Military 1st Reviews 

73,823
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,296 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressively fast delivery speeds, noting that orders arrive promptly and in secure packaging. Consumers also highlight the exceptional quality of the clothing and outdoor supplies, describing them as durable and well-made. Buyers truly appreciate the simple online ordering system and the consistently reliable service provided over the years. Some reviewers were not happy with items that turned out to be the wrong size and needed to be returned. A few consumers mentioned occasional issues with product materials or color fading over extended periods of use.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and good value of... See more

Delivery service

Clients share positive opinions on delivery service, highlighting consistently fast shipping and punctual... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made, robust,... See more

Service

Customers report widespread satisfaction and positive experiences with service, highlighting exceptional... See more

Order

Consumers find orders to be a positive experience, highlighting that the ordering process is simple, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I brought a poncho liner, I had been looking at it for ages & took the chance when i had a bit more cash, im glad i did, i love it, can't wait for the colder weather now so i can wear it out & about,

Company replied

Rated 5 out of 5 stars

Military 1st is a trusted site with great clothing, and bits . Their website is easy to navigate, their customer service is second to none, and they deliver quicker than Amazon . Always a pleasure... See more

Company replied

Rated 5 out of 5 stars

The delivery service is top notch, ive never had an issue and always received my orders quickly and in good condition. Will continue to use this company as I don’t see a need to go anywhere else.

Company replied

Rated 5 out of 5 stars

Ordered from militrary 1st twice and both good, lve the brandit cargos. Slightly on the pricier side vs a few cheaper places but the service and delivery speed has been perfect making it worth it :)

Company replied


Company details

  1. #39 of 231 best companies in Men's clothes shop
  2. #10 of 61 best companies in Bags and luggage shop
  3. #33 of 80 best companies in Camping Shop
  4. #13 of 36 best companies in Fishing shop
  5. #8 of 14 best companies in Hunting Shop
  6. #1 of 2 best companies in Paintball Shop

Information provided by various external sources

Military 1st is a Manchester based online store, specialising in quality outdoor & combat clothing, tactical footwear, camping & bushcraft accessories, along with professional Airsoft gear. Since its establishment in 2009, the store is constantly expanding the range of brands & products offered to meet the high expectations of customers in the UK, Europe & Worldwide. We are proud to provide outdoor & camping enthusiasts, Airsoft & paintball players, as well as hunters & fishermen, with a top class apparel & equipment in affordable prices, along with superb Customer Service & fast delivery (free across the UK).

Military 1st Details

Written by the company

FREE UK DELIVERY
Available on all orders regardless of the price and size. We aim to despatch your parcel the same or next working day; you should receive it within 2-4 business days from the day you placed the order.
PROFESSIONAL CUSTOMER SERVICE
Our friendly and experienced Customer Service team is always happy to help you with any queries. Our aim is to reply fast giving you all the answers you need ensuring the best possible shopping experience.

Contact info

4.8

Excellent

TrustScore 5 out of 5

74k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(73,823)

3,125 reviews in the last 12 months

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Rated 1 out of 5 stars

I placed an order for next day delivery…

I placed an order for next day delivery to collection at a pick up shop. I was notified it was available to collect by DPD but when went to collect parcel I was told by staff at pickup shop that they couldn’t find my parcel. I am still waiting for my parcel over 4 weeks later. The communication has been poor between all parties involved. I am out of pocket now with no sign of parcel. I thought Military 1st would compensated me by just actually resending me the item I ordered??
Never had problem before with Military 1st

10 August 2026
Rated 5 out of 5 stars

Ordered Brandit M65 giant jacket

Ordered Brandit M65 giant jacket, delivered in super quick time, but was too big so have returned and am awaiting second delivery. Easy as can be, and the best company to deal with. Highly recommended.

29 August 2026
Rated 5 out of 5 stars

A great experience all round!

Ordering was easy, size guide was useful, I just got it wrong! My order arrived exactly on time and was well packaged. I found my coat was too big, but that was my fault. The return process was easy and the return stages notifications were really helpful. My replacement coat came very quickly and is perfect, fits well and wonderful quality, so I am very happy with every stage of the process.

21 August 2026
Rated 5 out of 5 stars

Very happy camper

I ordered my two Fox Beanies.One Olive one black. As I've already got the Tan one.I received my parcel 3 days later. Excellent product and excellent service.

29 August 2026
Rated 5 out of 5 stars

Be ready for the downpour !

We are reaching weather conditions that can suddenly change from sunshine to heavy rain . When dog walking including my military water proof jacket & trousers in my back pack makes a lot of sense !

28 August 2026

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