Kenny F

I ordered a deck chair. That was fine but upon arrival and opening the plastic bags, pieces of plastic and a screw and nuts fell out. There were no instructions, so I hope I’ve managed to put them in the right place…. Not great! Order no. M50862201

Ordering and delivery were very easy and quick. They taste nice albeit not bursting with flavour. Personally I found them quite heavy on my stomach…

I’ve had six parcels delivered by Evri this week alone and they have been brilliant. All couriers were chatty, friendly when delivering (quick point:they seem to be the only ones that know how to properly use our entry phone system) I have been kept well informed with all deliveries, all arriving when they said they would. I’m a very happy customer..

It was so easy to sign up now we just keep our fingers crossed 😁

I don’t like the item of clothing, the material is not nice at all. I really wanted to return it but couldn’t be bothered. It’s also quite small size wise. I’m 6’0” bought size xl and it’s on the small side.

I ordered a sample of fabric and I still don’t have it yet! I ordered 15 things that day from different suppliers and this is the only one I’m still waiting for 🤷🏻‍♂️

So far very good. I’ve not yet had it delivered so I cannot offer a review without seeing the actual order. Update: Order arrived, it was a mini vacuum which is brilliant (blows too), you can even buy replacement filters..

WARNING! Be very careful. When I ordered something they automatically entered me into a Family Subscription whereby they just send stuff out to you even if you haven’t ordered anything. I just received a bill for £28.98 for something I did not order. They state, if you order something you HAVE to phone and cancel or remove yourself from the subscription! They then billed me another £28.98 for something that was en route, that (after a phone call) later was refunded. Warning. The reason that was billed was because the first person I spoke with hadn’t cancelled ALL 🤔 subscriptions. They now assure me everything has now been cancelled and I can confirm I have been refunded.

I was in collecting my new specs today. The optician (not too tall with short blonde hair with a cracking personality) and Craig were both there. They dealt with me the whole way through. I cannot fault them, both were extremely efficient whilst maintaining a great personality… this is my sixth prescription with them…

I placed an order for three coins at the beginning of April (it’s almost June) and still don’t have them all, only two have arrived. I get emails advising of a dispatch date but nothing arrives except another email advising of a new dispatch date. They’re probably selling more than they make so you have wait ages…

I am writing this as I received an email today asking me to review my purchase. I ordered two bottles of fragrance (this was now my third/fourth order) and sadly one arrived smashed. I contacted them and I was required to send photographs of the broken bottle to prove the breakage. I did this and was sent out a new bottle. I was offered a goodwill gesture to be given when I order another bottle. I only gave three stars as a goodwill gesture should be given for the service you received NOT a potential further order. That disappointed me a little..

I bought two jumpers from John Lewis which sadly didn’t fit so I had to return them. One was so beautiful I just had to order one in a smaller size. No bother, everything was exchanged so well and the replacement sent out.

Easily ordered. Delivery wasn’t the fastest but I got it….

I bought Valentte diffusers after I received an email offering a buy one get one free offer. I followed the link and assumed after selecting two, it would automatically send four. They didn’t, the order only placed for two at the normal price!
I contacted them and received an email from Elysia stating she would sort this out and get the other two sent off to me. Would you believe, today Stacey contacts me to say they are refusing to send them as a box wasn’t ticked on the order form. The fact that I had bought them wasn’t proof enough. Shocking company, I certainly will never purchase from them again, shame as I buy a lot of diffusers…. Please be careful…
EDIT: Just had Stacey telephone me… they will send out the diffusers I was expecting in the first place. She asked me to be sure to tick the boxes the next time I order. Can’t say I want to if that’s their business practice, it should be a click on the offer and you receive it…🤷🏻‍♂️

If I could give 0 stars I would!
These people are despicable! There was an issue with my bank card after a potential scam. I tried to access Spotify but it wouldn’t let me. So I had to create a new account. I then invited my family only to have two of them refused!! (Apparently you can only be part of a family plan once every twelve months) Spotify cannot override this apparently. I’ve spent a full day on the app trying to get this sorted out and for the last two days constant emails back and forth. I asked to cancel and get a refund as they are not offering (under the Consumer Rights Act 2015) the service I was promised.
They are also refusing the refund even though the payment was only taken TWO days ago! I’m going to be taking advice on this. Their emails have been nothing but platitudes that mean nothing. Further, this was put to the Escalations Team and NOT ONCE did I ever get to speak to the same person so no continuity. Do not use them, they don’t care about you! They are rude and extremely unhelpful!
EDIT: I have now received a further email from them saying that they WILL now offer me a refund since this post.

I use Moonpig when I’ve forgotten to buy a card, sometimes more. Haven’t ever had issues? Sure, but they’ve always contacted me and sorted it out. My only criticism is that they could do with more/better cards…

Every single item I have ever purchased from Must Have Ideas has arrived very quickly and every item has been outstanding! I love them, you won’t be sorry… I’d definitely recommend them…

If I could give 0 stars I would!
These people are despicable! There was an issue with my bank card after a potential scam. I tried to access Spotify but it wouldn’t let me. So I had to create a new account. I then invited my family only to have two of them refused!! (Apparently you can only be part of a family plan once every twelve months) Spotify cannot override this apparently. I’ve spent a full day on the app trying to get this sorted out and for the last two days constant emails back and forth. I asked to cancel and get a refund as they are not offering (under the Consumer Rights Act 2015) the service I was promised.
They are also refusing the refund even though the payment was only taken TWO days ago! I’m going to be taking advice on this. Their emails have been nothing but platitudes that mean nothing. Further, this was put to the Escalations Team and NOT ONCE did I ever get to speak to the same person so no continuity. Do not use them, they don’t care about you!

I have now made two separate purchases from this company. Not only was ordering super simple but the items arrived two days later. What a wonderful service. I can be definitely recommend them and I’ll be purchasing regularly from them bc again…

I ordered medical supplies and the seller sent it via EVRI. Straight off the bat, the item was marked as ‘at northwest OS’ then marked as delayed. Then it was marked as at local office so I was expecting delivery when suddenly it was ‘at northwest is’? The seller contacted me and I said I would accept recovery if they did NOT use Evri. They ignored me and sent again via Evri. I’ve now had a message from Evri that this parcel is now delayed!!! I had never had issues with Evri previously but they’re so much worse now! They are SO BAD! Do NOT USE THEM!