Excellent. Fast, Fresh, Simple.
After using Starling for about a year, I decided to switch to them as my main bank. I’ve been with Barclays for 30 years, but the stubbornness of the old High St Banks is beginning to show their clunky systems and clunky attitude. In fact when I tried to close my Barclays account, it took a month and a team of specialists - and they never adequately explained their charges during this period either. The attitude of Starling is completely different: Fresh, fast, simple. I usually get payment notifications before a shop has even finished the transaction on the till - and the ease with which I can now manage payments and standing orders is amazing. This is obviously the way that banking is going to go, and when the old banks start to announce that they are downsizing, it will simply be because they didn’t think that they had to compete.
7 March 2019
Unprompted review