Jennie

Would give minus if I could! Unresponsive to emails, then claim to have changed emails and previous email need resending. Do not cancel subscriptions first time of asking
Do not use this company

Always great quality and taste. Delivery drivers helpful.
I've been buying Cook products for 16 years. Most of all I like their business practice and ethics

I love Cook products! Always clean plates. The business ethics helping people get back on their feet is a model that other companies should consider.
When I had a minor problem it was dealt with quickly and politely.

Another smooth purchase and lovely rugs. Look fantastic in my kitchen.

Good pricing and quick delivery

I love these slippers. After buying known brand ones which didn't fit properly - usually because they are multi-sized. I found these, and although slightly more expensive, thought I'd try them.
Now I wait for a special offer so I can buy another pair!
My only grumble is the long delivery. Don't expect them within a week.

Excellent delivery by Kayley and her colleague in the most awful weather conditions.
Item arrived safe and sound.
Never experienced this company before but would recommend.

Great food, fantastic business ethos. Happy to support this company. Been a customer since 2010.

Clear ordering - very good descriptions now. Order tracking is good.

Only minor moan is time orders take, presumably when coming from overseas. So I can't order in a hurry. Doesn't stop me buying though!

Left over garden gate. Fortunately I was in and saw the driver as he got into his van. What happened to knocking?

I regularly purchase Cook products. The quality is always excellent, and flavours are consistent. For me, simply the best frozen meals.

Perfect for our floor. Safe and happy dog
Great service from Hug, Shame courier just dropped over the gate though.

Do not buy!
I ordered the stunning wolf lamp for a friend. What eventually arrived looked nothing like the item advertised. Then, instead of honouring their 'stress free' return where they provide the shipping label, they offered 30% refund. Or the alternative is she pay return AND a 15% restocking fee. I'm now referring to credit card company.
Disgraceful, people want to genuinely help Wolves, find a different way.

From start to finish a smooth and professional service.

A special mention of the two installers: Kyal and Rich. They were punctual, clean and tidy, professional but personable. A pleasure to have working on our property. Highly recommend them both. It was cler they had worked together for sometime as it was seamless

Great driver, polite and courteous

I would give zero if I could!
Flowers arrived on Friday before mother's day. Well packaged. Some roses looked sad but I assumed it was transport and they would recover. By Monday all but one rose had died in bud.
After communicating with them, I chased again and was told today that they would usually send a replacement bouquet but on this occasion they couldn't as had no stock!! A florist with no flowers???
I didn't want the sender to know as I knew it would upset her. Now apparently a refund is in progress, I hope it includes a good will gesture.
I personally will not use or recommend.

Delivered to front door (usually just left on bin in front garden). Knocked to let me know it was delivered. So 100% improvement on usual driver.

Excellent customer service following delivery of an imperfect item.

I ordered this as a Christmas present, but on arrival the cushion was missing.
I contacted Wander Prints and was asked to send a photo of what I had received. I did this immediately. It was some days and a reminder from me, that another person came back and agreed to send a cushion. Arrived too late for Christmas, and the cushion was not in a compression bag - as should have been according to original instructions.
A shame because the cover is very nice. Just a shame that customer services did not believe me when I advised cushion missing.