United Kingdom
Review of CoolBlades
Great company to deal with, prices are the best for quality.
Reply from CoolBlades
Dear Kazem, we apologise for the inconvenience you're facing. We're committed to helping you resolve any issues—just let us know.
I have requested our technical team to contact you today so we can address your concerns. It appears to be a password problem, but we'll make sure to resolve it quickly for you. Regards Coolblades
Review of Sainsbury's
I ordered six 15-packs of Heineken, but when it arrived, I was at work, and my wife accepted the delivery, which was 3x10 and 3x15. So they sent me 3x10 packs instead of 3x15; therefore, I got 15 cans of lager less. When I rang them, they told me they did not have any more of the 15-pack. So I lost 15 cans of lager.
Reply from Sainsbury's
Hi Kazem,
I'm sorry about the substitution due to availability when our customers orders are picked just after 4am
I'd really like to get this sorted for you. Can you please get in touch with us on social media via Facebook or X (Twitter), with the below details, and one of my colleagues will be able to help you:
• Order number
• Full name
• Email address
• Full billing address, including postcode
We appreciate you taking the time to share your feedback through Trustpilot.
Thanks,
Mark
Review of BASI
Best company I've ever dealt with. Highly recommended.
Review of MyIQ
IQ TOOK £29.99 OUT OF MY ACCOUNT WITHOUT MY PERMISSION. I would not recommend this company to anybody. Please be very careful and do not give them your bank details.
Reply from MyIQ
Dear kazem mossallah, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number KAZEMMOSSALLAH793734. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
Review of Sainsburys
I ORDERED 10 BOXES OF 15 HEINIKEN BEER, BUT THEY SENT ME 5X15 AND 5X10 BOXES. WHEN I inquired, THEY TOLD ME THEY WERE SHORT OF 15 BOXES, SO WE SENT YOU 5X10 BOXES INSTEAD!!!!!!!!!! DOES THIS MAKE LOGIC??????. SO I HAD TO TAKE THEM ALL TO SOME 8 MILES AWAY TO Sainsbury's TO GET MY MONEY BACK. I NEVER ORDER OR GO TO THIS SUPERMARKET AGAIN-
Review of Trustpilot
Review of BASI
The engineers came today to service my 20-year-old boiler. They were very thorough and professional. Showed the inside of the boiler, which was leaking, burnt, and rusty, and told me not to use it for health reasons. They booked an appointment to put in a new boiler. I agreed, and they are coming the next working day. Very happy with the outcome.
Review of Yodel by InPost
Reply from Yodel by InPost
We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of Yodel by InPost
Reply from Yodel by InPost
Thanks so much for leaving a review and we’re glad you had a great Yodel experience.
Review of nutshell Insure
Reply from nutshell Insure
Hello Kazem,
Thank you for taking the time to leave your excellent 5 star review!
Laura
Review of Salons Direct
Reply from Salons Direct
Hi Kazem
Thank you for your feedback, and we're sorry to hear that placing an order was difficult. We'd really appreciate the opportunity to understand what went wrong and how we can improve. Please don’t hesitate to contact us on 0151 670 9200 or email us at sales@salonsdirect.co.uk — we’re here to help.
Kind Regards,
The Salons Direct Team
Review of Salons Direct
Reply from Salons Direct
Hi Kazem,
We’re sorry to hear you had trouble placing your order. To help us investigate this further, could you please provide the email address used when placing the order? This will allow us to better understand what happened and assist you more effectively.
You can reach our Customer Service Team by calling 0151 670 9200 or by emailing us at sales@salonsdirect.co.uk with this information.
Kind regards,
The Salons Direct Team
Review of ProCook
I have not used them yet, but they look professional, solid, pretty, and well-designed. And 10 years warranty!
Reply from ProCook
We appreciate your feedback! We're happy to hear you find our product professional, solid, pretty, and well-designed. Thank you for acknowledging the 10-year warranty.
Review of Vax UK
It could not have been better. The agent was very professional and very patient in solving my problem with my vacuum cleaner.10 out of 10.
Reply from Vax UK
Hi,
Thank you for taking the time to leave a review, your feedback is really important to us.
I'm glad to hear that you are happy with the service you received.
If you need any support in the future, please do not hesitate to contact us.
Kind Regards,
Nicci
Customer Experience Team
Review of Salons Direct
Even though it was not easy to buy things it was ok. like eBay or Amazon WHICH ARE VERY EASY TO PLACE ORDERS.
Reply from Salons Direct
Hi
Thank you for taking the time in leaving us a 5* review, your feedback is very valuable to us and we look forward to seeing you shop with us again soon.
Kind Regards
The Salons Direct Team
Review of Yodel by InPost
Always satisfied with Yodel good company to deal with recommended.
Reply from Yodel by InPost
We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of Mumtaz
I HAVE ALWAYS BEEN PLEASED WITH THE CURRIES I THINK IT IS ONE OF THE BEST IN BRADFORD. I WENT TO LEEDS AND THAT WAS FANTASTIC.
KAZ
Review of MyBuilder
Review of MyBuilder
Review of TalkTalk
Reply from TalkTalk
Hello Kazem,
Glad to hear you've found us helpful - thank you for sharing.
Thanks,
Alina
TalkTalk Social Team