Wex Photo Video Reviews 

Wex is good supplier offering competitive prices and is sadly marred by their choice of courier for deliveries - DPD. My recent purchase had the courier arrive at the time they said they would, when three people were in the house. The driver was less than 20 seconds from leaving the van, lightly knocking on the door, returning to the van and driving away. I saw from an upstairs window. At least this time, the driver was at the correct address. Other suppliers have stopped using DPD due to the unreliability and total lack of interest in offering customer support, even when they have delivered to the wrong address or sent the parcel to the wrong end of the country.

Easy ordering.Next day delivery.First class as always

Great website experience plus great costumer and delivery service.

Good communication and excellent customer service.

I bought a 55-200mm lens for my Nikon D3300, it's an old camera which I found for my upcoming year abroad, so I wanted to get a better lens for pictures but the prices were really steep for me considering it was just to get an improvement from my phone's camera. So, I looked into used lenses and found this website.

The price was much more affordable, but for a product that had been checked for functionality and damage. It arrived and it's in excellent condition, perfectly functional and taking incredible pictures. It seems photography is about to become a hobby as the shots this lens can get makes me so excited and happy, it's a feeling I can only get when I start a new passion.

Very happy with the service! This site makes photography easier to start and continue doing as its affordable, trustworthy, and has prompt delivery.

They gave me more money for my trade in item than they quoted. Very honest dealing.

Traded in some gear again to WEX, and purchased another new Camera, price was exceptable and very smooth, fast transaction. Have used many times before and will continue to do so with this great reliable service.

Great customer service,Great price and fast delivery.

Traded in some old gear for a new mic - smooth process, great price - very happy!

I purchased a used item that turned out to be not what was ordered. I contacted WEX and the matter was dealt with and resolved immediately. Delivery service from this company is second to none.

I traded in my Sony bridge camera for a Fuji X100V1 which I am very pleased with. The exchange was nice and quick and the service was excellent. Many thanks.

I had to return a lens under warranty after it stopped working properly and the Wex Customer Service Team were absolutely brilliant. I spoke to Martin who was incredibly helpful, especially seeing as I’d asked a lot of questions, and updated me on how my repair was going. Unfortunately a repair wasn’t possible so Martin helped organise a replacement. Very pleased with both my initial order and the service I’d received through the warranty. Will definitely use Wex again in the future.

I had an excellent experience with Wex customer service.

After placing my order, I realised I had accidentally used my personal account instead of my business account and needed my invoice amended. I contacted customer service, and Martin resolved everything in under five minutes.

The whole process was quick, professional, and completely hassle-free. Martin was friendly, efficient, and made what I thought would be a complicated issue incredibly easy.

Outstanding customer service and a great example of how support should be. Thank you, Martin, for your excellent assistance!

Simple and easy to follow when purchasing.

As ever Wex offer an easy and intuitive online experience. Selling quality equipment at competitive prices. Always feel as though my custom is valued.

Lens received promptly. Packaging was excellent and the item was in superb condition. Extremely pleased with it. Great value for money

No complaints