Jet2holidays Reviews 

As always cabin crew very friendly also the captain very clear when speaking to the passengers,always keeping me updated if any changes a occur love jet2

Leeds Bradford information board said flight boarding but no gate number that was 1.5hrs before take of time,bit worrying Flight great ,transfer great ,Hotel great ,But food not the Best we ate out most nights. HOTEL IN GREAT LOCATION.

Overall, our Jet2 holiday to Zante was a great experience from beginning to end. The selection of resorts and hotels; the ability to fly from our local airport, the staff in flight and on the ground and the hotel and resort were great, and we had a wonderful time.
The reason it's four, not five stars is to do with the way Jet2 dealt with a change of booking: We knew there would be a £100 fee to change - absolutely reasonable, but on checking the invoice I discovered that the re-booking had cost us a net £200 due to the cancelation of a discount available for bookings made before 2nd June. Given that we made the amendment before the end of May, this felt unnecessary. When I queried it, the agent claimed that the discount was not applicable to a rebooking. This is not completely consistent with Jet2's stated terms and conditions about discounts which "may be altered or reduced when rebooking" (i.e. discretionary not automatic) but the main issue is that we should have been advised of this at the time of re-booking. We were not.

Booked a villa, massively over priced, told would have villa for all last day as late night flight home and 2 small kids in tow but advised literally just before holiday we had to check out at 10am making last day extra expensive and our kids very upset and tired before having delays on flight home. Also had delays on flight out and given wrong villa info multiple times and didn’t get key info until the day before we travelled.
Villa had cockroaches and we experienced 2 power cuts and loss of
Water within a week!
Lost lots of food we bought due to power cuts so even more out of pocket
Awful experience and customer service left wanting.. complaint with Jet2 ongoing

Lovely holiday at a destination we know well.

Excellent service from Gatwick to Malaga jet2 reps really helpful flights on time. Transfers really good. Great hotel.

The Jet2 app and website are easy to use. They have a great selection of holidays and destinations and are competitively priced if you want a package holiday. The company and reps are available and responsive throughout your holiday and communicate well. You can expect a good standard of holiday experience and accommodation.

I always feel reassured with jet 2 all the staff are so helpful and always happy to help

Amazing holiday to Bulgaria. Our first time . Jet2 made everything simple and we were kept informed from start to finish. No hold ups no delays at airports and everything was smooth

So easy to use Jet2 when searching for and booking holidays, Especially using the App as it has all my details already stored , so it takes no time at all. The feature I appreciate the most is when choosing a departure date it brings up calendar and shows the prices . Which means you could choose the cheapest option that week/month.
As soon as you have confirmed and paid (either in full or deposit)you receive emails with everything you could possibly need to know about your holiday.

I cannot thank Jet2 enough for the exceptional care, compassion and support they gave my family during the most difficult time of our lives.

When my mum sadly passed away whilst we were on holiday in Tenerife, Danielle and Ewa went above and beyond to help us. From the very beginning, they kept in regular contact, checking in on us to see how we were coping and whether there was anything else they could do. Their kindness, empathy and genuine concern meant more than words can express.

They guided us through every step of the process, offered reassurance when everything felt overwhelming, and helped us with the arrangements to bring my mum home. They were always there to answer our questions, kept us updated, and made sure we never felt alone during such a heartbreaking time.

Their professionalism, compassion and dedication were truly outstanding. Nothing was ever too much trouble, and the care they showed our family will stay with us forever.

Danielle and Ewa are a credit to Jet2, and I hope they receive the recognition they so richly deserve. Thank you both, and thank you to everyone at Jet2, for showing such kindness and humanity when we needed it most. We will never forget everything you did for us.

Hotel nice & clean staff very helpful close to all the bars and shops.

From booking the holiday, the app is easy to use and also keeps you informed and the deals on offer. Both flights ran smoothly, hotel was perfect choice. Keep up the good work

Great communication, great service at both airports from the Jet 2 team. Always book with Jet 2.

Lovely hotel, flight excellent, friendly efficient staff kept well informed through app.

Always enjoy my Jet 2 experience and despite the unexpected diversion on route home due to an incident on board which the cabin crew and air crew dealt with so well, the unfortunate delay did not spoil my journey

Booked this hotel as it stated it was adults only. There were kids in the hotel. It didn't help that the tunnel to the shop was closed due to renovation. The staff were lovely and very friendly and rooms were serviced every day but I would not stay here again as the screaming children and sound of scraping loungers early morning was very noisy.

Jet2 staff made the whole business of air travel less stressful

Lovely location. Nice hotel. Food was not good. Staff ok

Wonderful holiday. Couldn't ask for anymore. Junior suite excellent. Staff very welcoming and friendly.