PT
PT
United Kingdom
Reviews
Review of Reassured - Life Insurance
Review of Proviz Sports
good service
good service - maybe a little too much on marketing emails after but you can always unsubscribe
3 December 2024
Reply from Proviz Sports
We're glad you enjoyed our service! We appreciate your feedback regarding our marketing emails and are happy you know how to unsubscribe.
Proviz Sports
Review of Huel
great service and communication
great service and communication - product not for me but you should try if you think it is as its so user friendly and a nice team
28 December 2024
Reply from Huel
Hi there,
Thank you for taking the time to leave us a review, we truly appreciate it.
We're sorry to hear that you didn't get on with the products that you ordered, but happy to know that the customer service experience made up for it in the end. Should you ever want any further support or advice, just reach out again at support@huel.com.
~ Huel
Review of Rugby Warfare
Review of Nutrition Geeks
Reply from Nutrition Geeks
Hi,
Thank you for your feedback. We're pleased to hear that, as always, you’re happy with our products and service.
Kind Regards
Nutrition Geeks
Review of ROKA London
False savings .....
To clarify the product is great and a lovely bag, but no benefit buying direct at all may as well use amazon or anyone else....
The discount code for a new customer took me under the £70 free P&P rate so for 10% off i ended up saving about £2 which is mainly insulting and rather not have as its an obvious set limit. Also prepare for daily spam - not like i would be buying things daily even with their constant emails i have unsubscribed from.
11 November 2025
Reply from ROKA London
Thank you for your feedback. We are delighted you love the bag, but we sincerely apologise that your experience buying directly from us fell short.
We understand your frustration regarding the new customer discount reducing your order total below the free shipping threshold. Please note that our system only allows for one promotion per order (either the discount or free shipping). We apologise that this rule was not clearly presented during checkout, making the combined result confusing. We are immediately reviewing our website clarity to ensure this limitation is clearer going forward.
We also apologise for the excessive marketing emails. While this is the season for promotional offers, we recognise our volume was too high for some customers. I have passed this to our marketing team for review.
Please note we do have an Amazon store front if that is your preference.
Thank you again for your valuable input.
ROKA London CS Team
Review of Blackcircles.com
Review of Sykes Holiday Cottages
Reply from Sykes Holiday Cottages
Hello,
We're happy you enjoyed our accommodation and facilities. Thank you for your positive feedback; we appreciate it!
Kind regards,
Cerys
Sykes Holiday Cottages
Review of DFS Furniture
friendly helpful and informative service
4 May 2023
Reply from DFS Furniture
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Simon T
DFS Central Customer Support
Review of FatFace
Not arrived
Not arrived. Paid on 12 Nov. Didn’t turn up and in fairness customer service did get back to me and send another. Only 15 days later and still got nothing! So customer service did respond (good) but the fact I had to contact them at all and the fact I still have no necklace after 15 days is very poor.
27 November 2022
Reply from FatFace
Hi Paul,
Thank you for your review and I do apologise that you have had this experience when ordering online with us. I have checked today and can see your parcel was delivered yesterday, so I hope that this has arrived safely and the item is perfect for you.
I will ensure your experience and feedback are passed on to our courier service for them to review to ensure customers always have a positive online shopping experience with us.
Many Thanks, SC
Thank you
Review of Fixter
Review of Wiggle.co.uk
Great bike at a great price delivered well.
Highly reccomend - delivered very quickly and packaged well.
2 March 2015
Unprompted review