Jens-Peter Kunert

the company is doing what I contracted for

We like your service and the overall comprehensive package

The moment the job was placed the phone started ringing. Placed the business and the job was (sort of) completed. Make sure you've got exact pricing from traders

Jet 2 seem to live up to their blurb to being a caring company. Having normally organised our own thing we were pleasantly surprised
Well done!

I can concur with Muhammed. Bought 3 filters on 2/8/25, haven't received any. Raised the problem with card provider who asked to wait for 15 days before dispute can be opened. As a general public knowledge: the director has been involved with several companies who've been closed down, the last one' Aqua filters 'of the same trading address as The Fridge Filter... When looking up his home address you'll find his house been blanked out. All publicly available info.

Our landline packed up, that's the phone not ringing. Rung up the service line, got straight on to the correct guys, went through the procedures of self repair, without result. They've arranged for a BT engineer to come on Christmas Eve, who tried to sort it - without success. So, phoned TT again after holiday, got through to their helpline without hassle and sorted the problem finally. Anything can be faulty, what's needed is prompt help, and that's what TT provided. Unlike other large companies where it takes hours to speak to someone, who then isn't qualified.

They've answered our question knowledgeably, we've been happy with the deal and that's about it.

Rate of interest, access to account; getting out though a bit difficult

What I am unable to understand is that the plane on return flights to the UK must always be ice-cold. Is it that pilots do wish to climatise the returnees? Same applied to jet2.com's flight LS1256 from funchal to bhx, which otherwise was a very pleasant flight.

We've experienced 12 months of to-ing and fro-ing by one of the large national installers who, when after visits of their engineers, they appeared ready to install, found yet another problem preventing them from going ahead. Along comes Neil from Nemac, what problems he says 'cabling 6 mtrs through an air vent below the lounge, we'll find a solution! 5 hrs later ev charger installed! A 'can do' attitude, job completed without a moan and entirely to our satisfaction!!

Its not that easy travelling to cuba, visa and health declaration are needed. Special importance is applied to the correct completion of the visa no mistake or correction are accepted. Needless to say I promptly made a mistake and a new form was needed in a very short time. Captivating Cuba's manager drove personally up to the Midlands over the weekend to provide a fresh form - what a service!! Apart from that mishap all was well organised transport wise and at the resort, which we can highly recommend

Well, I queries a description but don't seem to get an answer

This company seems to be totally computerised starting with the confusing date year/month/day. If operating in Europe they should adopt European practices. Further, when paying for their service/tickets you'll get a 15 minute window from receipt of their email
Outside these 15 minutes one can't pay and start again. You are thus forced to watch your email like a hawk in order to comply. Ridiculous! On the upside, though, their search engine came up with some useful routing ideas.

I presently advertise with them and wish to manage my advert, that is change the selling price. There is a facility inviting to do exactly that, but when clicked it gets you to SELLIGENT. What that has to do with my advert god knows. They should have a button 'manage my advert'. Frustrating!

Knowledgeable lady guided me through the process of finding the appropriate cover in a myriad of options from various suppliers. It is what's expected from any advisor, however, what I thought her being different is that she conveyed the feeling of really being interested in solving our problem. Instead of being merely a conveyor of the company's literature.

The company is doing what they say. Ideal opportunity of saving the installation cost for a rental property

All fine - as it should be- except that I would have liked some contact details for the free recovery policy

After some hassle with the ,magic click' which led me from van to cars and from sale to purchase, I eventually managed to place my ad