My overall experience with TJC is really good.Excellent customer service, they will give help and assistance when asked for. I have been a customer for many years, purchasing not only jewellery but h... See more
Company replied
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Review summary
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Fantastic service... l had a boulder opal ring which is fantastic and a beautiful conch ring along with a spinel ring...and they're gorgeous and good quality. Another of my purchases went astray in th... See more
Company replied
UPDATE The company got in touch with me following the review below, apologised and offered a full refund. I'm left speechless that they did that. Very impressed that there are still companies lookin... See more
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It is always a fantastic experience ordering from TJC. I ordered a beautiful moissanite boat ring, which is absolutely stunning. I also love that when I buy something it feeds a hungry child either h... See more
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Company details
About TJC
Written by the company
TJC
Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need.
Essential Products
We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items.
Delivery
We aim to make deliveries within the 3-4 working day period.
Customer Care
Every question matters to us - Customer satisfaction is at the heart of everything we do. Our dedicated Customer Care team is always here to help with any questions or concerns you may have.
Community Giveback
One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.
Contact info
PO BOX 443, Feltham, TW13 9DU, United Kingdom
- 0800 260 6666 Option 3
- contactus@tjc.co.uk
- tjc.co.uk
4.3
Excellent
47k reviews
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I can never recommend TJC enough every…
I can never recommend TJC enough every product is amazing pictures bever do it justice. Fast delivery great prices and communication highly highly recommended every single time
29 October 2026
Great service fast delivery great…
Great service fast delivery great products and prices
29 October 2026
Very disappointed item was damaged in…
Very disappointed item was damaged in transit returned for refund should have put in a box for transit very bad this should have been sorted way before item was put on sale very reluctant to use again
29 October 2026
Beautiful ring
Beautiful ring , great fit, & it was just as described on internet app, bit of a longer wait for delivery but I’m putting that down to shocking state of the Royal Mail service.
29 October 2026
I haven't received my orderbof a…
I haven't received my orderbof a pendent and neck lace. This is a present for my wife in celebration of our golden wedding anniversary. It will have to go back if it doesn't arrive this week. Neville Sutcliffe
29 October 2026
I LOVE THIS JEWELLER
I buy lots from TJC
It does great jewellery and I have lots of your products .
I also like the fact if I dont like what I have bought its easily returnable .
Elaine x
29 October 2026
Brilliant customer service.
29 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Wonderful perfumes
Perfume bundle of 3 are all lovely. My friends tried them now they have ordered the Wings perfume and are hoping the bundle of three will come back.
27 October 2026
Reply from TJC
Dear Customer,
Thank you for taking the time to share your positive review and letting us know you had a good experience with TJC.
Your satisfaction means a lot to us, and we look forward to welcoming you back for many more enjoyable shopping experiences.
Regards,
Ansh
TJC Customer Care
item was perfect 5 star
28 October 2026
Reply from TJC
Dear Customer,
Thank you for taking the time to share your positive review and letting us know you had a good experience with TJC.
Your satisfaction means a lot to us, and we look forward to welcoming you back for many more enjoyable shopping experiences.
Regards,
Ansh
TJC Customer Care
Reply from TJC
Dear Customer,
Thank you for taking the time to share your positive review and letting us know you had a good experience with TJC.
Your satisfaction means a lot to us, and we look forward to welcoming you back for many more enjoyable shopping experiences.
Regards,
Ansh
TJC Customer Care
Lovely blanket
Lovely blanket, soft and warm, nice bright colours and crystal clear images...
24 October 2026
Reply from TJC
Dear Customer,
Thank you for taking the time to share your positive review and letting us know you had a good experience with TJC.
Your satisfaction means a lot to us, and we look forward to welcoming you back for many more enjoyable shopping experiences.
Regards,
Ansh
TJC Customer Care
Tjc company
Tjc are a good company to deal with. Ordering is easy by phone or on line. Staff are very helpful if you have any questions or problems. All items I have received from them have been good quality and arrive quickly to your door. Would recommend them.
24 October 2026
Reply from TJC
Dear Customer,
Thank you for taking the time to share your positive review and letting us know you had a good experience with TJC.
Your satisfaction means a lot to us, and we look forward to welcoming you back for many more enjoyable shopping experiences.
Regards,
Ansh
TJC Customer Care
Very reasonably priced,they explain…
Very reasonably priced,they explain everything from how to use a product, to how a garment is made, to clearing up payment queries,all in all a very cery good service. Which into days world doesn't always happen
24 October 2026
Reply from TJC
Dear Customer,
Thank you for taking the time to share your positive review and letting us know you had a good experience with TJC.
Your satisfaction means a lot to us, and we look forward to welcoming you back for many more enjoyable shopping experiences.
Regards,
Ansh
TJC Customer Care
Because TJC is the best do online…
Because TJC is the best do online shopping the staff is very pleasant and have good customer service when you make call the listen answer in pleasant manners. And the next thing you can used the budget payment and some of the prices is good .
26 October 2026
Reply from TJC
Dear Customer,
Thank you for taking the time to share your positive review and letting us know you had a good experience with TJC.
Your satisfaction means a lot to us, and we look forward to welcoming you back for many more enjoyable shopping experiences.
Regards,
Ansh
TJC Customer Care
Some products ok others not…
Some products ok others not satisfactory.
The quality of the products have not been consistent.
24 October 2026
Reply from TJC
Dear Customer,
We're sorry to hear that the quality of some of our products has not been consistent and that certain items did not meet your expectations.
We value your comments and take them seriously. Your feedback helps us identify areas where we need to improve, and we will certainly work towards making the necessary improvements to provide a more consistent quality and better experience for our customers.
Regards,
Ansh
TJC Customer Care
very god job
24 October 2026
Reply from TJC
Dear Customer,
Thank you for taking the time to share your positive review and letting us know you had a good experience with TJC.
Your satisfaction means a lot to us, and we look forward to welcoming you back for many more enjoyable shopping experiences.
Regards,
Ansh
TJC Customer Care
Always excellent service every time…
Always excellent service every time always fast delivery and easy returns always there if I got any problems to sort out with anything very helpful staff
9 June 2026
Reply from TJC
Dear Customer,
Thank you for taking the time to share your positive review and letting us know you had a good experience with TJC.
Your satisfaction means a lot to us, and we look forward to welcoming you back for many more enjoyable shopping experiences.
Regards,
Ansh
TJC Customer Care
They are nice bracelets I love them…
They are nice bracelets I love them they’re worth the money
24 October 2026
Reply from TJC
Dear Customer,
Thank you for taking the time to share your positive review and letting us know you had a good experience with TJC.
Your satisfaction means a lot to us, and we look forward to welcoming you back for many more enjoyable shopping experiences.
Regards,
Ansh
TJC Customer Care
Happy customer
I have been a TJC customer for a very long time I have bought so many products from clothing, shoes, and home wear at bargain price. Good delivery time and brilliant customer service.
24 October 2026
Reply from TJC
Dear Customer,
Thank you for taking the time to share your positive review and letting us know you had a good experience with TJC.
Your satisfaction means a lot to us, and we look forward to welcoming you back for many more enjoyable shopping experiences.
Regards,
Ansh
TJC Customer Care
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