HIPPO Reviews 

22,525
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,858 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the booking and collection processes straightforward and easy to manage online. Many appreciate the prompt delivery of bags and the efficient, hassle-free collection service, often noting the politeness and skill of the drivers. The product itself is praised for its convenience, offering an easier alternative to traditional skips, especially for restricted access, and providing ample time to fill. Overall, people highly recommend the service for its effectiveness and user-friendly experience. However, some customers also noted that they would have liked better communication regarding collection times.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers consistently praising the efficiency,... See more

Delivery service

Customers had positive experiences with delivery and collection services, often noting quick bag delivery and... See more

Product

People report positive experiences with the product, finding it an easy and convenient way to dispose of... See more

Staff

Customers consistently note positive experiences with staff, highlighting the helpfulness and efficiency of... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease and convenience of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After discovering our driveway was too borrow for a skip lorry, we opted for a Hippobag. Booking was simple and delivery was within 24 hours, as was collection after asking for it to be removed. W... See more

Company replied

Rated 5 out of 5 stars

First time ordering a Hippo bag and will definitely use again as well as recommending to friends and family. Bag delivered by courier, filled and we arranged collection a couple of months later. They’... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Hippo waste purchased a Midibag, filled, booked a pick up and was collected in 3 days! Perfect! The collection man was very polite, he had no trouble parking his vehicle and col... See more

Company replied

Rated 5 out of 5 stars

Ordered Mega bag and paid for collection at the same time. The bag easily held all of the waste soil and rubble from my garden clear up. Arranging collection was super easy online and within 2 days... See more

Company replied


Company details

  1. #24 of 46 best companies in Waste-Management Service
  2. #25 of 39 best companies in Waste Collection Service
  3. #17 of 25 best companies in House clearance service

Information provided by various external sources

Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

23k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(22,525)

1,800 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The usual professional service

The usual professional, and friendly service. I have used them around 8 times over the past few years. Ordered my collection over the phone, and although states up to 5 working days, was collected the next day!! Excellent Service, thats why I would recommend this company without hesitation.

22 July 2026
Rated 5 out of 5 stars

Easy and reliable

I've used these 3 times now and they're great. I can keep them in the front garden so don't have to worry about getting a space close to the house for a skip. The price includes pick up which you arrange when you're ready. Never any problems and cheaper than a skip.

22 July 2026
Rated 5 out of 5 stars

Great service

Great service, fits a niche in the market for smaller jobs that don't need a skip and always prompt collection, usually with 3 days (though they say up to 5). Friendly driver and an impressive reach of the trucks crane

21 July 2026
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Bags arrived within a day or two of ordering them. Having them stand on the drive instead of a skip in the road made things easier. Picked up 2 or 3 days after request, by collection drivers who simply stopped outside, picked the bags up, then went on their way. So efficient and without bothering me at all. Used Hippo Bags before and I'll certainly use them again if I need to clear my rubbish.

21 July 2026
Rated 5 out of 5 stars

9 times

I have used Hippo waste a number of times and always found it good.

21 July 2026
Rated 5 out of 5 stars

So easy

So easy - bought a bag from Wickes. Filled it - booked a collection on line. It said up to 5 days but was gone in 48 hours
Thank you

21 July 2026
Rated 5 out of 5 stars

Redesigning my garden with a mountain…

Redesigning my garden with a mountain of garden waste to dispose of. The Hippo bag gave huge flexibility, it sat there for two weeks as slowly filled it up. Unlike a skip there was no time pressure. The best bit was when it was full of- I booked the collection on line and was waiting for the driver to turn up. Went outside and it had gone!!!!!! It was collected very quietly without fuss at 7.15am. Thoroughly recommend

21 July 2026

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