.

Thanks,
The WBAC Team

Rated 1 out of 5 stars

Absolutely terrible customer service…

Absolutely terrible customer service from the Friern Barnet branch. They basically stole my car because they wrote down 1 digit of my account number wrong and paid into a random account. They refused to do anything about it or escalate it to head office. Unreal!! Be very careful when checking the details on the contract before signing or you could be in for a shock. I will be getting the police involved unless they contact me to make this right.

1 May 2026
Unprompted review
webuyanycar logo

Reply from webuyanycar

Thank you for the feedback, we really appreciate it.

We have gone ahead and contacted you privately to request your reg, so that we can take a closer look at this and assist you further. We hope to hear back from you soon.

Thanks,
The WBAC Team

Rated 4 out of 5 stars

Quick, easy, efficient and great staff!

Valued an amount online and then quoted a lot less when we got to the office and they looked over the car - however staff were brilliant and helped explain the reasons why properly and come to an agreeable price. We very much appreciated the time and effort Andrew put in with us to ensure we sold our car hassle free! Once a price was agreed I can't believe how quick and easy it was to go ahead! Thanks Andrew - your knowledge and kindness no doubt makes all the difference to many customers in the job you do just as it did with us - you are great at what you do!

22 July 2026

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