susan

Hi Susan,

Thank you for taking the time to leave a review.

I'm sorry to hear that Jungle Squad didn't quite meet your expectations.

As a small family-run business, we really appreciate you taking the time to share your experience, and we're grateful for your feedback.

Thank you again for your review.

Sarah

Dear Susan,

Thank you for taking the time to share your feedback with us!

We're delighted to hear that your order arrived quickly, was well packaged, and that you love your jewellery. We appreciate your comments regarding the size and are pleased to know that you're still happy with your purchase.

Your feedback is valuable to us, and we're grateful for your support. We look forward to welcoming you back and helping you find more pieces you'll love in the future.

Regards,
Siddharth
TJC Customer Care

Hi Susan,

Thank you for sharing such a great review! We're really pleased to hear how happy you were with the service you received.

Should you need us again, we'll be more than happy to help!

Thank you,
Lauren
D&G Team

Hi Susan,

I'm really sorry to hear that you didn’t receive half of your order. This shouldn’t have happened, and I understand how frustrating it must be.

Please contact our customer service team at contact@heritageofscotland.com with your order details so we can investigate the issue and get it resolved as quickly as possible. We want to make sure you receive everything you ordered and are completely satisfied.

Thank you for bringing this to our attention. We appreciate your patience as we sort this out.

Thank you so much, really appreciate the review

Thank you so much Susan, really kind of you to take the time to leave a nice review.

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Dear Customer,

Thank you for reaching out to us.

I apologize for any confusion or inconvenience you may have experienced with our returns process. Unfortunately, our current policy doesn't support returns for items.

However, we certainly want to ensure you are satisfied with your purchase. If you are facing issues with the product, our customer service team is here to help. To assist you further, please send us clear pictures of the product and your order number to our support email at service@hacoo.app. Once we have this information, we'll work with you to address your concerns and offer an appropriate resolution.

We value your patronage and are committed to ensuring a positive experience with our company. Thank you for your understanding and cooperation.

Best wishes，
Jerry - Hacoo CS Team

Hi Susan

Thank you for taking the time to leave us this review.  

We’re sorry to hear of the issues with your order and return and that you were
not happy with the service and I sincerely apologise for the disappointment
caused.

I can see a member of the team is currently in contact with you and is working
to get this matter resolved. Should you have any further queries then please
contact us.

Should you have any further queries please do not hesitate to contact us.


Kind Regards,

Katarina
Customer Services Advisor

Hi There - Thank you for your review - We do value your feedback and will pass on comments to assist with improving our service. Many thanks

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue