CoolBlades Reviews 

10,591
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 106 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the truly exceptional level of everyday service. Customers frequently praise the extremely fast delivery service and the secure, thoughtful packaging that keeps all purchased items completely protected. Buyers often emphasize the impressive range of top quality equipment and products available at very competitive and affordable prices. Some reviewers were not happy with delivery delays, noting that parcels occasionally arrived later than anticipated or faced unexpected transit complications. A few other people also felt that communication regarding shipping updates could be improved when minor delivery setbacks occurred.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting top quality standards and great... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the exceptional speed and... See more

Service

Users describe positive interactions with service, highlighting a strong consensus on reliability and... See more

Quality

Reviewers highlight positive aspects of quality, expressing great appreciation for the high standards... See more

Order

People report positive experiences with order, highlighting competitive pricing and prompt delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service all items were well packaged and promptly dispatched. The packed was tracked to my door. I was kept informed at each stage of the order with it being accepted to the tracking numbe... See more

Rated 5 out of 5 stars

Cool Blades sent me the products I ordered via Royal Mail. Unfortunately they did not deliver to package correctly to my address. I am very grateful to Cool Blades who immediately sent out a replaceme... See more

Rated 5 out of 5 stars

Purchased a shampoo and conditioner bundle alongside a deep moisture treatment. Delivery was much quicker than expected and well wrapped which prevented any spillages. The sweets were a lovely tou... See more

Rated 5 out of 5 stars

Absolutely love this company! Orders are sent super fast and packaged very well and the service is fantastic. Prices are unbeatable so wont be buying my haircare anywhere else!


Company details

  1. #5 of 107 best companies in Hair product shop
  2. #3 of 21 best companies in Barber Supply Shop
  3. #3 of 215 best companies in Beauty product supplier
  4. #1 of 60 best companies in Beauty Products Wholesaler
  5. #2 of 90 best companies in Beauty supply store
  6. #1 of 8 best companies in Cash and carry wholesaler

Written by the company

CoolBlades provides high quality supplies to hair and beauty professionals and students, combining extremely keen prices with exceptional customer service. Our hair supplies range across all the major hairdressing scissor brands through hair clippers and trimmers to salon essentials like brushes, combs, hair clips and hairdressing gowns. Brands include Jaguar, Joewell, Wahl, Andis, Denman, Parlux, L'Oreal, Wella, Schwarzkopf, Osmo & Indola. Our beauty supplies cover waxing, tanning, nails, skincare & aromatherapy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

11k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(10,591)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company, always reliable

I’ve ordered from Coolblades a few times now, and they’ve always been excellent.

Everything has arrived brand new, clean and properly packed, exactly how it should be. My latest order was a BaBylissPRO UV Dual Foil Shaver, and again it arrived in perfect condition with no signs of being opened or previously used.

That’s especially important with grooming products, so I really appreciate the standards they keep.

Good prices, reliable service and no unpleasant surprises. I’m very happy with my purchase from them and will definitely use Coolblades again.

20 August 2026
Unprompted review
Rated 2 out of 5 stars

Be vary of false advertising

After purchasing the single edge razor blades from this website, I was expecting it to be next day shipping as advertised on their page. However, the product arrived 3 days after purchase.

21 August 2026
Unprompted review
CoolBlades logo

Reply from CoolBlades

Dear Harbor, thank you for your feedback, which we really value. We apologise if the delivery process did not meet your expectations. Please note that we can only dispatch next-day orders from Monday to Friday.

If you place an order on a Saturday, we will ship it the following Monday, with delivery on Tuesday. We do try to make this clear during the ordering process, but we will consider ways to make this information more prominent at checkout.

Regards Coolblades

Rated 5 out of 5 stars

Cool Blades sent me the products I…

Cool Blades sent me the products I ordered via Royal Mail. Unfortunately they did not deliver to package correctly to my address. I am very grateful to Cool Blades who immediately sent out a replacement package at no cost to me and which arrived yesterday. I have no idea where the original package is. But many thanks Cool Blades - a proper company with excellent customer service and relations.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Best price, best service

Great company to deal with, prices are the best for quality.

22 July 2026
Unprompted review
CoolBlades logo

Reply from CoolBlades

Dear Kazem, we apologise for the inconvenience you're facing. We're committed to helping you resolve any issues—just let us know.

I have requested our technical team to contact you today so we can address your concerns. It appears to be a password problem, but we'll make sure to resolve it quickly for you. Regards Coolblades

Rated 5 out of 5 stars

A brilliant company!

A brilliant company!
Fast dispatch, great prices and packaged very well!
Thank you for such great service! I’ll be back 😊

14 July 2026
Unprompted review
CoolBlades logo

Reply from CoolBlades

Thank you Hayley for your review, it is lovely to hear all went well with your order.

Rated 5 out of 5 stars

Great value for money

Great value for money, quick delivery. Huge selection of items. Good quality products. Would definitely recommend to others.

25 June 2026
CoolBlades logo

Reply from CoolBlades

Thank you for your support and feedback.

Rated 5 out of 5 stars

Great communication with coolBlades

Great communication with coolBlades, my parcel hadn’t been delivered on time by Royal Mail but they looked into it and it appeared

24 June 2026
CoolBlades logo

Reply from CoolBlades

Hi Jackie, really glad to see we resolved your issues, thank you for the review.

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